Best Western Palm Beach Lakes

Hotels
•
Best Western
8 (988 reviews)
1800 Palm Beach Lakes Boulevard , West Palm Beach , US
+1 561-683-8810

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (near outlets, Target, highway, airport)
Good and varied breakfast
Comfortable beds
Pool area
Generally helpful and quick staff response
Clean and spacious rooms (reported by several guests)
Easy to find / close to highway
Quick repairs when issues flagged (e.g., TV)
Cons:
Serious cleanliness issues reported by some (rats, feces, blood on sheets, mold/ants, sticky floors, musty smells)
Old furniture and carpet making rooms feel dated/dirty
Shower problems (very high pressure, leaks, or not working)
Breakfast item shortages and limited hours reported
Occasional unfriendly reception or shuttle scheduling errors
Tight parking and no elevator
Noise issues (screaming children) reported by some guests

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms, but multiple serious cleanliness problems were reported (rats, feces, blood on sheets, sticky floors, mold/ants at the pool, musty smells), lowering the score.
Service
8.6
Generally helpful and friendly staff noted (morning clerk fixed shuttle issue, quick TV repair), though isolated reports of rude reception and a shuttle scheduling error were recorded.
Location
9
Consistently strong: very close to outlets, Target, highway and airport; easy to find and convenient for shopping and transit.
Room Quality
7.3
Rooms often described as clean, spacious and with comfortable beds, but issues with old furniture/carpet, smells and shower problems (very strong pressure, leaking or not working) reduce the score.
Amenities
7.8
Good amenities cited (well-maintained pool, breakfast, airport shuttle), but problems noted such as pool ants/mold in one report, no elevator, TV or shuttle hiccups, and tight parking.
Value for Money
7.6
Mixed value perception: some guests felt price was high for the condition and occasional service issues; others found it acceptable for location and included breakfast.
Food and Beverage
8.6
Breakfast frequently praised as varied and good with many options, though some reports of items running out (waffles) and juice machine issues.
Overall Experience
8.6
Overall positive for many guests who would return (convenient location, good breakfast, friendly staff), but a minority experienced severe cleanliness or noise problems that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Outdoor Heated Pool and Free WiFi
Located in West Palm Beach, Florida, this hotel boasts an inviting outdoor heated pool for guests to relax and unwind. Stay connected with complimentary WiFi available in all guest rooms, ensuring you can easily plan your stay or catch up on work.

Comfortable Guest Rooms with Amenities
The Best Western Palm Beach Lakes offers cozy guest rooms equipped with cable TV featuring Showtime, a microwave, refrigerator, and coffee facilities. Enjoy a comfortable stay with all the conveniences of home at your fingertips.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site fitness centre and start your day right with a daily continental breakfast. With Palm Beach International Airport just 5.2 km away and downtown CityPlace shopping district a short drive from the hotel, explore the area with ease. Adjacent to the Target store, indulge in some shopping during your stay at Best Western West Palm Beach Lakes.

Book your stay now for a memorable experience at our hotel.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8
Based on 988 reviews
Cleanliness: 6.5
Service: 8.6
Location: 9
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Sunia • solo_traveller • us
10
Definitely will come back
Pros:

The property has a really good location. Our room was clean and spacious, the pool is well maintained, and the breakfast is varied

2026-10-29 • via Nuitee
J
Janyn • family_with_children • us
9
Pros:

Buen desayuno

2026-10-28 • via Nuitee
G
Graci • family_with_children • de
7
Great location, meh hotel
Pros:

Location is pretty good because it's right next to a big Target and the Tangers outlet.
The breakfast is good, there are enough options to choose from (eggs, waffles, cereal, fruit).
Bed are comfortable.

Cons:

The carpet and old furniture make the space feel somewhat dirty and dark. The shower has a crazy amount of pressure, I almost felt pinned against the wall lol.

2026-10-26 • via Nuitee
T
tom • couple • us
8
We had a nice time staying there .
Pros:

The pool area was nice . The beds were comfortable.

Cons:

Getting out of the hotel onto main roads , parking was tight getting around big trucks blocking roads inside the place .

2026-10-24 • via Nuitee
H
Harriet • family_with_children • us
7
Rooms could have been cleaner. Floors felt sticky and room had a funny smell
Pros:

Breakfast was very nice. Clean and lots of options

Cons:

Maybe hours till 10 am

2026-10-22 • via Nuitee
T
Taniqua • couple • us
10
Amazing
Pros:

Pool area

Cons:

Nothing I didn’t like

2026-10-22 • via Nuitee
L
Lucky • couple • us
1
Pros:

there was rats and poop still in the toilet. Then on the sheets there was blood. we heard kids screaming the our whole stay. the pool have ants crawling everywere it was moldy as well. overall do not recommend. i wojld reccommend if u want a terrible experience and little to no sleep. and the smell of caca dodo .

Cons:

everything

2026-10-19 • via Nuitee
S
Sonovia • couple • bs
10
2026-10-16 • via Nuitee
J
Javier • family_with_children • cl
6
2026-10-15 • via Nuitee
C
Carolyn • couple • us
9
My needs were met and I will stay there in the future.
Pros:

Location to airport. Breakfast was good. Room was good.

Cons:

No elevator, but I knew that when I booked. I booked the shuttle to take me to the airport. The night clerk did not follow through with scheduling the shuttle for us first thing the next morning. The morning clerk caught the error and took are of us. She was great!

2026-10-15 • via Nuitee
B
Brooke • family_with_children • bs
10
2026-10-14 • via Nuitee
B
Brooke • family_with_children • bs
10
2026-10-11 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-10-08 • via Nuitee
C
Cristina • couple • co
5
Pros:

Lo cerca de los outlets

Cons:

La habitación necesita mucho mantenimiento

2026-10-07 • via Nuitee
S
Samantha • couple • us
10
2026-09-13 • via Nuitee
A
Aysenur • couple • tr
8
2026-09-12 • via Nuitee
W
Wendy • couple • gb
9
Great for overnight stay
Pros:

Very close to highway so easy to find
Lovely and airy reception, very pleasant helpful staff

Cons:

Musty smell in the bathroom
TV wasn’t working when we arrived but very quick to repair

2026-09-08 • via Nuitee
R
Rene • couple • us
9
2026-09-04 • via Nuitee
F
Franco • extended_group • mu
10
Great. Excellent and helpful staff
Pros:

Location - close to outlets, restaurants and Target

2026-09-04 • via Nuitee
F
Franco • couple • mu
10
2026-09-04 • via Nuitee