Home Hotel Aurora

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Strawberry
8.3 (2872 reviews)
Sjøgt. 19 - 21 , Tromsø , no

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Room size
Cleaning issues
Broken amenities

Categories

Cleanliness
7.63
There were mentions of broken items and insufficient cleaning.
Service
9.1
Staff were reported as friendly and accommodating.
Location
9.14
Central location with good accessibility.
Room Quality
7.09
Rooms were noted as small with broken items.
Amenities
8.12
Amenities were good, but there were complaints about the jacuzzi.
Value for Money
8.08
Value perception was mixed due to price versus room quality.
Food and Beverage
8.63
Food received positive mentions, especially breakfast.
Overall Experience
8.6
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:39

Property Description

Stunning Views of Tromsø Harbour
Experience breathtaking views of Tromsø harbour from our hotel located on Sjøgata pedestrian street. Just 250 metres from the Hurtigruten Cruise Ship Terminal, Clarion Collection Hotel Aurora offers a memorable stay in central Tromsø.

Cozy Rooms and Complimentary Meals
Relax in our comfortable rooms equipped with a flat-screen cable TV and work desk. Enjoy complimentary afternoon coffee with waffles and a light evening buffet during your stay.

Leisure Facilities and Nearby Attractions
Stay active at our gym, unwind in the outdoor hot tub, and keep an eye out for the Northern Lights during winter nights. Explore the Polar Museum located 500 metres away or take a short 10-minute walk to visit the Polaria Aquarium.

Book your stay at Clarion Collection Hotel Aurora for an unforgettable experience in Tromsø.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 5 years old and over stay for NOK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2872 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
S
Stanley • solo_traveller • ca
9
2026-06-12 • via Nuitee
C
Catherine • solo_traveller • fr
10
2026-06-11 • via Nuitee
A
Achara • extended_group • th
10
2026-06-10 • via Nuitee
H
Helene • solo_traveller • de
8
Hotel mit guter Lage.
Pros:

Die Lage mit Aussicht auf den Hafen. Sehr gutes Frühstück. Freundliches Personal. Parkplatz direkt vor der Tür.

Cons:

Zum Teil abgewohnte Teppiche im Treppenhaus, dadurch unangenehmer Geruch.

2026-06-10 • via Nuitee
H
Horst • couple • us
8
2026-06-08 • via Nuitee
B
Birtsu • solo_traveller • fi
10
Pros:

Hinta/laatu todella hyvä. Yöpymisen hintaan sisältyi aamupalan lisäksi päiväkahvi ja illalla ruokailu buffetpöydästä. Ruoka oli hyvää "kotiruokaa" ja vatsa tuli täyteen. Hotellin sijainti on mitä parhain aivan keskustassa lähellä kävelykatua.
Koko henkilökunta oli erittäin ystävällistä ja hymyileväistä.

2026-06-08 • via Nuitee
A
Annemarie • couple • ch
8
2026-06-07 • via Nuitee
A
Annemarie • couple • ch
6
2026-06-07 • via Nuitee
B
Bernard • couple • fr
9
Hôtel à recommander.
Pros:

Nous avons apprécié: l'accueil, le confort de la chambre, les petits déjeuners copieux et le diner du soir en self.

Cons:

RAS

2026-06-05 • via Nuitee
P
Pauline • solo_traveller • at
8
Pros:

Sehr freundliches und bemühtes Personal. Preis Leistung war voll in Ordnung. Die Lage ist super! Es war alles sauber.

Cons:

Ich hätte mir beim Frühstück eine größere Obstauswahl noch gewünscht.

2026-06-05 • via Nuitee
J
Johanna • solo_traveller • de
7
Pros:

Sehr gutes Frühstück

2026-06-03 • via Nuitee
K
Kári • solo_traveller • fo
9
Super godt
Pros:

Alt godt

Cons:

Ikke noget

2026-06-01 • via Nuitee
D
Dirk • solo_traveller • be
6
2026-06-01 • via Nuitee
C
Christin • family_with_children • de
9
2026-05-29 • via Nuitee
R
René • couple • nl
7
Fijn hotel met een paar verbeterpunten
Pros:

Mooie ligging, schone kamers.

Cons:

Voorzijde is rumoerig door bussen, te weinig tafels in het restaurant voor het ontbijt.

2026-05-28 • via Nuitee
S
Sofia385 • solo_traveller • hr
10
I was very happy there.
Pros:

The food was very tasty. The staff was very friendly and helpful.

2026-05-27 • via Nuitee
M
Maria • solo_traveller • se
8
Trivsam stad, dyrt att parkera
Pros:

Läget nära hamnen. Sköna sängar och attt middag ingick.

Cons:

Det framgick inte vid bokningen att parkering skulle förbokas. Oerhört dyrt med parkering i Tromsø, 400-500 Nkr per dygn.

2026-05-26 • via Nuitee
S
Stepan • family_with_children • ch
10
Excellent
Pros:

Breakfast and dinner included

2026-05-26 • via Nuitee
J
Jenny Margrete • couple • no
7
flott opphold i en koselig by
Pros:

Frokosten var helt ok. pga delvis streik, var det mangel på personalet. Om frokosten er mer rikholdig til vanlig, vet vi ikke. Middagen som var inkl måtte avlyses pga streiken. beliggenheten var helt super, bare noen steg så var vi i gågaten

Cons:

Har ingenting å klage på

2026-05-25 • via Nuitee
L
lotta • couple • no
6
Pros:

Området.

Cons:

Dåligt städat rum

2026-05-25 • via Nuitee