SIDE, Hamburg, a Member of Design Hotels

Hotels
•
Design Hotels
8.8 (1872 reviews)
Drehbahn 49 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Professional staff
Good breakfast
Cons:
Noisy spa area
Limited pool space
Dated design in some areas

Categories

Cleanliness
8.2
General sentiment, minor concerns regarding cleanliness in some reviews.
Service
9.2
Staff is friendly and professional, significant positive feedback on service quality.
Location
9.2
The hotel is centrally located, with many mentions of it being an excellent location.
Room Quality
8.7
Rooms are spacious and comfortable, though some reviews mentioned dated design.
Amenities
8.7
Good amenities overall, though some limited feedback on pool facilities.
Value for Money
8.7
Generally considered good value for the quality of stay.
Food and Beverage
8.7
Breakfast received high praise, but some mention of variety concerns.
Overall Experience
9
Guests express overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:47

Property Description

Luxurious Accommodation and Spa
Indulge in spacious rooms with eco-friendly amenities and unwind at the spa with pool, sauna, and hot tub.

Culinary Delights
Savor an international breakfast buffet, exquisite cocktails, and succulent steak meals at the exclusive [m]eatery restaurant and botanist bar.

Prime Location and Sky Terrace
Conveniently situated near Hamburg Central Station, enjoy the stunning rooftop terrace with panoramic views at the 5-star SIDE hotel.

Experience luxury and convenience at its finest at SIDE hotel in Hamburg.

Important information:

The extra bed for an additional guest has to be requested prior to arrival and be confirmed by the property. An extra bed is only available upon request and is subject to availability.

A maximum of 1 extra bed and 1 baby cot are allowed.

Guests traveling with children are kindly asked to inform the property in advance of their age.

Please be aware that we have adults only slots in our Pool and SPA area. These slots are from 11am to 2pm and from 8pm to 11pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1872 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
I
Ira • family_with_children • de
10
2026-05-23 • via Nuitee
N
nathalie • couple • fr
9
Pros:

Design et confort de l'hotel

Cons:

42€ le petit déjeuner si pas de réservation a l'avance : trop cher

2026-05-22 • via Nuitee
D
Dorthe • couple • dk
10
Lækker hotel - med skøn beliggenhed- Side - vi kommer igen
Pros:

Super lækkert hotel, med central beliggenhed, venlig og meget serviceminded personale. Lækkert ren og indbydende hotel - over alt. Stor og indbydende morgenbuffet inklusiv ekstra lækre retter fra menukort. Suværene Spa faciliteter - hotelværelset var absolut i topklasse med alle faciliteter.

2026-05-21 • via Nuitee
H
Herbsleb • family_with_children • de
9
Sehr gut, gerne wieder.
Pros:

Das Zimmer war sehr gut, das Personal freundlich. Das Frühstück wunderbar.

Cons:

Ja das einzige ist, wenn man mit dem Auto anreist. Das Auto wird durch einen Parkservice gepackt, also sollte man nix im Auto vergessen. Aber trotzdem wurden die Dinge schnell aus dem Auto besorgt. Aber wenn einmal viele Gäste anreisen, kommt es halt zu Wartezeiten. War aber erträglich.

2026-05-21 • via Nuitee
S
Søren • couple • dk
8
Cons:

The personel at the front desk were not close to be at 5 star level.

2026-05-20 • via Nuitee
A
Adrienne • solo_traveller • ca
9
Relaxing space in the city.
Pros:

Impeccably clean, calm and relaxing. The terrace is a bonus in the city. Staff are very professional and courteous. You feel very welcomed and taken care of during your stay.

Cons:

Limited room service after 10pm but the one item available was delicious and delivered with care.

2026-05-19 • via Nuitee
D
Dennis • couple • de
10
Pros:

Ein tolles Hotel !
Es war durchweg Sauber und komfortabel.
Sehr Gutes Personal alle freundlich und zuvorkommend besondere Grüße an den Pagen der wirklich mit seiner freundlichen Art rausgestochen ist!! Das Restaurant ist ein Traum genau wie die Bar.

2026-05-18 • via Nuitee
C
Cameron • couple • de
10
Highly recommend. Loved the vibe.
Pros:

Design and staff.

Cons:

The lighting took a while to figure out. And we couldn’t get all off to sleep.

2026-05-18 • via Nuitee
A
Afroditi • solo_traveller • gr
10
loved it!
Pros:

very polite personelle , very hard to find these days! very helpful, delicious menu, nice spa facilities

2026-05-17 • via Nuitee
E
Evelyn Ann • solo_traveller • ch
8
2026-05-17 • via Nuitee
C
Christian • family_with_children • se
9
2026-05-17 • via Nuitee
K
Karin Lykke • couple • dk
10
2026-05-17 • via Nuitee
M
Maria • family_with_children • dk
8
Meget fint
Pros:

Beliggenhed

Cons:

Lidt slidt og meget hårde senge

2026-05-16 • via Nuitee
R
Renzo • family_with_children • ch
9
Zentrales Stadhotel in Hamburg
Pros:

Design, Stil, Freundlichkeit.

Cons:

Bad ist seltsam geplant. Die Glastüren haben immer noch einen Schlitz offen. Wir mochten das nicht. Eine Toilette muss vollständig abgeschlossen sein. Bei der Dusche war es seltsam, dass die Pflegeprodukte nicht in der Dusche auf einer Ablage platziert wurden. Es ist eine sehr grosse und dort hat es Platz. Dusche / WC sind nicht funktionsgemäss geplant.

2026-05-16 • via Nuitee
A
Alice • extended_group • dk
9
Super fint hotel
Pros:

Meget god morgenmad, venligt personale , god beliggenhed.

2026-05-15 • via Nuitee
M
Marion • couple • de
9
2026-05-14 • via Nuitee
T
Thomas • couple • de
10
2026-05-13 • via Nuitee
P
Peter • couple • dk
10
Afslappet hotel med stil og højt serviceniveau. Perfekt udgangspunkt for et ophold i Hamborg.
Pros:

Velbeliggende hotel med fine faciliteter, højt serviceniveau og fremragende morgenmad.

Cons:

Intet

2026-05-12 • via Nuitee
M
Michael • couple • de
8
Pros:

Ein toller Empfang und eine schnelle und bequem Check Phase. Eine tolle Lage um Hamburg zu erkunden. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer haben eine schöne Größe und sind gut ausgestattet.

Cons:

Für Menschen mit einem kleinen Hunger am Morgen ist der Preis für das Frühstück etwas zu hoch angesetzt oder es fehlt eine Alternative. Die Wasserleitungen sind etwas in die Tage gekommen und haben einen leichten Geruch

2026-05-12 • via Nuitee
T
THEODOROS • family_with_children • de
10
2026-05-11 • via Nuitee