Carlton Hotel Lyon - MGallery Collection

Hotels
•
MGallery
9.2 (2130 reviews)
4 rue Jussieu , Lyon , fr
+33 4 78 42 56 51

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

9.2
Based on 2130 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
L
Liba • couple • ca
7
2026-08-08 • via Nuitee
N
Natalia • family_with_children • pe
10
2026-08-07 • via Nuitee
C
Christian • couple • be
8
2026-08-05 • via Nuitee
G
Guillaume • couple • fr
8
2026-08-04 • via Nuitee
J
Jean-Jacques • couple • ch
5
Belle situation mais service en-dessous de nos attentes
Pros:

L’emplacement

Cons:

Le service d’étage

2026-08-04 • via Nuitee
P
Paola Colombini • solo_traveller • it
10
2026-08-04 • via Nuitee
L
Luc • couple • be
8
Hotel op topligging voor bezoek aan Lyon
Pros:

De ligging is fantastisch voor een bezoek aan Lyon en vieux Lyon. Mooi gebouw met authentieke lift. Supervriendelijk personeel. Lekker en gevarieerd ontbijt.

Cons:

Kleine kamers en veel te kleine badkamer.

2026-08-04 • via Nuitee
N
Nathalie • family_with_children • re
10
2026-08-03 • via Nuitee
T
Tatevik • family_with_children • am
10
2026-08-03 • via Nuitee
M
Michel • solo_traveller • fr
9
2026-08-02 • via Nuitee
P
Patrick • couple • at
9
Elegantes französisches Design
Pros:

Der historische Aufzug, die Bad, das Farbkonzept, der Balkon

Cons:

Das Frühstück im Zimmer war nicht so besonders.

2026-08-02 • via Nuitee
I
Inga Steinunn • extended_group • is
10
Comfort, hospitality, and location at their very best!
Pros:

We had a wonderful stay! Everything was 10/10. The service was exceptional, friendly, welcoming, and always happy to help. The location was perfect, making it easy to explore the area, and the hotel itself was comfortable, clean, and relaxing. We truly enjoyed our time here and would happily stay again. Highly recommended!

2026-08-02 • via Nuitee
T
Thomas • family_with_children • de
10
Wunderbar für einen Aufenthalt in Lyon
Pros:

Gute Lage, toller eigenständiger Stil, sehr freundliche Rezeption

2026-07-24 • via Nuitee
I
Ivo • extended_group • bg
10
:)
Pros:

:)

Cons:

:)

2026-07-24 • via Nuitee
J
judith • couple • ch
9
Pros:

Perfect central location for a weekend in Lyon.
The staff were very helpful and welcoming.

2026-07-24 • via Nuitee
J
James • extended_group • us
8
2026-07-23 • via Nuitee
E
Emine • family_with_children • tr
10
2026-07-23 • via Nuitee
S
Seçil • solo_traveller • tr
10
Muhteşem
Pros:

Odalar geniş ve ferahtı, çok temizdi. Personel harikaydı her konuda çok yardımsever ve güleryüzlüydüler.konumu harikaydı. Heryere yürüme mesafesindeydi

Cons:

Sevmediğim hiç birşey yok .

2026-07-23 • via Nuitee
E
Extraordinary630090 • Couples • Bergerac City, Bergerac, Dordogne, Nouvelle-Aquitaine
4
Tò avoid
Pros:

Nice hotel nice location nice room but the service Is very disappointing and the hotel Is overpriced. The staff was rude vague and not help full at all. The hotel has 2 places for parking the car in front of It for the check in and Guess what: both parking were occupied by people that had nothing to do with the hotel. We had a dog with relevant luggage i did not want tò walk for 300 meters from the public parking with all of It. At my request nobody even came out tò check. This Is what Is happening tò Places that because of the location are full anyway. They do not give a damn. The manager was not even available for two days....

2026-07-22 • via Tripadvisor
C
Chung • couple • fr
10
Excellent hôtel
Pros:

L'accueil a été des plus sympathique. L'hôtel est très central pour visiter la ville à pied. Il y a du charme et le confort. Toutes les demandes sont traités rapidement et efficacement. Il y a un restaurant, des services en chambre, le service voiturier...

Cons:

RAS

2026-07-22 • via Nuitee