Mount Royal Hotel

Hotels
8.8 (884 reviews)
138 Banff Avenue , Banff , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Noisy air conditioning
Cleanliness issues
Mattresses are worn

Categories

Cleanliness
8.19
Room not cleaned properly as noted in the review.
Service
9.16
Amazing staff that go above and beyond and friendly service mentioned in reviews.
Location
9.2
Perfect location mentioned in multiple reviews, very convenient.
Room Quality
8.65
Room was good size and comfortable but had issues with bedding.
Amenities
8.68
Hot tub and other amenities were praised, though some maintenance issues were mentioned.
Value for Money
8.64
Good value for the location and service provided.
Food and Beverage
9.19
Food was highly praised as divine with a great restaurant experience.
Overall Experience
8.66
A great overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Central Location in Banff

Located in Banff, Mount Royal Hotel offers a convenient stay with a restaurant on-site. Enjoy modern amenities such as free WiFi and a flat-screen TV. Unwind in the sauna and hot tub after a day of exploring Banff Upper Hot Springs just 4 km away.

Comfortable and Well-Equipped Rooms

Relax in air-conditioned rooms equipped with a coffee machine, desk, and seating area. Freshen up in the private bathroom with complimentary toiletries provided. Additional conveniences include a safety deposit box and ironing facilities.

Convenient Services and Activities

Benefit from a 24-hour front desk, luggage and ski storage, as well as dry cleaning services. Engage in various activities like skiing both on-site and in the surrounding areas. Don't forget to visit Lake Minnewanka and Banff Gondola nearby.

Book your stay at Mount Royal Hotel for a memorable experience in Banff!

Important information:

Please note that different policies will apply for group bookings of more than 10 rooms.

Parking is subject to availability due to limited spaces and will incur an additional fee of USD 10 per night for stays from October to May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-08-06
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.8
Based on 884 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
H
Herman Albert • solo_traveller • nl
8
Duur maar prima verblijf in Banff
Pros:

Locatie is super midden in de drukte van het gezellige Banff
Oud maar toch netjes en prima hotel
Makkelijk parkeren meteen achter het hotel

Cons:

Onwijs duur
Geen ontbijt inclusief

2026-09-13 • via Nuitee
R
Roni_Ganey_Tikva • solo_traveller • il
8
2026-09-13 • via Nuitee
D
Do • couple • us
7
2026-09-11 • via Nuitee
J
JORDI • couple • es
8
Al centre de Banff.
Pros:

Molt bona ubicació, just al centre de Banff.

Cons:

La màquina de gel del passadís és molt sorollosa, sobretot quan la gent en fa ús. S'hauria d'ubicar en algun altre lloc.
També estaria bé que advertissin del preu de l'aparcament, ja que ens el van oferir al checkin molt amablement sense parlar de preu i llavors, al checkout ens van dir l'import a pagar.

2026-09-08 • via Nuitee
M
Michelle • couple • ca
8
It was nice and comfortable for my family. Short walk to all the amenities
Pros:

Location

2026-09-08 • via Nuitee
A
Alice • couple • gb
10
The perfect stay in a gorgeous hotel right on the centre!
Pros:

What a lovely hotel and gorgeous little rooms. Staff were excellent and the onsite parking was a brilliant bonus. The location was absolutely perfect.

Cons:

N/A

2026-09-06 • via Nuitee
A
Anne Cha Dgr • solo_traveller • fr
8
Cons:

No breakfast or gym on site and hot tub were under maintenance

2026-09-05 • via Nuitee
E
Enrique • couple • es
8
Pros:

La localización, el parking y el café para llevar gratis
Las habitaciones están muy bien

Cons:

Nos tocó en la parte vieja y la noche del sábado el ruido de un pub / discoteca con música hardcord era insoportable… la recepcionista de noche entendió la situación y nos buscó otra habitación aunq eso fue a la 1 de la mñn… además el hotel nos compensó con desayuno gratis…

2026-09-05 • via Nuitee
K
KONSTANTINOS • couple • gr
8
2026-09-02 • via Nuitee
L
lea • couple • il
6
Pros:

המיקום של המלון מעולה, ברחוב הראשי של באנפ.

Cons:

קיבלנו חדר באגף ה heritage והיינו צריכים ללכת הרבה מאד במסדרונות כדי להגיע לחדר שלנו. בדרך היו גם חמש מדרגות. בחדר הציוד ישן והתאורה לא פעלה ללא המזגן. כשניסינו לתפעל את שקע המזגן הוא יצא מהמקום, מסוכן! בתיאור של המלון נכתב שיש ג׳קוזי ואחרי נהיגה של חמש שעות התאים לנו מאד להרגע שם, אבל כשהגענו התברר שהוא בשיפוצים…מאכזב מאד

2026-09-01 • via Nuitee
D
Deane • couple • gb
6
2026-08-31 • via Nuitee
D
Dolaana • solo_traveller • ch
6
2026-08-30 • via Nuitee
R
Rieko • solo_traveller • us
6
Pros:

Location

Cons:

The view from our room window, hot tub, TV.

2026-08-23 • via Nuitee
M
Michael • couple • us
10
GREAT LOCATION
Pros:

The location is a 10!

Cons:

My only complaint is the rooms are a LOOOONG walk from the lobby.

2026-08-20 • via Nuitee
S
Sabrina • couple • ch
9
Sehr sauber, schöne Zimmer und perfekte Lage mitten im Zentrum. Ich kann das Hotel nur weiterempfehlen!
2026-08-17 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Staff and location.

Cons:

Felt the bedroom area, lobby area and doors needed modernising and could not get 1 lamp to work.

2026-08-16 • via Nuitee
T
Tracey • couple • ca
10
Pros:

Great location
Nice rooms, very comfortable beds

2026-08-15 • via Nuitee
B
Brittany • solo_traveller • us
10
Pros:

Location, comfy beds

2026-08-10 • via Nuitee
L
Laura • family_with_children • nl
8
Heel leuk en schoon hotel op een toplocatie
Pros:

Het ligt aan de hoofdstraat wat leuk is, maar als je aan de straatkant slaapt is het gehorig. Veel herrie op straat ‘s nachts. Wel leuk dat ze om deze reden oordopjes neerleggen

2026-08-10 • via Nuitee
M
Marcel • couple • nl
7
In the centre of Banff
Pros:

In the centre of Banff

Cons:

Small lounge and bar allready closed at 10.00 PM.

2026-08-09 • via Nuitee