Home Hotel Aurora

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Strawberry
8.3 (2849 reviews)
Sjøgt. 19 - 21 , Tromsø , no

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Room size
Cleaning issues
Broken amenities

Categories

Cleanliness
7.63
There were mentions of broken items and insufficient cleaning.
Service
9.1
Staff were reported as friendly and accommodating.
Location
9.14
Central location with good accessibility.
Room Quality
7.09
Rooms were noted as small with broken items.
Amenities
8.12
Amenities were good, but there were complaints about the jacuzzi.
Value for Money
8.08
Value perception was mixed due to price versus room quality.
Food and Beverage
8.63
Food received positive mentions, especially breakfast.
Overall Experience
8.6
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:39

Property Description

Stunning Views of Tromsø Harbour
Experience breathtaking views of Tromsø harbour from our hotel located on Sjøgata pedestrian street. Just 250 metres from the Hurtigruten Cruise Ship Terminal, Clarion Collection Hotel Aurora offers a memorable stay in central Tromsø.

Cozy Rooms and Complimentary Meals
Relax in our comfortable rooms equipped with a flat-screen cable TV and work desk. Enjoy complimentary afternoon coffee with waffles and a light evening buffet during your stay.

Leisure Facilities and Nearby Attractions
Stay active at our gym, unwind in the outdoor hot tub, and keep an eye out for the Northern Lights during winter nights. Explore the Polar Museum located 500 metres away or take a short 10-minute walk to visit the Polaria Aquarium.

Book your stay at Clarion Collection Hotel Aurora for an unforgettable experience in Tromsø.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 5 years old and over stay for NOK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2849 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
L
Lainio • solo_traveller • se
7
2026-05-21 • via Nuitee
E
Ewa • couple • gb
6
Comfortable rooms in a good location but dobt eat there!
Pros:

Location, bed, shower, heated floor in the bathroom

Cons:

Food. Poor quality and not much choice

2026-05-20 • via Nuitee
M
Margot • solo_traveller • de
10
Einfach nur perfekt!
Pros:

Alles

Cons:

Nichts

2026-05-19 • via Nuitee
L
laronde • solo_traveller • fr
8
Pros:

Au centre de la ville

Cons:

Parking tres cher surtout quand on doit repayer un autre parking pour la fete nationale

2026-05-18 • via Nuitee
I
Ivona • solo_traveller • de
8
Pros:

Standort und die kleine Sauna

2026-05-16 • via Nuitee
7
71BODIES • couple • no
9
Hotel Aurora is the place to stay when visiting Tromso- great location and pets are welcomed. 🐾
Pros:

We had a wonderful stay in Tromso's Hotel Aurora with our two small dogs. The location and weather were a plus.

Cons:

On line, the roof top jacuzzi was available, but during our stay it was broken.

2026-05-16 • via Nuitee
S
Susanne • solo_traveller • de
8
Pros:

Lage mitten in der City
gutes Preis Leistungs Verhältnis

Cons:

etwas in die Jahre gekommen

2026-05-16 • via Nuitee
E
Elisabeth • couple • no
7
2026-05-15 • via Nuitee
J
julie • couple • us
10
Felt like home, definitely recommend.
Pros:

Location was amazing, everyone that worked there was so nice and welcoming. We had a question on a tour, they called the company and straightened it out- great service! Not to mention breakfast, fika and dinner- outstanding!! And the food was delicious!! What a nice perk.

Cons:

Our room didn’t have dressers.. we were there 8 days so it would have been nice but we made it work. Also the 2 beds pushed together were odd because it was also two narrow blankets.. but again- the good definitely outweighs those minor things.

2026-05-14 • via Nuitee
W
Wales • solo_traveller • no
7
2026-05-14 • via Nuitee
K
Katja • couple • dk
8
Levede op til forventningerne
Pros:

Venlig betjening

Cons:

Alt OK

2026-05-13 • via Nuitee
K
Kjetil • solo_traveller • no
7
2026-05-12 • via Nuitee
L
Leena • solo_traveller • fi
2
Disappointing, never again to this hotel.
Cons:

Sauna was not warm and it is located in a corner of a small gym room with windows to the gym. Hotel is promising in their web pages also vegetarian and vegan options for the dinner, but these were not available. Not even from request. Level of dinner is low in general. Breakfast standard is lower that average, not many fresh things available.

2026-05-11 • via Nuitee
M
Michał • couple • pl
10
2026-05-11 • via Nuitee
J
Johan Odd • solo_traveller • no
8
2026-05-10 • via Nuitee
A
Ariane • couple • no
10
Super Preis-Leistungs-Verhältnis.
Pros:

Das Ambiente des Hotels.

Cons:

Die Fenster des Hotelzimmers waren ziemlich schmutzig ( Vogelkot), was sicherlich der Umtriebigkeit der Möwen während der Paarungszeit zugeschrieben werden konnte.

2026-05-10 • via Nuitee
R
Rudolf • solo_traveller • no
10
2026-05-08 • via Nuitee
J
Jarle • solo_traveller • no
3
Ikke verdt pengene i det hele tatt
Pros:

Beliggenheten

Cons:

Bobblebade var ute av drift på 2 mnd. Frokosten var elendig! Tilbude for glutenalergikere var tilnermet ikke tilstede. Eggene som var stekte var som plastikk å eggene som var kokte var rå. Romme var slitt, skittent, stikkkontakter som ikke vriket. Dårlig trykk i dusjen. Ikke nattbord. Ikke lading til tlf i nærheten av senga. En dag parkering skulle dem ha 2800kr for.

2026-05-07 • via Nuitee
O
Oddvar • couple • no
6
2026-05-06 • via Nuitee
B
BVK • solo_traveller • in
8
Nice place to stay and your Tromso
Pros:

Nice location, friendly staff, availability of coffee and tea 24 hours without charge in the reception.

Cons:

The dinner was not available due to a strike. In the day it was available, it was not so good.

2026-05-06 • via Nuitee