Hilton Garden Inn Portland Airport

Hotels
Hilton Garden Inn
8 (691 reviews)
145 Jetport Boulevard , Portland , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Good shuttle service
Cons:
Parking fees
Inconsistent cleanliness
Food pricing

Categories

Cleanliness
7.64
Some reviews indicate cleanliness issues, like unvacuumed carpets and amenities in need of cleaning.
Service
9.11
Consistently praised for attentive and friendly service across multiple reviews.
Location
9.15
Multiple mentions of excellent location, especially in relation to the airport.
Room Quality
8.1
Rooms described as clean and comfortable, though some mention needed updates.
Amenities
7.13
Noted issues with amenities needing cleaning and the high fees for parking.
Value for Money
7.59
Concerns about the costs of amenities and parking may affect perceived value.
Food and Beverage
6.64
Negative sentiment regarding breakfast costs and comparisons to other hotels.
Overall Experience
8.61
Generally positive experiences reported, with some service and location highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Convenient Airport Transfers and Comfortable Accommodations
Located near Portland International Jetport and the Old Port District, the Hilton Garden Inn Portland Airport offers free transfers and comfortable guestrooms with free internet access, refrigerator, and microwave.

Business-Friendly Amenities and Entertainment Options
Guests can take advantage of secure remote printing to the 24-hour business centre, relax with on-demand films, or play video games in their rooms.

Dining Options and Leisure Facilities
The Great American Grill serves breakfast and dinner daily, and guests can unwind with a swim in the indoor pool after a workout in the fitness room.

Book your stay at Hilton Garden Inn Portland Airport for a seamless blend of convenience and comfort.

Important information:

Long-term parking is available for a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Location

Guest Reviews

8
Based on 691 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
M
Merle couple us
8
Will return
Pros:

Staff..smiles and wanting to meet needs…
Breakfast…very good
Dinner..amazing gourmet dinner…tiny kitchen so the meal was a complete surprise…tasty and a good value
Shuttle to airport…quick and efficient…nice driver…

Cons:

My bathroom could have been cleaner…

2026-08-28 via Nuitee
B
Beverly family_with_children us
9
2026-08-26 via Nuitee
C
Charles family_with_children es
8
2026-08-23 via Nuitee
J
Jeff family_with_children us
10
Great night away with swimming for the kids.
Pros:

We had the breakfast option and it was hot, fresh and plenty of selection. Our 6 and 2 year old even ate a good meal.

Cons:

Paying for parking was a surprise but it wasn’t outrageous.

2026-08-20 via Nuitee
S
Sara family_with_children bm
10
Been there 3 times and will return!
Pros:

Friendly, Clean, great location to airport and rental cars. Staff are Always so friendly and helpful.
3rd time we’ve stayed at this location for convenience of airport when leaving Maine at 4am in the morning!!
Will be back next year!

Cons:

N/A

2026-08-20 via Nuitee
J
Janelle family_with_children us
8
2026-08-20 via Nuitee
G
Geza solo_traveller us
10
2026-08-20 via Nuitee
N
Naomi solo_traveller us
9
Pros:

Convenience to airport.

2026-08-18 via Nuitee
T
torkel couple us
10
Pros:

Convenient; friendly staff

Cons:

Nothing

2026-08-16 via Nuitee
C
CHRIS solo_traveller jp
8
Pros:

Very convenient location for the airport and a short Uber ride to the rest of Portland. Building was not new but was well maintained. Spacious rooms.

2026-08-15 via Nuitee
R
Randall extended_group us
8
Pros:

Close to the airport.

Cons:

Staff had difficulty with the power outage.

2026-08-14 via Nuitee
P
Patricia solo_traveller us
3
Huge rip off
Pros:

Attractive, clean, nice staff

Cons:

Extremely overpriced. Insulting that you have to pay to park. Extremely bright room with no way to close drapes. Overly complicated processes, like QR codes to access room information.

2026-08-12 via Nuitee
E
Erin couple us
10
2026-08-10 via Nuitee
A
Ann couple us
10
Comfortable stay. Ideal airport location.
Pros:

Clean, comfortable, quiet hotel with ideal location to airport. Nice food and drink options!

2026-08-09 via Nuitee
G
Griffin solo_traveller us
2
Pros:

The gentlemen at the front desk was exceptional. We checked in on August 6th. I don't remember his name.

Cons:

Pool was highly over chlorinated.. other guests commented as well.
Charging $13 for the breakfast buffet you put out is criminal..the food is abysmal. I didn't see any of the other menu items but basing it off what I did see, I wouldn't order from the menu either.
You charged for parking in a remote area after we spent almost $400 on a room
Bar staff was pleasant but completely incompetent. Also didn't care for the bar. This is a corporate issue..not their fault...and you could at least try to create a tiny bit of atmosphere..it's not like you're not charging enough for it
The only reason I stay at hilton properties is to accrue points..it's really not worth it anymore

2026-08-08 via Nuitee
A
Angelic extended_group us
9
2026-08-07 via Nuitee
C
Cristina extended_group us
10
All in all, a much appreciated and high value stay.
Pros:

The comfort, cleanliness, and location were just what I hoped.

Cons:

It was slightly off-putting when the driver who transported me and a couple to the airport only greeted and acknowledged the couple. I was traveling alone and could manage my single backpack, however, there was no simple greeting, general communication, nor offer to help me. It was early in the morning and the driver thought I was self sufficient enough?

2026-08-07 via Nuitee
S
Sandra extended_group us
9
Nice and convenient to be by the airport.
Pros:

Nice restaurant. Very close to the airport. Comfortable

2026-08-04 via Nuitee
H
Holly couple us
10
2026-07-25 via Nuitee
S
Sheryl couple us
8
Very nice other than the bathroom
Pros:

Excellent supper and breakfast. Very comfortable beds

Cons:

Inconvenient toilet paper locations both in the room and in the lobby bathroom. For elderly people and people with an osteomy, the toilet paper locations were very inconvenient.

2026-07-24 via Nuitee