Residence Inn by Marriott Charlotte Piper Glen

Hotels
•
Residence Inn
8.5 (459 reviews)
5115 Piper Station Drive , Charlotte , US
+1 704-319-3900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean common areas
Great service
Cons:
Cleanliness issues
Pest problems
Outdated rooms
Noise disturbances

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues including musty odors, stains, and bugs.
Service
10
Many reviews referenced excellent service and friendly staff.
Location
9.5
Positive comments about the location being convenient and enjoyable.
Room Quality
8
Some positive experiences noted, but also reports of outdated rooms and pest issues.
Amenities
8.5
Amenities were generally praised, though updates were needed in some rooms.
Value for Money
8
Mixed feedback regarding value, some negative comments about the hotel not meeting expectations.
Food and Beverage
9
The breakfast and dining options received good reviews.
Overall Experience
8.5
Overall mixed experiences with some notable positive aspects offset by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:16

Property Description

Convenient Location
Located just off Interstate 485, Residence Inn by Marriott Charlotte Piper Glen offers easy access to the city while providing a peaceful retreat for guests.

Suite Perks
Enjoy the convenience of a fully equipped kitchen, cable TV, work desk, and coffee maker in every suite, ensuring a comfortable stay for both leisure and business travelers.

On-Site Amenities
Take advantage of the outdoor swimming pool, fitness center, basketball court, and laundry facilities during your stay. With free Wi-Fi and on-site parking, everything you need is right at your fingertips.

Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Charlotte Piper Glen. Book your stay now for a memorable visit to Charlotte.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.5
Based on 459 reviews
Cleanliness: 6.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
E
Estella • solo_traveller • us
8
Pros:

The staff are very nice.

Cons:

N/A

2026-09-15 • via Nuitee
G
Goodnight • couple • us
1
First two stats excellent last attempt treated badly rude attitude and showed no sign of help what so ever also we check
Pros:

The property was fine convenient location

Cons:

We stayed the for the first two days staff was phenomenal and we were very comfortable. We booked a third night rude staff they sold our booking and didn’t make an attempt at all to speak to booking about our reservation and we still haven’t received our refund.

2026-08-08 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Great location and size of room

Cons:

No USB Ports in the room to change devices

2026-07-20 • via Nuitee
S
Shravan • family_with_children • us
4
Cons:

Roaches!

2026-07-10 • via Nuitee
W
Winter • family_with_children • us
10
2026-07-06 • via Nuitee
A
Antonio • solo_traveller • us
5
Great location, but not what I expected from a Residence Inn
Pros:

The staff was quite responsive and that made up for the other concerns.

Cons:

The toilet was constantly making noise and the rack in the shower was not secured properly.Kids were constantly running in the halls. Workout room had no way to control temperature with front desk assistance.

2026-07-02 • via Nuitee
G
Grace • family_with_children • us
4
Pros:

Staffing and was comfortable

Cons:

Dish washer leaked, and had a musty cigarette smell in the room

2026-06-26 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

The bed was really comfortable. The room was very spacious and nice.

2026-06-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-05-17 • via Nuitee
R
Richard • solo_traveller • us
9
2026-05-08 • via Nuitee
H
Heather Coleman • couple • us
6
Location fantastic, everything else subpar.
Pros:

Location was great. We have stayed her before and gave rave reviews.

Cons:

This stay, the bed was AWFUL!!! They need new beds. The staff was not a friendly as before. Will give the place 1 more chance.

2026-05-07 • via Nuitee
E
England • extended_group • us
8
Pros:

Breakfast was good. Location was great for our area activities.

Cons:

Room furnishings are aged and need to be updated

2026-05-07 • via Nuitee
B
Brown • family_with_children • us
4
Pros:

Didn’t have any

2026-05-06 • via Nuitee
A
Abril • family_with_children • us
7
2026-05-04 • via Nuitee
L
Leeanne • couple • us
5
Enough said.
Pros:

Everything about the property was nice.

Cons:

There was a cockroach in my room.

2026-05-01 • via Nuitee
K
Keith • solo_traveller • us
8
2026-04-27 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-04-21 • via Nuitee
M
Murphy • couple • us
10
2026-04-06 • via Nuitee
W
Wane • couple • us
9
2026-03-26 • via Nuitee
A
Amy • family_with_children • us
4
2026-03-18 • via Nuitee