Fairmont St Andrews

Hotels
•
Accor
9.2 (121 reviews)
Fife, St. Andrews, Scotland, KY16 8PN , St. Andrews , GB
44-133-483 70 00

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Pets allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
Cons:
Overpriced for quality
Disappointing dining experience

Categories

Cleanliness
9.3
The hotel is slightly dated, which may impact the cleanliness perception.
Service
10
Staff was exceptional, very friendly and helpful.
Location
9.8
The hotel is in a great location with beautiful views, although some facilities could utilize the location better.
Room Quality
8.8
Rooms are fine but have been noted as overpriced for the quality.
Amenities
9.8
Amenities such as the golf course are well-liked, enhancing overall enjoyment.
Value for Money
8.3
Noted as overpriced, especially considering the quality and pricing.
Food and Beverage
7.8
Food quality disappointing, especially in the Italian restaurant, affecting overall dining experience.
Overall Experience
9.8
Many positive reviews but marred by some negative experiences, particularly regarding food and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Discover the perfect blend of luxury and leisure at Fairmont St Andrews, where every moment is crafted for indulgence and relaxation.

Exquisite Spa Retreat
Pamper yourself in our world-class spa, offering a range of rejuvenating massages, body treatments, and facials. Experience true relaxation as you escape from the everyday hustle.

Culinary Delights
Savor a culinary journey at Kittocks Den and four other exceptional restaurants or enjoy the convenience of room service. Our coffee shop/cafe provides ample snacks, and a cooked-to-order breakfast starts your day right.

Family-Friendly Amenities
While golfers hit the course, families can enjoy our indoor pool and health club. We also offer babysitting services, ensuring everyone finds something they love.

Book your extraordinary stay at Fairmont St Andrews now and elevate your escape!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 9.3
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.8
J
Jennifer • family_with_children • au
10
2026-06-13 • via Nuitee
A
Aileen Stewart • solo_traveller • gb
4
Pros:

Location is lovely. Entrance to hotel is also lovely. Room was a bit tired but comfortable. Bathroom was very nice. The concierge was very helpful.

Cons:

Staff were generally not very helpful and need a lot more staff training. Staff lacked any pleasantries or interaction. Service was beyond slow. Food at Clubhouse and breakfast not particularly inspiring. Very dissapointed with our stay.

2026-06-08 • via Nuitee
J
Jody • couple • gb
7
slightly disappointing
Pros:

bed extremely comfortable
breakfast and breakfast staff were excellent

Cons:

initial reception greeting was poor - no hotel info given and just handed key- seemed we disrupted the receptionists chat with a colleague. Couple next to us had a full explanation of spa area and where it was located/ breakfast area/ shuttle service to town.
We weren't told you needed to book the spa for hour slots so nearly got no spa time during stay as it was busy. There was also a 'reserve your lounger' at the pool tactic even for people not in the spa area yet so limited places to sit/ relax
Bathroom was fantastic except both shower heads were blocked so minimal water (a good clean of the shower head would have sorted this).

2026-06-08 • via Nuitee
S
STUART • couple • gb
10
Excellent
2026-06-07 • via Nuitee
L
Lesley • couple • gb
9
2026-06-03 • via Nuitee
S
Seun • couple • gb
9
2026-06-02 • via Nuitee
I
Ian • couple • gb
10
Perfect
Pros:

Location

Cons:

Nothing

2026-05-30 • via Nuitee
R
Richard • solo_traveller • gb
6
Pros:

Staff are great and the Italian restaurant was great too, apart from needing a major refurb

Cons:

The rooms are very dated

2026-05-30 • via Nuitee
K
Keith • solo_traveller • gb
10
2026-05-29 • via Nuitee
M
Michael • family_with_children • gb
8
2026-05-28 • via Nuitee
R
Robert • couple • de
10
2026-05-25 • via Nuitee
J
Jodie • couple • au
10
Pros:

Great location and facilities

2026-05-25 • via Nuitee
E
Emma • couple • gb
6
Nice location and views but bad service and hotel needs a refurb.
Pros:

Great views and situated well next to the golf course.

Cons:

Hotel felt outdated, with furniture torn and stained carpets - it needed a refurb. The atrium in the middle of the hotel felt like a conference instead of a hotel. The clubhouse service was really slow.

2026-05-25 • via Nuitee
R
Ross • family_with_children • gb
10
2026-05-24 • via Nuitee
P
Patrick • couple • gb
10
A lovely stay for my wife’s birthday a night to remember
Pros:

Outstanding service beautiful hotel food was excellent

Cons:

Spa and pool were really good

2026-05-24 • via Nuitee
F
Fraser • solo_traveller • gb
4
2026-05-21 • via Nuitee
C
Caitlin • couple • gb
8
Overall a gorgeous stay to celebrate my birthday but I think for the price there are some improvements that could be mad
Pros:

The room was gorgeous, large and spacious. Bed was clean and very comfortable. Bathroom was great and the bath / shower soap smelled lovely.

Cons:

I personally felt like the service could have been better, in particular the waiting staff. We dined in La Cucina on Thursday 14th May and we had to ask for water to be brought to the table three times. I’m always of the opinion that service is defined by how quickly water is served to the table. In the morning, we had breakfast in the main dining area, we were asked how we would like our eggs only to then not be served the eggs with our breakfast and had to wait 10 minutes for them to come by which point we were finished our breakfast. We had also asked for toast to be brought to the table which was missed from the breakfast.

We made use of the spa area also and I found it to be outdated and dingy. The sauna wasn’t particularly warm and there was no option to heat it up. In the end, my locker in the changing room wouldn’t open and the staff on reception said, “it happens all the time” and I found it embarrassing having to come out to reception in a towel and swimwear.

2026-05-19 • via Nuitee
G
Gordon • solo_traveller • gb
10
2026-05-13 • via Nuitee
S
Stephen • extended_group • gb
10
2026-05-11 • via Nuitee
L
Louise • couple • gb
7
Pros:

Hotel is beautiful

Cons:

Check in time of 4pm is a disgrace.
That’s the only thing that lets the hotel down.
Also, we were not contacted when our room was ready, even though we were told we would be called.

2026-05-10 • via Nuitee