Aloft by Marriott San Jose Cupertino

Hotels
•
Aloft
8.8 (410 reviews)
4241 Moorpark Avenue , San Jose , US
+1 408-864-0300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfy
Friendly staff
Good location
Spacious rooms
Nice pool
Good for pets
Cons:
Cleanliness issues
Room maintenance problems
Inconsistent service
Concerns about value

Categories

Cleanliness
8.01
Some reviews mentioned dirty areas including hair on mattresses and overall cleanliness issues.
Service
9.48
Positive sentiment about staff, friendly and helpful reported multiple times.
Location
9.52
Proximity to destinations is frequently praised, making it a strong point.
Room Quality
8.47
Most rooms are described as spacious and comfortable, though issues were noted.
Amenities
9
Variety of amenities highlighted, including a pool and nearby shops, though some limitations were mentioned.
Value for Money
8.46
Value perception varied, with some seeing it as overpriced given certain deficiencies.
Food and Beverage
8.51
Breakfast and bar services received mixed reviews, with some noting shortcomings.
Overall Experience
8.98
General enjoyment reported, with plan to return by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Modern Amenities
Aloft San Jose Cupertino offers stylish rooms with essential amenities such as flat-screen TVs, work desks, and coffee machines.

Relaxation and Dining
Guests can unwind by the outdoor heated pool or indulge in delicious bar food and cocktails at the on-site W XYZ bar.

Convenience and Entertainment
With a well-equipped fitness center, business facilities, billiards loft, and poolside cabanas with high-speed internet access, guests can stay productive and entertained throughout their stay.

Experience comfort and convenience at Aloft San Jose Cupertino. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.8
Based on 410 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.98
M
Miles • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Laurie • couple • us
5
Likely Not Staying There Again
Pros:

Convenient location with several restaurants and markets within walking distance. Hotel staff were nice.

Cons:

We had a huge lizard enter our room which my husband and the front desk clerk had to remove. Also, there were children yelling and running through the hallway well past midnight when we had to be up at 4:00 a.m. to go to the airport at 5:00. It was also noisy with delivery trucks to the restaurant next door.

2026-09-07 • via Nuitee
V
Valerio • family_with_children • it
3
Notte a San Jose / Cupertino
Pros:

Nulla.

Cons:

Pulizia, struttura vecchia, camera non pronta: ho dovuto fare io il divano letto aiutato da una persona del personale, in quanto housekeeping aveva staccato alle 17:00. Divano letto scomodissimo. Non ho dormito. Un disastro. Hotel da rinnovare completamente.

2026-09-06 • via Nuitee
D
Devon • couple • us
10
2026-08-27 • via Nuitee
H
HARUNA • solo_traveller • us
9
2026-08-16 • via Nuitee
S
Serkan • family_with_children • us
1
Pool is crap
Pros:

Personel

Cons:

The pool was so dirty you wouldn't dare swim in it. The rooms, bar, and staff weren't bad, but such a beautiful building doesn't deserve such a dirty, unfiltered pool. Would we come again? Never.

2026-08-05 • via Nuitee
R
Rogerio • solo_traveller • br
8
Pros:

Conforto, limpeza e atendimento.

Cons:

Poucas opções para o café da manhã.

2026-07-24 • via Nuitee
W
Weeks • solo_traveller • us
8
Cons:

Hard floors

2026-07-23 • via Nuitee
Q
Quang Xuan • couple • us
10
2026-07-18 • via Nuitee
Q
Quang Xuan • solo_traveller • us
10
2026-07-14 • via Nuitee
V
Vasquez • solo_traveller • us
10
Cons:

That breakfast is not included with your stay. It's an additional charge.

2026-07-11 • via Nuitee
S
Stuart • couple • us
9
Staff was nice and very clean. Location was excellent.
Pros:

Location by the freeway and mall across the street has good options for eating.

Cons:

Would be nice to have some kind of small breakfast snacks for the price. The air conditioner was loud.

2026-06-08 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-05-28 • via Nuitee
M
mary • family_with_children • us
9
Enjoy the hotel, location was great and staff were wonderful.
Pros:

The property was next to Asian store and had a nice warm pool.

Cons:

The parking is not gated, a car next to us was broken into.

2026-05-27 • via Nuitee
L
LISA • couple • us
8
Great stay! Felt safe with my teenage daughter
Pros:

Liked the amount of parking, room was big, perfect for my daughter and I.

Cons:

Bed was a bit too soft for a 40+ year old body but all in all it was comfortable

2026-05-25 • via Nuitee
Q
Quang Xuan • couple • us
10
2026-05-24 • via Nuitee
M
Monica • couple • us
8
The staff in the front lobby were very nice and had great customer service.
Pros:

Property was very clean.

Cons:

Having to share parking with the nearby restaurants.

2026-05-18 • via Nuitee
M
Marcia • solo_traveller • us
10
My stay was quick and easy, highlighted by a professional staff and chic facilities.
Pros:

Minimalist and clean

Cons:

No complaints

2026-05-18 • via Nuitee
Q
Quang Xuan • couple • us
10
2026-05-11 • via Nuitee
J
Jennifer • family_with_children • us
8
A good value
Pros:

The room was super clean. The bed was comfortable. The staff were nice. The location was very convenient

Cons:

The bottom sheet dis not quite fit the bed, which made it fall off the edges

2026-05-04 • via Nuitee