Best Western Merry Manor Inn

Hotels
Best Western
8.4 (952 reviews)
700 Main Street , South Portland , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Nice amenities
Cons:
Cleanliness issues
Room comfort inconsistencies
Cold pool

Categories

Cleanliness
7.55
Some reviews mentioned trash in the room and concerns about comfort.
Service
9.05
Staff was friendly and accommodating across multiple reviews.
Location
8.55
Convenient location noted for easy access to downtown.
Room Quality
7.55
Issues with room comfort and older decor mentioned.
Amenities
8.55
Positive comments about the pool and breakfast.
Value for Money
8.85
Compared favorably to more expensive options in Portland.
Food and Beverage
8.55
Breakfast received consistent positive feedback.
Overall Experience
8.55
General satisfaction with the stay and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Charming Hotel in Portland, Maine

Convenient Location: Situated just off motorway I-95, the Best Western Merry Manor Inn offers easy access to historic attractions and local beaches, making it an ideal choice for travelers looking to explore Portland, Maine.

Amenities Galore: Guests can start their day with a complimentary continental breakfast and unwind in the indoor/outdoor heated pool. The year-round pool, on-site restaurant, and fitness center provide ample opportunities for relaxation and rejuvenation after a day of sightseeing.

Nearby Attractions: With local beaches, the Portland Headlight lighthouse, scenic harbor area, antique shops, and museums in close proximity, there is no shortage of activities to enjoy during your stay at the Merry Manor Best Western.

Book your stay now at the Best Western Merry Manor Inn for a memorable experience in Portland, Maine!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 952 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.85
Food and Beverage: 8.55
Overall Experience: 8.55
J
Joannie family_with_children ca
10
2026-07-11 via Nuitee
K
Kelly solo_traveller us
10
Pros:

The pool and all of the amenities are awesome

Cons:

Didn't like to color of the water in the hot tub spa, it was pretty dark. So we didn't get in.

2026-07-10 via Nuitee
S
Sebastian family_with_children us
10
2026-07-09 via Nuitee
T
Toni family_with_children us
10
2026-07-09 via Nuitee
Y
yinmiar Family
10
Meery Manor, I could go again!
Pros:

Perfect location, just a few minutes from the Old Port and the city downtown. Quite calm and nice, pet-friendly, respecful ambiance, and great service. The installation is old, from my point of view, it needs a refurbish, but in general it is clean and nice. The rooms are of a regular size, they are also clean and confortable. A very good breakfast (the usual ones in this type of hotels), excellent service and cleanliness.

2026-07-08 via Tripadvisor
H
Holly family_with_children us
10
It was good for a lil getaway
Pros:

The pools staff great and breakfast was good a lot to choose from

2026-07-08 via Nuitee
G
Gorkem couple us
6
The hotel was pleasant, provided necessities, but I would not choose them for a long stay at this price point.
Pros:

The location was nice, it was a quick 10 min drive from Portland downtown. The basics like towels and sheets were clean.

Cons:

Even though the basics were clean, the room was dirty: windowsills, curtains, walls, behind and under the furniture, nonslip coating of the bathtub needed deep cleaning or replacing. The amenities were also only OK, the pool was quite sad with a few chairs and no shade provided. The breakfast room was stuffy, the breakfast was typical 3 star hotel breakfast, nothing exceptional.

2026-07-08 via Nuitee
R
Renata couple us
7
Not bad for the price,
Pros:

There was bacon !!!! So many places only have sausage. Otherwise, a standard hotel complimentary meal to get the day started.

Cons:

The snack items at the desk could have been stocked. When we got back we were looking forward to some ice cream & such that was listed at the desk but the "shop" only had 1 klondike bar.
The pillows are way too fluffy that go flat once you lay on them...not comfortable.
Breakfast area can get crowded due to small space.

2026-07-08 via Nuitee
T
Theresa couple us
5
You get what you pay for.
Pros:

Quiet and could bring dog. Asked for no carpeting and they accommodated me. Very nice people at desk.

Cons:

Very old with peeling wallpaper. Filthy grout in the bathroom. Strange smell in the room.

