Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4263 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
M
MarreMelin solo_traveller se
10
2026-05-23 via Nuitee
S
Sara couple se
9
2026-05-23 via Nuitee
S
Sara solo_traveller se
9
2026-05-23 via Nuitee
S
Sara couple se
9
2026-05-23 via Nuitee
K
Krittapat solo_traveller se
7
2026-05-23 via Nuitee
M
Malin solo_traveller se
8
2026-05-22 via Nuitee
E
Erik solo_traveller se
8
2026-05-22 via Nuitee
E
Eva-Lotte extended_group se
8
Pros:

Fina rum, bra läge och bra frukost

Cons:

Fanns ingen duschkräm eller schampo i duschen och inte mycket response när vi påpekade detta

2026-05-22 via Nuitee
J
Jenny couple se
9
2026-05-21 via Nuitee
A
Anna family_with_children se
9
Pros:

Otroligt trevlig och hjälpsam personal! Litet hotell med familjekänsla.

Cons:

Dåligt med krokar och möjligheter att packa upp.

2026-05-21 via Nuitee
T
Tiina solo_traveller fi
8
Pros:

Sijainti. Hiljainen sijainti vaikka ihan keskustassa. Ikkunan sai auki.

Cons:

Parkkipaikka olisi pitänyt varata ennakkoon huonevarauksen yhteydessä. Parkkitalosta saa kyllä paikan ja lähellä hotellia. Kadunvarrellekin voi pysäköidä klo 18.00 jälkeen ilmaiseksi. Mutta parkkipaikan tien varrelta vaati vähän etsimistä.

2026-05-20 via Nuitee
B
Bruno couple se
8
2026-05-19 via Nuitee
M
Merja couple se
9
Kaikki sujui hyvin
Pros:

Keskeinen sijainti, hyvä palvelu, pieni

Cons:

Ahdas ja maksullinen parkki

2026-05-19 via Nuitee
N
Natalie O solo_traveller se
7
Noisy rooms
Pros:

Clean and central. Amazing and kind staff! Super comfortable beds!

Cons:

The rooms are not quiet at all. You will hear doors slamming and almost everything going on in the room next door. During my stay, there was a dog barking in the room next door in the middle of the night.

2026-05-18 via Nuitee
D
Diana couple se
10
Pros:

Fantastiskt läge, mycket trevlig personal, stora och bekväma rum, underbar säng, goda rätter vid frukost.

2026-05-18 via Nuitee
P
Pauline solo_traveller se
10
Pros:

Välkomnande o god frukost

2026-05-18 via Nuitee
K
Karl family_with_children se
7
Charmigt något rustikt hotell med trevlig personal och god frukost.
Pros:

Bra frukost, lite äldre känsla på själva hotellet.

Cons:

Lyhört, speciellt från/mot gatan i vårt rum på bottenvåningen.

2026-05-18 via Nuitee
J
Jan solo_traveller se
5
Pros:

Personalen var jättetrevlig!❤️

Cons:

Obefintlig ljudisolering av och kring fönstret på mitt rum 117 gav en helt förstörd nattsömn. Här lär jag ALDRIG mer bo.

2026-05-17 via Nuitee
J
Jeanette extended_group se
10
2026-05-17 via Nuitee
M
Mattias couple se
10
2026-05-17 via Nuitee