Gem Park Ooty

Hotels
7.5 (327 reviews)
Sheddon Road , Ooty , IN
+91 423 244 1761

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Helpful staff
Good food options
Cons:
Cleanliness issues
Poor room amenities
Service inconsistencies
High prices for the value

Categories

Cleanliness
6.08
Cleanliness was a concern with dirty glasses and cutlery mentioned in reviews.
Service
8.05
Overall positive mentions of staff being helpful, though some complaints regarding ill-mannered staff were noted.
Location
9.09
The location received positive feedback, with beautiful views and convenient amenities.
Room Quality
6.54
Concerns about bedroom facilities and comfort were highlighted.
Amenities
7.07
Mixed feelings regarding maintenance of amenities, with complaints about broken tiles and poor ventilation.
Value for Money
7.53
Some guests felt the experience did not justify the price, indicating a concern over value for money.
Food and Beverage
8.08
Food was generally well received, particularly breakfast, but the dinner buffet was criticized.
Overall Experience
7.55
Varied experiences reported, with some guests expressing dissatisfaction but others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:36

Property Description

Spectacular Mountain Views and Luxurious Amenities

1. Unparalleled Scenery: Overlooking the Nilgiri Mountains and Dodabetta Peak, Gem Park Ooty offers breathtaking views of lush green valleys, providing a serene retreat for guests.

2. Culinary Delights: Indulge in a gastronomic experience at Jade Garden, the Chinese specialty restaurant, or savor regional and Western dishes at Toda Café, including a scrumptious daily breakfast to start your day right.

3. Relaxation and Convenience: From a fitness center to pampering spa treatments, Gem Park Ooty ensures a relaxing stay. With in-room dining, a business center, and tour desk for day trips, every need is catered to seamlessly.

Book now to experience luxury amidst nature at Gem Park Ooty!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJB

Location

Guest Reviews

7.5
Based on 327 reviews
Cleanliness: 6.08
Service: 8.05
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
A
Amiy Agarwal • solo_traveller • in
9
2026-09-18 • via Nuitee
R
Ronak • family_with_children • in
8
Pros:

Location and distance from the market,
Room size and bed sizes

Cons:

Little old property with old interior

2026-08-25 • via Nuitee
A
ABDUL • family_with_children • in
10
Very well maintained property
Pros:

Location cleanliness

Cons:

No comments

2026-08-17 • via Nuitee
B
Bala • solo_traveller • in
9
Pros:

All Good 👍

2026-08-17 • via Nuitee
D
Durai Arun • solo_traveller • in
8
2026-07-03 • via Nuitee
S
Singh Deo • solo_traveller • in
9
2026-05-08 • via Nuitee
K
KANNAN • family_with_children • in
7
Nice Rooms, excellent stay!
Pros:

Very good 4 star hotel with proper appointed room. Facilities are excellent.

Cons:

When we were about to check out, there was a confusion with the reception staff. They did not get the confirmation from booking.com for the payment made. So we had to wait for 45 minutes before confirming that we have indeed made the payment in advance.

2026-05-02 • via Nuitee
A
ANAND • couple • in
9
2026-04-15 • via Nuitee
J
Job • couple • gb
3
2026-03-24 • via Nuitee
J
Jay • family_with_children • in
10
2026-01-19 • via Nuitee
M
Mohammad • couple • in
1
Worst ever experience. Do not waste your money
Pros:

There's nothing I could like.

Cons:

Ill mannered staff, faced so much discrimination. Waited for 2 and half hours on reception, without any clear communication.

They have very poor communication skills.

2026-01-19 • via Nuitee
S
Shweta • family_with_children • in
7
2026-01-19 • via Nuitee
F
Fasiuddin • family_with_children • in
9
2026-01-14 • via Nuitee
I
Indrajeet • family_with_children • in
10
Pros:

The location

Cons:

Rates are too high. Booking.com charges more while booking online as compared to offline booking

2025-12-29 • via Nuitee
K
Kuriakose • family_with_children • in
7
2025-12-28 • via Nuitee
S
Shamym • family_with_children • mv
9
2025-12-28 • via Nuitee
S
Suresh Kumar • family_with_children • in
6
2025-12-26 • via Nuitee
K
Karthi • family_with_children • in
8
2025-12-25 • via Nuitee
S
shashank • couple • in
8
2025-12-24 • via Nuitee
Y
Yogesh • family_with_children • ae
8
2025-12-20 • via Nuitee