Carlton Hotel Lyon - MGallery Collection

Hotels
•
MGallery
9.2 (2015 reviews)
4 rue Jussieu , Lyon , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2015 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
V
Vladimir • family_with_children • ae
10
2026-06-13 • via Nuitee
A
Ascott63 • solo_traveller • fr
10
2026-06-12 • via Nuitee
C
Carmen • solo_traveller • at
9
2026-06-10 • via Nuitee
C
Cindy • extended_group • us
10
Would definitely come back
Pros:

The front desk staff was wonderful.
Rooms were a very good value

Cons:

Needs a bit of an update in curtains and carpet

2026-06-10 • via Nuitee
Y
YUKO • extended_group • jp
8
リヨン観光には最高のホテル
Pros:

立地が便利。アメニティも揃ってる。受付の方もとても感じよく、好感が持てました。朝食はクチコミ通り美味しく素敵な空間で幸せでした！お勧めします。

Cons:

特になし。歯ブラシがあるとありがたい。

2026-06-09 • via Nuitee
J
Jeff • couple • us
9
One night in Lyon
Pros:

Easy to walk to sites from hotel

Cons:

Nothing

2026-06-09 • via Nuitee
N
Nancy • couple • ae
10
2026-06-08 • via Nuitee
S
Stephan • solo_traveller • ch
9
2026-06-06 • via Nuitee
V
Victor • solo_traveller • br
9
2026-06-06 • via Nuitee
M
Monique • couple • us
9
2026-06-05 • via Nuitee
G
Giovanni • couple • it
7
2026-06-05 • via Nuitee
B
Bandar • couple • sa
10
Excellent
Pros:

It was excellent

Cons:

The staff are really amazing

2026-06-04 • via Nuitee
S
Severine • couple • fr
10
Pros:

La localisation et le petit déjeuner ainsi que le bar

2026-06-04 • via Nuitee
U
Ursula • couple • de
10
Sehr empfehlenswert
Pros:

Die Lage ist hervorragend geeignet um Lyon zu Fuß zu erkunden.
Das Personal war sehr freundlich.
Parkservice hat prima geklappt.

2026-06-04 • via Nuitee
G
ginetto • couple • it
8
2026-06-03 • via Nuitee
R
Raphael GUZZI • solo_traveller • fr
10
Pros:

Emplacement, personnel très attentionné

Cons:

Climatique un peu trop tiède

2026-06-01 • via Nuitee
C
Chitchai • solo_traveller • th
10
Good location and boutique building &room
Pros:

Good location and boutique building &room

2026-06-01 • via Nuitee
K
Kevork • couple • gb
7
Pros:

staff and location

Cons:

small room, very small bathroom.

2026-06-01 • via Nuitee
F
Fabrice • solo_traveller • ch
8
2026-06-01 • via Nuitee
A
AMANDA • couple • za
9
Perfect stay in a beautiful city
Pros:

The breakfast was very good with a big variety to choose from. Friendly staff that attended to everything you asked for

Cons:

We loved everything

2026-05-31 • via Nuitee