Omni San Francisco

Hotels
Omni Hotels
9.4 (1301 reviews)
500 California Street , San Francisco , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great amenities
Cons:
Cold air coming through windows
High parking fees

Categories

Cleanliness
9.14
The hotel was described as very clean and well-maintained, although minor complaints about room windows letting in cold air were noted.
Service
9.99
Eddy and John, along with other staff, were highlighted for their exceptional hospitality and willingness to help guests.
Location
9.65
The hotel is well-located in the financial district, making it easy for guests to explore downtown San Francisco.
Room Quality
8.6
Rooms were generally described as clean and comfortable, though some guests experienced issues with cold air leaking through windows.
Amenities
9.63
Guests appreciated the great amenities, including a top-notch gym and festive decor.
Value for Money
9.09
Overall value for money was seen as good, although some guests mentioned parking costs.
Food and Beverage
9.14
The hotel offered complimentary snacks like apples and infused water, adding to the positive experience.
Overall Experience
9.99
General sentiment reflected a very positive overall experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:11

Property Description

Luxurious 1920s Decor and Modern Amenities
Experience the perfect blend of old-world charm and contemporary convenience at Omni San Francisco. Each room is elegantly decorated with 1920s-inspired decor and equipped with modern amenities like flat-screen TVs and luxurious bathrobes.

Prime Downtown Location
Nestled at the heart of San Francisco, our hotel offers easy access to iconic attractions like Union Square, Chinatown, and Fisherman’s Wharf. Explore the city's vibrant neighborhoods and famous landmarks just steps away from our doorstep.

Exceptional Services and Facilities
From a well-equipped fitness center to convenient meeting facilities and a helpful tour desk, Omni San Francisco ensures a comfortable and memorable stay for every guest. Take advantage of our top-notch services and explore the best of the city during your visit.

Book your stay at Omni San Francisco now and elevate your San Francisco experience with luxury accommodations and unparalleled hospitality.

Important information:

Destination Charge includes:
Complimentary premier Wi-FiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

9.4
Based on 1301 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
D
Donald solo_traveller ca
9
2026-08-27 via Nuitee
B
bmswalsh solo_traveller pl
10
Pros:

Beautiful, comfortable hotel

Cons:

Virtually nothing. The head barman is a bit grumpy!

2026-08-26 via Nuitee
T
Terri solo_traveller au
9
Comfortable, staff were mostly friendly and helpful, great location.
Pros:

Great and friendly service from just about everyone.

Cons:

I was with you 9 nights, my requests for some accommodation for earlier check in and out were met with a less than enthusiastic response. I think when someone travels as far as I did and is staying for a significant amount of time, some consideration should be given to that on a complimentary basis - that was disappointing and not what I tend to encounter in other hotel chains - this was my first time at the Omni.

2026-08-25 via Nuitee
S
Songul solo_traveller fr
10
Une belle façon de découvrir la ville
Pros:

Très bel hôtel , personnel agréable et attentif , idéalement placé au cœur de financial district et proche de Chinatown
On peut tout faire à pied

Cons:

Parking hôtel un peu cher et restauration sur place chère également

2026-08-25 via Nuitee
R
Raymond couple us
8
2026-08-23 via Nuitee
B
Bushra solo_traveller us
8
2026-08-23 via Nuitee
M
Mikhail family_with_children ru
10
2026-08-22 via Nuitee
L
Laurent solo_traveller fr
10
2026-08-21 via Nuitee
J
Joan extended_group us
9
2026-08-17 via Nuitee
B
BaptMa family_with_children fr
10
Hôtel parfait, emplacement idéal
Pros:

Tout était parfait. Très calme.
Très grande chambre, literie et oreiller très confortables. Grande salle de bain.
Personnel adorable.
Très bon emplacement. Environnement "safe", à deux pas de Chinatown.

Cons:

Pas de laverie dans l'hôtel. Petit déjeuner assez cher mais il y a un Starbucks juste à l'angle de la rue.

2026-08-17 via Nuitee
T
Thomas solo_traveller gr
10
2026-08-12 via Nuitee
S
Stijn family_with_children be
10
een perfect verblijf
Pros:

We hebben een perfect verblijf gehad in dit hotel. De kamers waren ruim, proper en zeer goed verzorgd. Een groot pluspunt waren de connecting rooms, wat voor ons heel praktisch en comfortabel was.

Het personeel was bijzonder vriendelijk, gastvrij en behulpzaam. We werden steeds met een glimlach geholpen en voelden ons er meteen welkom. Ook de geluidsisolatie van de kamers was uitstekend, waardoor we weinig tot geen geluid van buitenaf of van andere kamers hoorden en heerlijk rustig konden slapen.

Al bij al waren we zeer tevreden over ons verblijf. Een hotel dat we zeker zouden aanraden en waar we met plezier nog eens zouden verblijven.

2026-08-11 via Nuitee
E
Elad family_with_children il
9
2026-08-08 via Nuitee
K
Kron extended_group us
8
2026-08-06 via Nuitee
M
Michel family_with_children fr
8
2026-08-02 via Nuitee
D
Dario family_with_children it
9
2026-08-02 via Nuitee
Y
Yvonne couple us
10
Would return.
Pros:

The bed was really comfortable and the room was clean and the staff were very hospitable. We enjoyed the ice cream social on Friday and appreciated having coffee in the morning we left.

Cons:

Nothing.

2026-07-25 via Nuitee
J
JRKK4 Business
10
THANK YOU!
Pros:

Had a problem with my reservation and the team was AWESOME!!! Immediately assisted and found a great solution. JR F was very helpful.

2026-07-24 via Tripadvisor
J
jameshI2051UK NONE
10
Our stay at OMNI San Francisco
Pros:

OMNI provided an excellent in-room welcoming for my wife's birthday with everything I requested. This required acquisition of a number of specific types of food and drink. The doorman sang happy birthday to my wife at the reception desk; our waiter for breakfast brought my wife a cup of berries with a lite candle and sang happy birthday. We got happy birthday greetings from everyone including the house keeper. Everyone at reception was wonderful and helpful as was the doorman and all others. OMNI is our go-to hotel in San Francisco because of this kind of service thoughtfulness we have routinely received.

2026-07-24 via Tripadvisor
L
luismQ5193ZR Business
10
I left my heart in San Fran Omni
Pros:

Traveling for business means spending time away from home, but when you stay at a place like Omni, where every team member makes you feel welcome and comfortable, it truly feels like a home away from home. The exceptional service and hospitality make all the difference, creating an experience that is both relaxing and memorable.

2026-07-21 via Tripadvisor