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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Spa Services and Gourmet Dining - Indulge in massages with unique ingredients like gold and chocolate at Spa 19th, followed by a delightful dining experience at Salammbô Restaurant.
Breathtaking Views and Modern Comfort - Relax in spacious rooms with air-conditioning and modern décor, all while enjoying stunning views of Chapultepec Castle.
Convenient Location for Business and Leisure - Located in a prime neighborhood overlooking Chapultepec Park, the hotel is just minutes away from the city's main business, commercial, and entertainment districts.
Book now to experience the ultimate blend of luxury and convenience at Grand Fiesta Americana Chapultepec!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the property offers guest access with a guide dog.
25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.
Please note that, in compliance with Mexico City tourism regulations, all guests, including children, need to provide a valid ID/government-issued ID/passport/student ID and contact number at check-in.
Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate) and indicate their relationship to the accompanying adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excelente Ubicación
Loved our stay at this hotel. The staff is super nice and very accommodating to any request. Special callout to Wendy from the spa and wellness area. She was extremely helpful and provided excellent service. The hotel itself is located near the chapalputec castle and highly recommend it.
I stayed at this hotel for business and booked a massage at the spa with Alex. She was professional, attentive, and made me feel completely at ease. The massage was exactly what I needed to unwind after travel and reset before a busy work week. Highly recommend her if you’re looking to relax during a business trip or any stay here.
Experiences locally owned hotel
Staff responses are slow
Great service from the minute you get here. It's an incredible area a was the only reasonably priced hotel on s World Cup in town weekend. Rooms are good sized and the view to Chapultepec park and the castle are outstanding. Ask for a higher room if you can. The spa experience awesome as well, couples massage with Nayeli and Alexa was perfect. Nice spa area. Even room service was nice. Not bad for an older hotel in great location
The Restaurant is lovely and the Service is extraordinary. Quick, on the spot and personal with excellent recommendations. I can only say: Viva México!
La atención y la comida. Espectacular
Nice rooms - very helpful front desk and concierge
Nothing
Everything was excellent
EXCELENTE UBICACIÓN Y SERVICIO
Que no se hubiera respetado que en Booking aparecía que el servicio de ir y llevar al aeropuerto era gratuito.
It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec.
The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that comes from the heart.
Imagine being exhausted from traveling in to being welcomed by an amazing team from the front drive all the way through.
The view of the castle from my room was so amazing!
Truly an unforgettable first stay in Mexico City. Won't be my last!
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