Spark by Hilton Ponce

Hotels
•
Spark by Hilton
7.9 (1044 reviews)
103 Turpo Industrial Park , Ponce , pr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Good location
Cons:
Dirty rooms
High price for inadequate services

Categories

Cleanliness
6.4
Several reviews mentioned dirty carpets, wet conditions, and inadequate cleaning.
Service
9.9
Friendly and accommodating staff were frequently mentioned.
Location
9.4
Convenient location near the family and airport but needs more nearby amenities.
Room Quality
7.9
Issues with room temperature controls and reports of condition affect the rating.
Amenities
7.9
Piscina was appreciated, but reports of broken facilities and lack of children's meals impacted perception.
Value for Money
6.4
High complaints regarding cleanliness and facilities do not justify the price.
Food and Beverage
6.4
Lack of children's meal options and general complaints about food service.
Overall Experience
8.9
Some guests had enjoyable experiences but serious issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:34

Property Description

Outdoor Pool and La Perla Restaurant
Enjoy a refreshing swim in the outdoor pool or indulge in delicious meals at La Perla Restaurant.

Hot Tub, Children's Pool, Gym, and Game Room
Relax in the hot tub, let the kids have fun in the children's pool, stay active in the gym, and enjoy some leisure time in the game room.

Free Wi-Fi, Air-Conditioned Rooms, and On-Site Dining
Stay connected with free Wi-Fi, unwind in comfortable air-conditioned rooms, and savor fine dining at the on-site restaurant.

Experience the perfect blend of relaxation and entertainment at Caribe Hotel Ponce. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work will be carried out from 22/04/2025 to 30/11/2025 and some facilities will be effected.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.9
Based on 1044 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 8.9
C
Carol • solo_traveller • us
10
Pros:

Could have the rest I needed. My room was spacious and very comfortable bed. Excellent breakfast every day. Good location in minutes I could get wherever I wanted.

2026-05-30 • via Nuitee
S
Solymar • couple • pr
6
2026-05-29 • via Nuitee
J
Jaime • couple • pr
10
Tenemos que regresar con mas tiempo.
Pros:

Superò mis expectativas. Pensaba que todavia estaba en remodelación, pero las areas están bonitas y modernas. La atenciòn desde q llegamos fuè excelente.

Cons:

N/A

2026-05-28 • via Nuitee
W
Wendy • family_with_children • pr
10
2026-05-27 • via Nuitee
S
Satiago • solo_traveller • pr
10
Comfortable
Pros:

La ubicación,precio, desayuno incluido y estacionamiento

Cons:

Picina deberían mejorar

2026-05-26 • via Nuitee
B
Bon • family_with_children • pr
10
Pros:

Hola 24/7 cafe, chocolate y te. Y tremendo el desayuno incluido. La amabilidad de todos. Muy completo

Cons:

Tengan comida en la pool, bebidas etc...

2026-05-26 • via Nuitee
H
Hector • extended_group • pr
9
2026-05-26 • via Nuitee
R
Rosanna • couple • pr
10
2026-05-25 • via Nuitee
K
Karla • couple • pr
10
Se pasó súper bien, volvería a ir de nuevo y lo recomendaría totalmente!
Pros:

Estaba todo limpio y ordenado

Cons:

Deben de incluir cajas fuertes en los cuartos

2026-05-25 • via Nuitee
P
Paola • family_with_children • pr
10
Excelente
Pros:

Todo súper bien, el personal, desayuno , instalaciones y la piscina

2026-05-25 • via Nuitee
M
Maria • couple • us
10
It was a great stay, and I will return in my future travels along this side of the island.
Pros:

The private parking, staff, room, pool, and breakfast.

Cons:

The exhaust fan in the bathroom was not on and/or working and the walls were very shallow that I heard love making in the other room.

2026-05-21 • via Nuitee
J
Jeshaleen • family_with_children • pr
10
2026-05-20 • via Nuitee
I
irizarry • solo_traveller • us
10
Felicidad
Pros:

Me,encanto todo tanto que no me quería ir todavía. La piscina estaba perfecta la tranquilidad que se sentía que dormí tan rico.Es la segunda vez que me quedo.Sobre todo el parking perfecto.Espero que todo siga bien y que la gente cuide el hotel también.Es como en casa.Gracias fue corto pero hermoso ya quiero volver.Bendiciones.

Cons:

No tengo queja.

2026-05-19 • via Nuitee
L
Linda • couple • pr
3
The last day of our stay turned out to be a very sour experience that left us paying for a night that we did not use. Th
2026-05-18 • via Nuitee
L
Lourdes • solo_traveller • us
10
2026-05-15 • via Nuitee
S
Sergio • couple • pr
10
2026-05-15 • via Nuitee
M
Maritza • solo_traveller • pr
10
Excelente Muy bien Calidad Súper excelente
Pros:

Me encantó el sitio y su personal muy amable

Cons:

N/a

2026-05-14 • via Nuitee
A
Alvin • extended_group • pr
10
Pros:

Nice place

Cons:

Very clean facilities

2026-05-14 • via Nuitee
J
Johann • solo_traveller • pr
10
Pros:

Me encanto

2026-05-13 • via Nuitee
M
mercado • couple • pr
10
Desayuno exquisito
Pros:

Super limpio servicio de excelencia

Cons:

Todo

2026-05-13 • via Nuitee