Wingate by Wyndham Charlotte Concord Mills/Speedway

Hotels
•
Wingate by Wyndham
8.3 (1312 reviews)
7841 Gateway Lane North West , Concord , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near amphitheater, venues and restaurants
Very clean property and rooms (many mentions)
Friendly, helpful and attentive staff/front desk
Comfortable beds and spacious rooms
Good hot breakfast for many guests (waffles mentioned)
Convenient for events (speedway, amphitheater)
Easy check-in and strong customer service moments
Quiet/no smells reported by several guests
Cons:
Ice machines out of order on multiple floors / other maintenance issues
Breakfast items not consistently refilled or inconsistent breakfast quality
Extra or incorrect charges and slow refunds; hotel store seen as overpriced
Occasional room problems: damp/wet rooms, dim lighting, noisy A/C, need to relocate
No shuttle to amphitheater (mentioned by guests)
Intermittent pest sighting reported (one beetle incident)
Parking concerns mentioned by at least one guest

Categories

Cleanliness
8
Multiple guests repeatedly praised how clean the property and rooms smelled and looked; a few isolated issues mentioned (a beetle in a bathroom, a room relocation after cleaning/TV issue, and one damp/wet room) lowered the score slightly.
Service
9.5
Consistently strong positive mentions: friendly, helpful and attentive front desk and counter staff, quick check-in assistance and staff who resolved issues; several reviewers specifically praised individual employees and overall customer service.
Location
9.5
Frequently noted as an ideal/convenient location (close to Truliant Amphitheater, restaurants, Charlotte motor speedway and other venues); many reviewers highlighted walkability to nearby dining and event locations.
Room Quality
7.8
Rooms were described as larger than expected with comfortable beds and no smells for many guests, but several negatives were reported: dim lighting, noisy A/C, low water pressure, occasional dampness and at least one instance of needing to relocate rooms.
Amenities
7.5
Breakfast was praised by some but inconsistent (items not refilled for some guests); recurring maintenance/amenity issues reported (ice machines out on multiple floors, no shuttle to amphitheater, slow/limited TV channels); on-site store viewed as overpriced by some.
Value for Money
7
Mixed signals: decent overall for many, but multiple guests reported extra/incorrect charges, delayed refunds and high prices in the hotel store, which negatively impacted perceived value.
Food and Beverage
8
Several guests enjoyed a hot, tasty breakfast (waffles called out); however other guests reported items not being refilled or an overall poor breakfast experience in some instances.
Overall Experience
9.1
Overall sentiment is positive with many strong endorsements ('would definitely stay again', 'recommend', 'amazing') praising cleanliness, staff and location, offset by intermittent operational and value-related issues for a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location and Modern Comforts

Located just off Interstate 85 and a short drive from popular attractions, Wingate by Wyndham Concord Mills offers a comfortable stay with amenities like free WiFi and a daily hot breakfast. Each room is equipped with a flat-screen TV, microwave, and refrigerator, while suites feature a separate seating area.

Relaxation and Productivity

Guests can unwind by the outdoor pool or stay active in the fitness centre. The business centre caters to those with work commitments, ensuring a balanced stay for all visitors.

Nearby Attractions

Explore the area with ease as the hotel is close to Charlotte Motor Speedway, Sea Life Aquarium, and Concord Mills Outlet Mall. PNC Music Pavilion is also just a short drive away, offering entertainment options for guests.

Ready to experience comfort and convenience at Wingate by Wyndham Concord Mills? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1312 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 7.8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9.1
W
William • couple • us
10
2026-10-31 • via Nuitee
T
Tina • solo_traveller • us
7
Pros:

Location/convenience

Cons:

I had to relocate to another room (after unpacking & Lysoling the room) because the internet source for the television was not connecting.

2026-10-27 • via Nuitee
V
Victor • solo_traveller • us
10
2026-10-26 • via Nuitee
C
CHIALI • family_with_children • us
9
2026-10-26 • via Nuitee
G
Gregory • couple • us
10
Great overall. Very clean and staff was very friendly. Would definitely stay here again.
Pros:

Location was great! Very clean. Staff was very attentive

Cons:

Food items were not refilled for breakfast.
The prices in the “store” are ridiculously expensive for what you are selling.

2026-10-25 • via Nuitee
B
Brandon • couple • us
10
I’d recommend this place to everyone! Employees very friendly and informational.
Pros:

Very clean and close to the venue I was visiting

2026-10-18 • via Nuitee
Y
Yehizkiyahu Amihay • solo_traveller • il
9
Pros:

פרי מהקבלה 10

Cons:

מנורה בחלון החדר מבחוץ מזעזעת

2026-10-17 • via Nuitee
R
Renee • couple • us
1
2026-10-16 • via Nuitee
K
Kathryn • family_with_children • us
8
2026-10-15 • via Nuitee
C
Carl • family_with_children • gb
10
Pros:

Counter staff at all times of the day were helpful, breakfast was good, ideal location for Charlotte motor speedway and Z Max raceway, you can walk to the steak house in 5 mins,
Other Wyndham hotels could learn from this hotel.

Cons:

Cleaners do not speak English, however the front desk staff did warn us and said to just speak to them and they deal with the issue, the lightning in the room was a bit dim

2026-10-15 • via Nuitee
A
Anthony • couple • us
10
2026-10-11 • via Nuitee
K
Kennedy • solo_traveller • us
10
Pros:

Great location

2026-10-09 • via Nuitee
K
Kathy • solo_traveller • us
10
Pros:

The bed were very comfortable. The breakfast was hot and delicious.

Cons:

NA

2026-10-07 • via Nuitee
G
gracyn • couple • us
10
Amazing!! Friendly, helpful staff, awesome amenities, clean property, comfy bed.
Pros:

The lady who checked us in, Louise I think, was SOOOO nice and told us everything we needed to know!!! Awesome stay.

Cons:

So the only thing that was “negative” was that there was a beetle in the bathroom this morning. But like that’s not really the hotels fault because everything else was clean and I know bugs just get in EVERYWHERE. I just wanted to let yall know in case you have a pest control guy in case you’ve had other people mention it. Don’t worry though please, I’m not mad at all and it was a great stay.

2026-09-19 • via Nuitee
W
Ward • couple • us
10
2026-09-17 • via Nuitee
M
Michael • couple • us
9
2026-09-15 • via Nuitee
R
Ramos • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Mollie • couple • us
10
Kind Staff and Clean, Large Rooms
Pros:

The staff were very friendly. The room was so much larger than I expected. It was clean, no smells. The bed was super comfy!

Cons:

Water pressure wasn’t great. No shuttle to amphitheater.

2026-09-14 • via Nuitee
A
Art • couple • us
10
2026-09-14 • via Nuitee
F
florence • couple • us
10
Awesome
Pros:

Customer service
Cleanliness of the rooms

2026-09-13 • via Nuitee