Mount Royal Hotel

Hotels
8.8 (880 reviews)
138 Banff Avenue , Banff , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Noisy air conditioning
Cleanliness issues
Mattresses are worn

Categories

Cleanliness
8.19
Room not cleaned properly as noted in the review.
Service
9.16
Amazing staff that go above and beyond and friendly service mentioned in reviews.
Location
9.2
Perfect location mentioned in multiple reviews, very convenient.
Room Quality
8.65
Room was good size and comfortable but had issues with bedding.
Amenities
8.68
Hot tub and other amenities were praised, though some maintenance issues were mentioned.
Value for Money
8.64
Good value for the location and service provided.
Food and Beverage
9.19
Food was highly praised as divine with a great restaurant experience.
Overall Experience
8.66
A great overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Central Location in Banff

Located in Banff, Mount Royal Hotel offers a convenient stay with a restaurant on-site. Enjoy modern amenities such as free WiFi and a flat-screen TV. Unwind in the sauna and hot tub after a day of exploring Banff Upper Hot Springs just 4 km away.

Comfortable and Well-Equipped Rooms

Relax in air-conditioned rooms equipped with a coffee machine, desk, and seating area. Freshen up in the private bathroom with complimentary toiletries provided. Additional conveniences include a safety deposit box and ironing facilities.

Convenient Services and Activities

Benefit from a 24-hour front desk, luggage and ski storage, as well as dry cleaning services. Engage in various activities like skiing both on-site and in the surrounding areas. Don't forget to visit Lake Minnewanka and Banff Gondola nearby.

Book your stay at Mount Royal Hotel for a memorable experience in Banff!

Important information:

Please note that different policies will apply for group bookings of more than 10 rooms.

Parking is subject to availability due to limited spaces and will incur an additional fee of USD 10 per night for stays from October to May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-08-06
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.8
Based on 880 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
R
Rieko solo_traveller us
6
Pros:

Location

Cons:

The view from our room window, hot tub, TV.

2026-08-23 via Nuitee
M
Michael couple us
10
GREAT LOCATION
Pros:

The location is a 10!

Cons:

My only complaint is the rooms are a LOOOONG walk from the lobby.

2026-08-20 via Nuitee
S
Sabrina couple ch
9
Sehr sauber, schöne Zimmer und perfekte Lage mitten im Zentrum. Ich kann das Hotel nur weiterempfehlen!
2026-08-17 via Nuitee
J
Julie solo_traveller gb
8
Pros:

Staff and location.

Cons:

Felt the bedroom area, lobby area and doors needed modernising and could not get 1 lamp to work.

2026-08-16 via Nuitee
T
Tracey couple ca
10
Pros:

Great location
Nice rooms, very comfortable beds

2026-08-15 via Nuitee
B
Brittany solo_traveller us
10
Pros:

Location, comfy beds

2026-08-10 via Nuitee
L
Laura family_with_children nl
8
Heel leuk en schoon hotel op een toplocatie
Pros:

Het ligt aan de hoofdstraat wat leuk is, maar als je aan de straatkant slaapt is het gehorig. Veel herrie op straat ‘s nachts. Wel leuk dat ze om deze reden oordopjes neerleggen

2026-08-10 via Nuitee
M
Marcel couple nl
7
In the centre of Banff
Pros:

In the centre of Banff

Cons:

Small lounge and bar allready closed at 10.00 PM.

2026-08-09 via Nuitee
R
raquel family_with_children br
10
2026-08-09 via Nuitee
D
Diego couple mx
10
Pros:

This place has a beautiful mountain view and perfect location.

2026-08-08 via Nuitee
L
Len solo_traveller us
8
Great location and wonderful stay overall
Pros:

Location could not be better. Staff were very friendly and helpful. Rooms were spacious and beds were comfortable, and had two adjoining rooms which was convenient for family of 5. Parking was easy.

Cons:

One small working hot tub for entire hotel.

2026-08-05 via Nuitee
H
Hamdi couple ca
10
2026-08-04 via Nuitee
D
David couple ch
6
Pros:

Die absolute Zentralität des Hotels. Das Restaurant Brazen (im Hotel eingebaut) ist für Brunch und Kaffee sehr empfehlenswert.

Cons:

Preis-Leistungsverhältnis. Mitarbeiter an der Rezeption waren nur miteinander am reden. Hotel ist teilweise stark renovierungsbedürftig. Teppich im Zimmer war voller Flecken. 1 Whirlpool war komplett ausser Betrieb. Der funktionierende ist unglaublich alt, abgegebelbt und teils rostig. Möbel und Gartenmöbel auf Dachterrasse stehen teils kaputt herum. Es gäbe noch vieles mehr.

2026-08-03 via Nuitee
A
alisonbM9517PV Couples Glasgow, Scotland
8
Comfortable hotel in the centre of Banff
Pros:

Comfortable hotel in the centre of Banff. Bit tired in places and awkward to find our way around! Loved the complimentary tea and coffee in the morning and the hot tub on the roof, although only one hot tub was in use when we visited. Great location, walkable to loads of restaurants, and staff friendly and welcoming.

2026-08-02 via Tripadvisor
D
Dean Scott couple us
9
2026-07-15 via Nuitee
M
melissad986 Family Trinidad, Trinidad and Tobago
10
Exceptional Location & service
Pros:

We had a wonderful stay at **Mount Royal Hotel** in Banff. The location is unbeatable—right in the heart of downtown—with shopping, restaurants, and cafés literally on your doorstep, making it easy to explore the town on foot.

The staff were always warm, welcoming, and helpful. I especially appreciated the complimentary daily tea service on the second floor, which was a lovely touch. The on-site restaurant is very convenient for breakfast, lunch, or dinner, although it is more mid-priced than budget-friendly.

Our room was spacious and comfortable, and the mountain views were beautiful. We didn't get a chance to use the rooftop hot tub, but it's a fantastic amenity and I'm sure the views from there are spectacular.

A huge bonus is the **free parking**, which is a great perk in downtown Banff. Another convenience is that **Discover Banff Tours** picks guests up directly from the hotel, making it an excellent base for sightseeing. The **Lake Minnewanka Scenic Loop** is only about a **9-minute drive** from the hotel, making it easy to visit one of Banff's most scenic areas.

Overall, I highly recommend Mount Royal Hotel for its outstanding location, friendly staff, convenience, and excellent value. I would happily stay here again.

2026-07-13 via Tripadvisor
K
Kristin couple ca
10
Wonderful! Loved the roof top hot tub, added bonus
Pros:

I told them it was my 40th birthday celebration and they surprised me with a very delicious chocolate from Rocky Mountain House! This sweet touch will stay with me! 💜 the staff also called me at check out because I forgot my dress in the closest. How lovely! And efficient. Location is perfect!😍

Cons:

Zero complaints

2026-07-13 via Nuitee
M
michael couple gb
4
Disappointing
Pros:

Location

Cons:

Room very long distance from entrance. Wifi did nor work in room. Room small and noisy in the morning

2026-07-13 via Nuitee
T
Tara extended_group ie
10
2026-07-13 via Nuitee
C
Cynthia couple ca
10
Excellent stay in heart of Banff
Pros:

Location was excellent. So close to all the Souvenir stores, close to restaurants, near the us transportation, and right in the heart of all the action. I loved this hotel beuase it was in the heart of downtown Banff. I would recommend thsi place to everyone.

Cons:

Nothing, it was perfect. Everything was fantastic.

2026-07-12 via Nuitee