Spark by Hilton Ponce

Hotels
•
Spark by Hilton
7.9 (1048 reviews)
103 Turpo Industrial Park , Ponce , pr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Good location
Cons:
Dirty rooms
High price for inadequate services

Categories

Cleanliness
6.4
Several reviews mentioned dirty carpets, wet conditions, and inadequate cleaning.
Service
9.9
Friendly and accommodating staff were frequently mentioned.
Location
9.4
Convenient location near the family and airport but needs more nearby amenities.
Room Quality
7.9
Issues with room temperature controls and reports of condition affect the rating.
Amenities
7.9
Piscina was appreciated, but reports of broken facilities and lack of children's meals impacted perception.
Value for Money
6.4
High complaints regarding cleanliness and facilities do not justify the price.
Food and Beverage
6.4
Lack of children's meal options and general complaints about food service.
Overall Experience
8.9
Some guests had enjoyable experiences but serious issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:34

Property Description

Outdoor Pool and La Perla Restaurant
Enjoy a refreshing swim in the outdoor pool or indulge in delicious meals at La Perla Restaurant.

Hot Tub, Children's Pool, Gym, and Game Room
Relax in the hot tub, let the kids have fun in the children's pool, stay active in the gym, and enjoy some leisure time in the game room.

Free Wi-Fi, Air-Conditioned Rooms, and On-Site Dining
Stay connected with free Wi-Fi, unwind in comfortable air-conditioned rooms, and savor fine dining at the on-site restaurant.

Experience the perfect blend of relaxation and entertainment at Caribe Hotel Ponce. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work will be carried out from 22/04/2025 to 30/11/2025 and some facilities will be effected.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.9
Based on 1048 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 8.9
G
Guinnevere • extended_group • pr
9
2026-06-20 • via Nuitee
K
Katiria • family_with_children • pr
10
2026-06-18 • via Nuitee
R
Ramirez • solo_traveller • pr
10
Pros:

Everything was nice and clean and the staff was so welcoming!

2026-06-18 • via Nuitee
K
Krysian • couple • pr
9
2026-06-17 • via Nuitee
Y
Yesenia • solo_traveller • pr
10
Pros:

La ubicación, precio y todo lo que ofrecen. El personal sin duda, 10/10 y el desayuno, delicioso. Fue un plus.

Cons:

Todo cumplió con nuestras expectativas.

2026-06-16 • via Nuitee
A
Abdiel Desiderio • extended_group • pr
10
2026-06-16 • via Nuitee
B
Berdecia • family_with_children • pr
10
Un lugar acogedor y céntrico...
2026-06-16 • via Nuitee
A
Anthony Raskoff • extended_group • us
9
2026-06-13 • via Nuitee
D
Davila • couple • us
8
2026-06-10 • via Nuitee
D
Daniel • solo_traveller • pr
10
2026-06-08 • via Nuitee
J
Jessica • family_with_children • pr
10
Pros:

Todo súper limpio, la amabilidad del personal y el desayuno rico !

2026-06-08 • via Nuitee
J
Janette • solo_traveller • pr
10
Pros:

Todo

Cons:

No hubo algo que no me gustara

2026-06-08 • via Nuitee
A
Ashlye • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Marjorie • solo_traveller • pr
9
Pros:

El cuarto y el servicio

Cons:

Que no hubiese un restaurante de comida en el hotel.

2026-06-08 • via Nuitee
L
Luis • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jose Luciano • couple • us
10
2026-06-05 • via Nuitee
A
Anglero • solo_traveller • pr
10
2026-06-02 • via Nuitee
E
Elia • family_with_children • pr
10
Pros:

Ubication

2026-06-01 • via Nuitee
A
Arizona_Pete • Couples • Madrid
10
Excellent affordable option in Ponce
Pros:

Our first stay at a Spark by Hilton hotel did not disappoint. We knew it wasn't a high-end resort, so our low expectations were exceeded by the friendly staff, hot breakfast options that changed daily, ample free and secure parking lot, large pool area with two jacuzzis and a location very near the Ponce airport and the tollways to Mayaguez and San Juan. We enjoyed plenty of hot water and good air conditioning in our upstairs room (there are NO elevators btw). While the location is great for driving, walkability is lacking and there are no good restaurants nearby. Our large double room had very comfortable beds, but no room safe to lock our passports and documents. No coffee maker, either, but free coffee and tea were available by the breakfast room. For the price, we plan to stay here on future family visits.

2026-05-30 • via Tripadvisor
C
Carol • solo_traveller • us
10
Pros:

Could have the rest I needed. My room was spacious and very comfortable bed. Excellent breakfast every day. Good location in minutes I could get wherever I wanted.

2026-05-30 • via Nuitee