Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4393 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
K
Kai solo_traveller fi
8
Pros:

Erinomainen aamupala!

Cons:

Huone kuuma.

2026-07-04 via Nuitee
M
Mats solo_traveller se
6
Ok
Cons:

Vattenkranar extremt tröga, gick knappt att sätta på vattnet i duschen

2026-07-04 via Nuitee
S
Sofia solo_traveller se
8
2026-07-04 via Nuitee
D
Dan solo_traveller se
10
2026-07-04 via Nuitee
T
Torgny solo_traveller se
8
2026-07-04 via Nuitee
P
Petra extended_group se
8
2026-07-04 via Nuitee
M
Mats couple se
10
2026-07-03 via Nuitee
A
Annica solo_traveller se
8
Semester
Pros:

Trevlig personal som gav bra tips på aktiviteter. Läget perfekt för centrum. Bra frukost.

Cons:

Rummet kändes slitet och toaletten så trång, gick inte att vara två där samtidigt. Mörkläggningsgardinerna gick inte hela vägen så blev ljust i rummet även om det fanns persienner.

2026-07-03 via Nuitee
M
Marmont solo_traveller se
7
2026-07-03 via Nuitee
H
Holm solo_traveller se
4
Pros:

Rummet var stort, sängarna var bekväma o personalen var trevlig.

Cons:

Rummet var väldigt gammalt o slitet. Persiennerna hängde på trekvart o var trasiga.

2026-07-02 via Nuitee
R
Rickard family_with_children se
6
2026-07-02 via Nuitee
M
Mikael solo_traveller se
7
2026-07-02 via Nuitee
A
Angelica couple no
8
2026-07-01 via Nuitee
A
Anita family_with_children se
8
2026-07-01 via Nuitee
M
Marina solo_traveller se
7
2026-07-01 via Nuitee
O
Ossi family_with_children fi
10
Hyvä perhehuoneisto ja aamiainen aivan Västeråsin keskustassa
Pros:

Perhehuoneessa oli hyvin tilaa. Aamiaistila ja terassi oli viihtyisiä. Ravintolasta sai mainiot cesar-salaatit. Positiivinen henkilökunta.

Cons:

Perhehuoneen vuodesohva romahti lapsen leikkiessä sillä. Laitoin sen kasaan ja se rojahti uudestaan niin, että satutin jalkani. Vaatii siis huoltoa. Lapsille ei ollut hotellissa mitään.

2026-07-01 via Nuitee
V
Viktoria family_with_children se
10
Avkopplande och lugnt!
Pros:

Trevlig personal och god frukostbuffé

2026-06-30 via Nuitee
L
LM solo_traveller fi
10
2026-06-30 via Nuitee
H
Harry couple se
8
Helt okej ändå för det priset
Pros:

Läget frukosten personalen

Cons:

Rummet var varmt och badrummet var slitet och trångt

2026-06-30 via Nuitee
T
Tina extended_group se
9
Trevlig personal
2026-06-30 via Nuitee