The Andrew Hotel

Hotels
7.2 (742 reviews)
75 North Station Plaza , Great Neck , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.6
Multiple reviews noted issues such as dirty tablecloths, red stains on sheets, and debris on beds.
Service
8.56
Generally friendly staff noted, though some mentioned that service was lacking during check-in and check-out.
Location
8.6
The hotel is well situated, as noted by several positive reviews.
Room Quality
6.56
Rooms described with noise issues and various maintenance concerns, impacting overall quality.
Amenities
7.09
Amenities like breakfast were described as limited and staff unhelpful with requests.
Value for Money
7.55
Some reviews express that the price does not justify the quality and experience.
Food and Beverage
6.1
Reviews highlight poor breakfast options and low overall quality of food.
Overall Experience
7.57
Mixed feelings with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Luxurious Accommodations
Experience a stay like no other at The Andrew Hotel in New York. Indulge in elegantly decorated rooms featuring cherry and oak furniture, flat-screen TVs, and complimentary Wi-Fi.

Convenient Amenities
Enjoy the convenience of a Mediterranean restaurant on-site, offering delicious cuisine for a delightful dining experience. Take advantage of the gym facilities, 24-hour staff assistance, and the option to book tours for exploring the area.

Ideal Location
Located just 400 feet from the Great Neck LIRR Train Station, The Andrew Hotel provides easy access to Manhattan and LaGuardia Airport. Explore the city during the day and return to a comfortable room with plush bathrobes and coffee facilities.

Ready to elevate your travel experience? Book your stay at The Andrew Hotel now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 742 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.57
R
Rebecca couple us
7
2026-07-24 via Nuitee
S
stacybM994NF NONE
6
The Andrew Hotel a great place to rest after your day out
Pros:

The staff and location were great. The decor needs an upgrade, as do the beds and mattresses (old-fashioned springs). Pops of color would go far. The Andrew experience: in my opinion, I chose here because the Hilton was booked. Your price point should remain the same every day, and there are no amenities except for the cafeteria-like break room to use the microwave or the free coffee and tea. There was nothing to do after hours except a bar and an overpriced restaurant; no bang for the buck.

2026-07-22 via Tripadvisor
M
M286VUannab NONE
4
Just ok
Pros:

Convenient location with great neighborhood for morning walks . Run down hotel. Appears no one there really takes pride in their property sadly. Could be a gem if that was remedied!

2026-07-17 via Tripadvisor
S
stevesD804KY NONE
4
Dirty Room and issues with AC
Pros:

Arrived late, and the room had water dripping from the AC unit and was all over the floor, next to the bed. Could not get another room. Reservation was for 4 adults, but only had 2 bath towels. I had to ask for more towels each day. Floor of room was dirty (socks were nasty each day). Missing light bulb and cover in bathroom light fixture, seems dangerous. Very underwhelming breakfast offerings. Staff was friendly though!

2026-07-17 via Tripadvisor
J
joseph couple us
5
2026-07-17 via Nuitee
K
karenwA3695OD NONE
2
Terrible stay. Would not do it Again.
Pros:

The staff was not friendly or accommodating. The service was subpar!
There were towels in the room that had spots on them.
I checked out early on Sunday, and the person at the front desk did not give me a receipt. I had to find another hotel.
The pictures on the website are very deceptive.

2026-07-16 via Tripadvisor
M
Molly couple us
5
2026-07-16 via Nuitee
L
lawrencebO1530MA NONE
2
Don"t go to this hotel.
Pros:

No hot water in our shower Saturday.
We asked three times for defective light in bathroom to be repaired.
No coffee available at Breakfast one day.
Awful housekeeping----hairs on the wall of shower when we arrived.
2 bath towels and one hand towel for 2 people in a suite.? Like a third world country.
Worst hotel experience i have had in over 25 years. truly bad hotel.

2026-07-14 via Tripadvisor
N
Ndya couple us
9
2026-07-12 via Nuitee
A
amiey2017 Family
2
Don’t waste your money.
Pros:

The Standard room was awful. Where to begin? shower head is cracked broken and can’t get water to go from tub to shower, The floor felt like it hasn’t been mopped in ages (and socks turned black after 10 min of walking), the AC vents had to be taped up (it was broken) in order to cool the room (otherwise the air is trapped between bed and AC unit), beds were lumpy and I’ve been itching all night, bathroom floor grout is caked in dirt.

2026-07-10 via Tripadvisor
J
Jiaxin couple us
8
感觉很好
Pros:

都不错

Cons:

被子潮湿

2026-07-10 via Nuitee
R
richard couple us
7
Seems like a fine hotel but you guys overcharged me for a nights stay
Pros:

Location was good

Cons:

The pet fee was expensive

2026-07-06 via Nuitee
M
mulag2026 Family
10
Wonderful place will come again
Pros:

Loved the experience felt very welcoming god bless them all

2026-07-03 via Tripadvisor
4
456tyeshaw NONE
10
Nice local getaway
Pros:

Nice and conveinent location. Enjoyed the quiet hours. And especially the walk from the hotel to the local restaurants. I would love to stay again.

2026-07-03 via Tripadvisor
B
bingquan couple us
10
2026-07-03 via Nuitee
M
Mardochee solo_traveller fr
5
Pros:

Établissement assez vieillot pas de fenêtre ni de balcon dans notre chambre et prix excessif pour la période

2026-07-03 via Nuitee
C
Carlos couple us
8
It’s OK
2026-07-03 via Nuitee
F
Fransheska family_with_children us
9
2026-07-03 via Nuitee
S
Scenic63381517510 NONE
4
Not very impressive
Pros:

My room had no hot water and not refrigerator. I had to be transferred to a different room. This was a delay for me to carry all my stuff and dragged to the next floor. The new room had a scuffed bathroom door. Also, the front entrance door would not lock. The curtains were broken as well.Breakfast was a joke. Only boiled eggs and cereal.

2026-07-02 via Tripadvisor
J
Jaskaran couple ca
10
2026-07-02 via Nuitee