Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Hotels
Best Western Plus
8 (1146 reviews)
5618 Vineland Road , Orlando , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, including found roaches and old carpets.
Service
9
Numerous reviews praised the friendly and helpful staff.
Location
9
Many guests appreciated the hotel's proximity to Universal Studios.
Room Quality
7.5
Room quality was generally good, but some guests found beds uncomfortable and old carpets.
Amenities
7.5
There were comments about limited breakfast options and lack of certain amenities.
Value for Money
8.5
The hotel is seen as a good value considering the location.
Food and Beverage
7.5
Breakfast received mixed reviews regarding variety and quality.
Overall Experience
8
Overall experiences varied, but guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Convenient Location near Universal Orlando Resort
Located just a 3 minutes' drive from the entrance of Universal Orlando Resort, Best Western Plus Universal Inn offers a perfect blend of comfort and convenience for your stay in Orlando.

Comfortable Rooms with Essential Amenities
Each guest room at Best Western Plus Universal Inn is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV including HBO and stay connected with complimentary WiFi.

On-Site Facilities and Services
Take advantage of the games room, outdoor pool, business center, and laundry facilities during your stay. Start your day right with a delicious continental breakfast served every morning.

Ready to experience the best of Orlando? Book your stay at Best Western Plus Universal Inn now!

Important information:

Please note the following information regarding packages:

- Packages can be sent to the property up to 7 days prior to arrival
- A per package fee plus tax will be charged. Please contact the property for details
- A maximum of 10 packages can be sent to each room
- The guests name on the reservation must match the name on the package
- Guests must retrieve packages before they departGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1146 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
R
Rafael Obando solo_traveller co
5
Hotel para 1 noche. MUY cerca a Universal.
Pros:

Cercanía a Univesal. Puedes ir caminando.
Parqueadero gratis. Atención del personal.

Cons:

Solo pasamos 1 noche y queriamos ir al citywalk en la noche. Instalaciones viejas. Nos tocó habitación 1 piso se salio el agua y mojo la alfombra. Si nos quedáramos más tiempo seguro tendríamos que cambiarnos. El desayuno malo. Para 1 dia se acepta.

2026-07-25 via Nuitee
D
Dorothy solo_traveller us
9
Pros:

The Location.

Cons:

The Mattress was Not Comfortable.

2026-07-25 via Nuitee
W
Walls solo_traveller us
7
Pros:

It's location to Universal and restaurant near by

Cons:

The breack selection wasn't the greatest, had a pancake in a min machine. A yogurt machine that took forever to get a parfait cups full

2026-07-23 via Nuitee
I
Isabel family_with_children bo
8
2026-07-23 via Nuitee
A
andres family_with_children cl
10
Buena
Pros:

Ubicación

Cons:

Desayuno pocas opciones

2026-07-23 via Nuitee
B
Borys extended_group us
10
2026-07-23 via Nuitee
M
Marie Erlande solo_traveller us
10
Pros:

All

Cons:

Nothing

2026-07-20 via Nuitee
P
Patricia extended_group us
8
Rapport qualité prix parfait
Pros:

Taille de la chambre agréable, les lits confortables, l équipement parfait. Pouvoir se garer facilement et gratuitement à proximité. Des restaurants proches et emplacement dans Orlando par rapport aux parcs impeccable.

Cons:

L accueil très froid mais correct, un peu plus d attention sur la propreté des toilettes et proposer du savon liquide pour les mains.

2026-07-20 via Nuitee
A
ANGELICA MARIA couple co
10
2026-07-20 via Nuitee
K
Kristie family_with_children us
9
Great place to stay and close to universal but plan an uber back to hotel shuttle is hours before close and only one opt
Pros:

Close to universal and very clean and nice

Cons:

I think saying free shuttle is a bit incorrect. Yes they take you there and bring you back but not the hours of the park. Going at 8am was fine but the park didn’t close till 9pm and the only shuttle was 5:30. Uber was not expensive and easy to get so it wasn’t a huge problem just not what expected

2026-07-19 via Nuitee
R
Rahil Ahmed couple us
9
Good hotel
2026-07-17 via Nuitee
P
Perez solo_traveller mx
9
Pros:

Ubicación

Cons:

Olía algo mal los pasillos

2026-07-17 via Nuitee
J
Jobimar solo_traveller us
6
2026-07-16 via Nuitee
T
Thomas solo_traveller fr
9
Pros:

Très bon hôtel, proche de Universal studio avec navette au départ. Chambre spacieuse et confortable. Petit déjeuner correcte, un peu plus de produits auraient été pas mal mais c’était bien. Personnel accueillant et à l’écoute

2026-07-15 via Nuitee
F
fabian solo_traveller be
8
Pros:

Bien situé pour les parcs

Cons:

Navette nul une seule tôt le matin et une seule pour le retour à 17h30 et le parc ferme à 21h ??

2026-07-15 via Nuitee
גיא family_with_children il
3
Don't. Unless you're really short for money
Pros:

Location. Cheap

Cons:

This hotel was cheap. I'll give it that. I didn't have high hopes when coming here, and it even managed to surprise me (for the worse). Toilet was not clean. Towels had stains. I was actually a bit fearful lying in bed. I mean, if the towels aren't clean, who can say the bedsheets are. Had the toilet clog up on me. It's nothing extraordinary in the us, but what shocked me was that the front desk gave me a plunger. Me. I had to do it myself.
Won't be back here if they paid me.

2026-07-14 via Nuitee
C
Cecilia extended_group ar
8
2026-07-14 via Nuitee
D
David extended_group es
6
2026-07-12 via Nuitee
F
Felipe extended_group bo
7
2026-07-11 via Nuitee
G
Giselle family_with_children us
8
Pros:

Muy céntrico

Cons:

El desayuno es muy escaso no tiene variedad

2026-07-11 via Nuitee