2026-07-07 via Nuitee
R
Ricardo couple us
10
Pleasant stay
Pros:

Good location with easy access.
Everything we needed was available like ice and vending machines, comfortable and clean room, tv with free HBO, large safe for my 17” laptop, etc

Cons:

Breakfast area could be bigger and better organized

2026-07-06 via Nuitee
E
Eason couple us
10
2026-07-06 via Nuitee
E
Eduardo couple us
8
good location for a couple of nights
Pros:

pool and jacuzzis

Cons:

breakfast is ok but very basic and it gets busy quickly, too AC cold the breakfast room…

2026-07-04 via Nuitee
J
Jonathan solo_traveller us
8
2026-07-04 via Nuitee
T
Thompson extended_group us
6
Pros:

It was great.

Cons:

the bathrooms, especially the shower need to be updated.

2026-07-03 via Nuitee
D
Derek couple us
9
2026-07-02 via Nuitee
J
Josh couple us
10
2026-06-30 via Nuitee
K
Kristin extended_group us
9
It was very comfortable.
Pros:

The room was quiet, the beds were comfortable, the wi-fi was an excellent speed, and the breakfast was delicious every morning. The room was extremely clean, too. We always enjoy staying at Best Western hotels.

Cons:

I personally had no problems with our stay. I guess if I had to choose one thing, it was that the TV always reset to the main menu every time we turned it on - even though we just wanted to watch what we had been watching previously.

2026-06-29 via Nuitee
J
J.L. family_with_children us
8
Solid, comfortable stay near everything we needed. Friendly faces, 24/7 coffee and tea, food & pool!
Pros:

The location was perfect, the pool was spacious and warm and just deep enough. The room was comfortable- we loved the big window, the bed's soft square pillows, and appreciated that there were enough towels for each of us, plus the front desk provided pool towels so we didn't have to bring our room towels out or sandy beach towels from home. The breakfast had something for everyone. Our room was very near the breakfast room, so I made a few trips to keep from bringing the entire family in and out of what could be a busy area. Everyone ate, and everyone was happy! An extra thank you to Aisha at the front desk who spoke with me by phone to let me know that while official early check-in was not available due to high capacity/sell-out the night before, we could try calling back closer to 1300 to see if a room would be ready by then. We were nearby, so we drove over around 1300. Aisha greeted me at the front desk, said a room was now available, and got us in so the kids could change and get right to the pool. Very helpful and so kind. Thank you for getting our stay off to a great start!

Cons:

The toilet in our room had a broken fixture, so it either wouldn't flush or kept running. It was frustrating to have to take the heavy back ceramic plank/lid off the back of the toilet and hold the fixture in place while the tank refilled every single time. Especially frustrating since I was traveling with a young child who wanted to "help" and I was worried about dropping the toilet tank lid onto his foot since there was nowhere else to set it down while I jiggled the fixture.
Only one other complaint: the internet did not work from the time we got there until the time we checked out. The code was printed on our room key envelope, so we were sure we didn't enter something wrong, but it never worked. Since the hotel is located in a place with only one bar of cell phone reception, and we were in town to try and meet up with friends and relatives, it would've been nice to have internet access to research and coordinate our itineraries. But those are first world problems. It was overall a great stay, and we'll be back next month to visit again!

2026-06-29 via Nuitee
M
Mickenzee solo_traveller us
8
Pros:

the pool and breakfast were great. the staff was super friendly and helpful.

Cons:

the hot tub was closed and there were kids running around and being loud all hours of the night

2026-06-28 via Nuitee
D
Denrah5 Couples Maryland
6
Average hotel - look over your bill carefully at checkout
Pros:

I stayed here one night in May with my husband. Hotel is definitely dated but it was clean. Nice variety at breakfast. The hairdryer was outside the bathroom at the 2 nd sink. The cord is not long enough to reach into the bathroom. Unfortunately for my husband he needed to hear the hairdryer which was not far from the bed. Odd placement choice I feel. Hotel served its purpose for us.

Reason for the 3 stars was check out. I had a $50 off our next Best Western stay that I intended to use for this trip. This was a main reason of why I picked this hotel. When I did the booking online I put in all the information for the $50 off. When I checked into the hotel, I mentioned this to the gentleman behind the desk and he said that everything was fine. When I checked out the next day when I looked at the bill as I was walking out the door towards my car. I noticed the $50 was not taken off any longer. We went back to the front desk and there was a different gentleman there that morning. He said that I did not have the $50 off and that I needed proof to show him. I had told him that I put all the information on when I booked, but he did not want to hear that. He was really giving me a hard time. Luckily I just stood there and went through all the photos on my phone because I like to take screenshots of everything just in case. Sure enough I had pictures of everything that I was able to show him. He did apologize, but it left a very bad impression as he made me feel like I was trying to get away with something.

2026-06-24 via Tripadvisor