APX Parramatta

Hotels
7.1 (2511 reviews)
8 Hope Street, Rosehill , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Rude service
Uncomfortable temperatures

Categories

Cleanliness
5.43
Multiple reviews highlighted significant cleanliness issues, including infestations and dirty appliances.
Service
7.9
Mixed reviews on service; generally positive encounters were reported, but some were very negative.
Location
8.44
Location was mentioned positively across several reviews.
Room Quality
6.89
Room quality varied; while some rooms were spacious, others had issues like broken windows.
Amenities
6.42
Limited amenities, with specific complaints about cleanliness and maintenance.
Value for Money
7.38
Value perception was mixed, with concerns about the deposit and overall service.
Food and Beverage
6.93
Complaints about kitchen cleanliness and food smells noted.
Overall Experience
7.4
Overall experience was largely negative, with several guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:20

Property Description

Luxurious Accommodation Opposite Rosehill Garden Racecourse

Swimming Pool and BBQ Facilities: Enjoy a refreshing dip in the swimming pool or have a fun BBQ with friends and family.

Fully Equipped Apartments: Each apartment features a balcony or courtyard, fully equipped kitchen, and a private laundry for your convenience.

Convenient Location: Just 2 kilometers from Paramatta's CBD, Westfield Shopping Town, and the Westmead Children's Hospital. Homebush, the Olympic Park, and Stadium Australia are also nearby.

Book now for a relaxing stay at APX Parramatta and experience comfort and convenience at its best!

Important information:

Please note that there is a 1% charge when you pay with a Visa or MasterCard credit card and a 3% charge when you pay with an American Express credit card.

The card used to make the reservation must be presented at check-in for payment and must be the physical Credit Card . Credit Card on mobile phones cannot be used to check-in or make payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2511 reviews
Cleanliness: 5.43
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 7.4
G
Gabriel extended_group au
10
2026-06-18 via Nuitee
J
Jeremy family_with_children au
6
2026-06-18 via Nuitee
C
Chloe family_with_children au
7
2026-06-16 via Nuitee
T
Troy couple au
7
Great place and will stay again
Pros:

Nice size rooms and good facilities. Staff were great

Cons:

Pillows were bad, wifi is terrible, internal stairs squeaked so badly it would wake people

2026-06-14 via Nuitee
N
Nawel-Shanti solo_traveller au
2
2026-06-10 via Nuitee
F
FEILONG solo_traveller cn
10
2026-06-05 via Nuitee
J
JEANNETTE solo_traveller au
5
Pros:

Close to work

Cons:

Reception took money from my credit card for parking and also $50 on my arrival that was not explained.
I got a text msg the day after I left asking where the TV remote was. I explained that I didn't use the TV just the air conditioning.
The response I got was nothing but disgusting. I work at a hospital for 14hrs a day . By the time I get back to my room I am extremely tired. I don't watch TV I have a shower and go to bed as I'm up at 05.30 in the morning.
I have a copy of the message from the staff member who would not give their name or contact details for management..
I would not recommend anyone to stay here with dishonest staff fleecing money for things that were not taken by myself.
By the way this money was taken on arrival and not after I left as on my card
Never again and am spreading the word through all medical staff not to stay here.
The smoke alarm chirping all night too.

2026-06-04 via Nuitee
U
Ulrika family_with_children au
8
2026-06-03 via Nuitee
P
Phaninder Prasad family_with_children au
6
ok good
Pros:

Bed, Kitchen and Location

Cons:

Sofa in the living room is not good. the back rest of the sofas got issues and need to be fixed or replaced.

2026-06-02 via Nuitee
S
Sienna couple au
7
2026-06-01 via Nuitee
T
taylah couple au
9
2026-05-31 via Nuitee
J
John solo_traveller au
6
2026-05-29 via Nuitee
R
Robert solo_traveller au
8
Convenient, comfy & clean
Pros:

Nice pool for a swim - comfy beds - great shower

2026-05-29 via Nuitee
S
Sandra couple au
7
Pros:

Close to the Event we were going to

2026-05-29 via Nuitee
A
Alix family_with_children au
10
2026-05-28 via Nuitee
J
Jobins family_with_children au
3
Very poor.
Pros:

Nothing

Cons:

Find a giant spider in the bedroom.
Initially when i booked mentioned car parking was included. But i realised that car parking was not included after my payment.
It was not mentioned in the beginning about security deposit. Only mentioned at the time of check in.
Staff was so rude when asked about security deposit and it took 5 days to credit back to my account.

2026-05-28 via Nuitee
M
Mackayla couple au
10
2026-05-27 via Nuitee
R
Raideep couple au
8
2026-05-26 via Nuitee
M
Michael solo_traveller au
10
Will stay again
Pros:

Well located and everything you need is there

2026-05-24 via Nuitee
C
Casey extended_group au
9
2026-05-24 via Nuitee