The Andrew Hotel

Hotels
7.2 (697 reviews)
75 North Station Plaza , Great Neck , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.6
Multiple reviews noted issues such as dirty tablecloths, red stains on sheets, and debris on beds.
Service
8.56
Generally friendly staff noted, though some mentioned that service was lacking during check-in and check-out.
Location
8.6
The hotel is well situated, as noted by several positive reviews.
Room Quality
6.56
Rooms described with noise issues and various maintenance concerns, impacting overall quality.
Amenities
7.09
Amenities like breakfast were described as limited and staff unhelpful with requests.
Value for Money
7.55
Some reviews express that the price does not justify the quality and experience.
Food and Beverage
6.1
Reviews highlight poor breakfast options and low overall quality of food.
Overall Experience
7.57
Mixed feelings with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Luxurious Accommodations
Experience a stay like no other at The Andrew Hotel in New York. Indulge in elegantly decorated rooms featuring cherry and oak furniture, flat-screen TVs, and complimentary Wi-Fi.

Convenient Amenities
Enjoy the convenience of a Mediterranean restaurant on-site, offering delicious cuisine for a delightful dining experience. Take advantage of the gym facilities, 24-hour staff assistance, and the option to book tours for exploring the area.

Ideal Location
Located just 400 feet from the Great Neck LIRR Train Station, The Andrew Hotel provides easy access to Manhattan and LaGuardia Airport. Explore the city during the day and return to a comfortable room with plush bathrobes and coffee facilities.

Ready to elevate your travel experience? Book your stay at The Andrew Hotel now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 697 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.57
E
Erin solo_traveller us
1
Terrible, dirty, noisy, unsanitary, no communication between staff, staff doesn’t care.
Pros:

Nothing!

Cons:

There was pubic hair on the bathroom and sink upon arrival. The front desk said bo housekeeping available and gave me a rag to clean up. Then immense partying on the entire floor until 4am, almost had to call police. Walls very thin and you can hear doors slamming down the hall- very loud. Place also said parking available on site, there were just a handful of spaces. I still, after 7 days, am trying to get my money back. HORRIBLE.

2026-05-24 via Nuitee
D
Defazio family_with_children us
10
2026-05-23 via Nuitee
J
Joseph solo_traveller us
6
2026-05-21 via Nuitee
A
Alina couple us
9
2026-05-17 via Nuitee
D
deborah solo_traveller fr
6
Pros:

Très Bien situé le personnel est sympa

Cons:

Les chambre sont assez veillote ça aurai besoin d'un rafraîchissement

2026-05-17 via Nuitee
R
Renata solo_traveller us
7
2026-05-13 via Nuitee
C
Confino solo_traveller us
6
Pros:

is not update

2026-05-11 via Nuitee
T
taher couple us
5
Good value for the money but they need more supervision over housekeeping and food supplies
Pros:

Location

Cons:

Housekeeping war careless. They never replenished shower gel for the entire duration I wax there. Sometimes they would not replenish hand towels , stepping towel , plastic cups, etc

Breakfast area was out of eggs / bagels for 2 days out of 5;

Breakfast options were extremely limited

2026-05-07 via Nuitee
A
Aamir solo_traveller us
8
2026-05-06 via Nuitee
K
Katharine solo_traveller us
6
Pros:

I like the bed. It was comfortable.

Cons:

The TV signal wasn't too good. The breakfast didn't have much to offer and didn't have a lot of seats. It's because of renovations but I wish I knew before arriving.

2026-05-04 via Nuitee
J
Jonathan solo_traveller us
10
2026-04-29 via Nuitee
J
Jonathan solo_traveller us
10
2026-04-29 via Nuitee
A
ABIODUN OLUGBENGA OLANREWEAJU solo_traveller gb
8
It was a good place and great location
Pros:

Very clean and good facilities

Cons:

Nothing

2026-04-27 via Nuitee
A
angie couple us
6
2026-04-27 via Nuitee
S
staceysP316UY Family
10
Andrew Hotel
Pros:

Excellent customer service from Brian, Ayana and Michael. This has been such a great experience. The entire front desk staff is so friendly and helpful!

2026-04-22 via Tripadvisor
A
Aaron solo_traveller us
10
2026-04-16 via Nuitee
L
L5627XIbetsys NONE
4
OK for price, will not stay again
Pros:

The hotel was conveniently located for our trip purpose. Unfortunately, the people that stayed in the room next to ours were extremely loud and we could hear everything. We could also hear the LIRR, the sweepers in the morning, and if anyone was outside talking.

2026-04-12 via Tripadvisor
J
Jocelyn family_with_children us
5
I wish I could get my money back, but what’s done is done.
Pros:

the front desk woman was very sweet and helpful. it was also the closest hotel to the hospital my son needed to be at in the morning so it was convenient.

Cons:

Photos on the website are extremely deceiving. The elevator smelled so bad, as did the hallways. The room was OK. The bed sounded like it was about to break when you sat on it. Molding was dusty and dirty. There was also a roach in our bathroom which in turn had me up all night. When my son goes back for testing I will be staying elsewhere even if it is further away and more expensive.

2026-04-10 via Nuitee
B
brookek393 NONE Grand Junction, Colorado
10
Nice place to stay
Pros:

Great location if you are relying on public transportation!
Nice rooms, friendly staff.
Breakfast was very basic. Comfy beds. Clean rooms.

2026-04-02 via Tripadvisor
Y
Yusuf couple us
1
Uncomfortable experience overall. Fake pictures online from what the items are.
Pros:

Nothing

Cons:

A lot, the bathrooms are extremely small , the clog cap for the sink is stuck so barely any water goes through. The bathroom is very small the room is very small and it is nothing like the pictures. The chair when you move it the floor it has dust. I checked my feet it turned black from the dirtiness in the floor. The iron wouldn’t iron any clothes. The toilet is very small and placed in awkward location and overall everything was dirty. The tissue box had 3 tissues in it when we came in. The tables had dust and residue. The chair hair a white stain on the velvet cushion so it was kinda disgusting. Overall felt unsafe and it smelled like onions and B.O in the lobby. There was no gym or vending machine.

2026-03-28 via Nuitee