Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4470 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
U
Ulf solo_traveller se
9
2026-07-25 via Nuitee
J
Josefin family_with_children se
7
2026-07-25 via Nuitee
J
Jan solo_traveller se
9
2026-07-25 via Nuitee
J
Jan-Olof couple se
9
2026-07-25 via Nuitee
T
Tuula couple fi
9
Nice hotel
Pros:

The hotel was nice, breakfast good, parking in the courtyard.

Cons:

It was hot and there is no air condition.

2026-07-24 via Nuitee
A
Andrew solo_traveller gb
9
Convenient location, friendly staff and secure onsite parking for our motorbikes.
Pros:

Convenient location for an overnight stay (or longer), staff were friendly and very welcoming. Very good breakfast. Secure onsite parking for our motorbikes.

Cons:

Nothing to dislike.

2026-07-24 via Nuitee
J
Jan couple se
9
Mycket trevligt hotell
Pros:

Fint rum.
Trevlig personal.
Bra frukost.
Nära till parkeringsgarage.

Cons:

Saknade leverpastej på frukosten.

2026-07-24 via Nuitee
H
Håkan family_with_children se
8
2026-07-24 via Nuitee
A
Alf solo_traveller se
10
Pros:

Rent och snyggt trevlig personal utsökt frukost bra parkering. Läge super.

2026-07-24 via Nuitee
J
Jeanette extended_group se
7
2026-07-24 via Nuitee
L
Louise solo_traveller se
8
2026-07-23 via Nuitee
J
Jonas solo_traveller se
9
Mysigt mindre hotell
Pros:

Vi bokade två rum. Ett för 4 personer och ett för 1 person. Det stora rummet var väldigt bra utrymme med två sovrum och ett vardagsrum/enklare kök. Lite slitna utskick och fönster men kändes mysigt. Bra och fräsch frukost. Toppen bra service från personalen i receptionen. Sköna sängar

Cons:

Städning av rummet var lite bristfällig med fläckar på blandannat köksbordet.

2026-07-23 via Nuitee
M
marita solo_traveller se
10
2026-07-23 via Nuitee
J
Josefine solo_traveller se
7
Pros:

Relativt bra pris och bra läge.

Cons:

Boendets betyg speglade inte boendets kvalitet. Hotellrummets standard kändes enkel. Rummet var lyhört.

2026-07-23 via Nuitee
R
Richard solo_traveller de
9
2026-07-23 via Nuitee
A
Adam extended_group se
10
2026-07-23 via Nuitee
J
Jenny solo_traveller se
10
2026-07-23 via Nuitee
T
Tomas couple se
9
Pros:

Vi fick utmärkt service och fick byta från ett "compact" rum till ett större utan problem.

Cons:

Frukost avresedag var inget vidare, kallt bacon och kallt kaffe. Det nygjorda kaffet fylldes på i samma behållare där gårdagens kaffe fanns kvar! Vi påtalade detta men utan åtgärd.

2026-07-22 via Nuitee
J
Jimmy family_with_children se
9
Trevlig vistelse på ett hotell som ligger väldigt bra till för att besöka Västerås.
Pros:

Väldigt rolig frukost med bra variation för alla inblandade. Barnen uppskattade särskilt det relativt stora utbudet av frukt och sötsaker. För min del var det inte minst utbudet av yoghurt etc som imponerade. Väldigt smidig lösning med parkering som gjorde vistelsen enkel att hantera.

Cons:

Har inget särskilt att klaga på. Tycker överlag att hotellet skötte hela vår vistelse fläckfritt.

2026-07-22 via Nuitee
K
Kari extended_group fi
6
Koira nöyttelymatka
Pros:

Hyvä sijainti.Erinomainen aamiainen.Koira ystävällinen

Cons:

Pienet huoneet,ei ilmastointia.Kylpyhuone lattia kostea

2026-07-22 via Nuitee