Aloft by Marriott San Jose Cupertino

Hotels
•
Aloft
8.8 (397 reviews)
4241 Moorpark Avenue , San Jose , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfy
Friendly staff
Good location
Spacious rooms
Nice pool
Good for pets
Cons:
Cleanliness issues
Room maintenance problems
Inconsistent service
Concerns about value

Categories

Cleanliness
8.01
Some reviews mentioned dirty areas including hair on mattresses and overall cleanliness issues.
Service
9.48
Positive sentiment about staff, friendly and helpful reported multiple times.
Location
9.52
Proximity to destinations is frequently praised, making it a strong point.
Room Quality
8.47
Most rooms are described as spacious and comfortable, though issues were noted.
Amenities
9
Variety of amenities highlighted, including a pool and nearby shops, though some limitations were mentioned.
Value for Money
8.46
Value perception varied, with some seeing it as overpriced given certain deficiencies.
Food and Beverage
8.51
Breakfast and bar services received mixed reviews, with some noting shortcomings.
Overall Experience
8.98
General enjoyment reported, with plan to return by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Modern Amenities
Aloft San Jose Cupertino offers stylish rooms with essential amenities such as flat-screen TVs, work desks, and coffee machines.

Relaxation and Dining
Guests can unwind by the outdoor heated pool or indulge in delicious bar food and cocktails at the on-site W XYZ bar.

Convenience and Entertainment
With a well-equipped fitness center, business facilities, billiards loft, and poolside cabanas with high-speed internet access, guests can stay productive and entertained throughout their stay.

Experience comfort and convenience at Aloft San Jose Cupertino. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.98
P
Patricia • solo_traveller • us
9
2026-05-28 • via Nuitee
M
mary • family_with_children • us
9
Enjoy the hotel, location was great and staff were wonderful.
Pros:

The property was next to Asian store and had a nice warm pool.

Cons:

The parking is not gated, a car next to us was broken into.

2026-05-27 • via Nuitee
L
LISA • couple • us
8
Great stay! Felt safe with my teenage daughter
Pros:

Liked the amount of parking, room was big, perfect for my daughter and I.

Cons:

Bed was a bit too soft for a 40+ year old body but all in all it was comfortable

2026-05-25 • via Nuitee
Q
Quang Xuan • couple • us
10
2026-05-24 • via Nuitee
M
Monica • couple • us
8
The staff in the front lobby were very nice and had great customer service.
Pros:

Property was very clean.

Cons:

Having to share parking with the nearby restaurants.

2026-05-18 • via Nuitee
M
Marcia • solo_traveller • us
10
My stay was quick and easy, highlighted by a professional staff and chic facilities.
Pros:

Minimalist and clean

Cons:

No complaints

2026-05-18 • via Nuitee
Q
Quang Xuan • couple • us
10
2026-05-11 • via Nuitee
J
Jennifer • family_with_children • us
8
A good value
Pros:

The room was super clean. The bed was comfortable. The staff were nice. The location was very convenient

Cons:

The bottom sheet dis not quite fit the bed, which made it fall off the edges

2026-05-04 • via Nuitee
E
eliana • couple • il
1
Don’t go there
Pros:

Nothing at all. This is not a 4 star hotel and someone in booking needs to be accountable for this rating that is very deceitful.

Cons:

Everything is run-down and just felt un clean, bathroom felt like a motel and not a 4 star hotel. Really not worth the amount they charge for a night. Nothing is at is seems in the photos

2026-04-30 • via Nuitee
P
PAOLA • couple • us
5
2026-04-14 • via Nuitee
D
Dan • family_with_children • us
10
2026-04-01 • via Nuitee
G
Grace • solo_traveller • us
10
2026-03-27 • via Nuitee
K
Konelio • couple • us
9
2026-03-24 • via Nuitee
W
Whitney • couple • us
10
2026-03-18 • via Nuitee
J
John • solo_traveller • us
7
2026-02-12 • via Nuitee
B
Bernardo • couple • pt
7
2026-02-10 • via Nuitee
A
ann • couple • us
8
Super friendly front desk staff, knew area and gave suggestions on how to get downtown
Pros:

Quiet

Cons:

Dark handicap parking

2026-01-31 • via Nuitee
D
Diana • family_with_children • us
10
Plan to come back soon. Thanks.
Pros:

They were very nice to our little dog. Appreciated.
Like the water (for us humans) available in the lobby.

Cons:

Assuming it's policy- but would have loved linings on the trash cans.
And my daughter wasn't thrilled with the "cloudy water." But all minor issues.

2026-01-20 • via Nuitee
K
KEVIN • couple • us
10
2026-01-19 • via Nuitee
S
sandra • couple • us
8
2026-01-19 • via Nuitee