Home Hotel Aurora

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Strawberry
8.3 (2930 reviews)
Sjøgt. 19 - 21 , Tromsø , no
+47 77 78 11 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Room size
Cleaning issues
Broken amenities

Categories

Cleanliness
7.63
There were mentions of broken items and insufficient cleaning.
Service
9.1
Staff were reported as friendly and accommodating.
Location
9.14
Central location with good accessibility.
Room Quality
7.09
Rooms were noted as small with broken items.
Amenities
8.12
Amenities were good, but there were complaints about the jacuzzi.
Value for Money
8.08
Value perception was mixed due to price versus room quality.
Food and Beverage
8.63
Food received positive mentions, especially breakfast.
Overall Experience
8.6
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:39

Property Description

Stunning Views of Tromsø Harbour
Experience breathtaking views of Tromsø harbour from our hotel located on Sjøgata pedestrian street. Just 250 metres from the Hurtigruten Cruise Ship Terminal, Clarion Collection Hotel Aurora offers a memorable stay in central Tromsø.

Cozy Rooms and Complimentary Meals
Relax in our comfortable rooms equipped with a flat-screen cable TV and work desk. Enjoy complimentary afternoon coffee with waffles and a light evening buffet during your stay.

Leisure Facilities and Nearby Attractions
Stay active at our gym, unwind in the outdoor hot tub, and keep an eye out for the Northern Lights during winter nights. Explore the Polar Museum located 500 metres away or take a short 10-minute walk to visit the Polaria Aquarium.

Book your stay at Clarion Collection Hotel Aurora for an unforgettable experience in Tromsø.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 5 years old and over stay for NOK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2930 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
R
Riccardo • couple • ee
7
good value for money and good food
Pros:

location, good valie for money and friendly staff

Cons:

old structure with worn out floors and poor facilities (small rooms with no fridge)

2026-07-24 • via Nuitee
C
Christian • family_with_children • ch
8
2026-07-24 • via Nuitee
F
Ferreira Nuno • solo_traveller • pt
8
Meilleures gérer les gaspillages
Pros:

La formule demi-pension, l'emplacement de l'hôtel et du sauna.

Cons:

Gaspiage des ressources come, linges à description pour le sauna et fitness aussi le gaspillage de nourriture des plusieurs clients.
Je propose que une numero limitée de linges doive être attribué pour la pratique du sauna ou fitness aussi, une sensibilisation par rapport au gaspillage de nourriture avec une ou deux images en affixe sur le local du buffet.

2026-07-24 • via Nuitee
A
Anita • solo_traveller • no
10
Pros:

Alt

Cons:

Vet ikke

2026-07-24 • via Nuitee
A
Anita • solo_traveller • de
7
Hotel direkt an der Hafenpromenade
Pros:

Lage am Hafen, Parkplatz vor Ort

Cons:

Das Hotel ist sehr in die Jahre gekommen, Abendessen im Nachbarhotel war nicht lecker

2026-07-23 • via Nuitee
E
Emmi • couple • fi
10
2026-07-23 • via Nuitee
D
Diana • couple • lt
10
2026-07-22 • via Nuitee
T
tsu yu • solo_traveller • tw
8
2026-07-22 • via Nuitee
T
Tore • solo_traveller • no
9
2026-07-22 • via Nuitee
D
Diana • couple • lt
10
It was great!
Pros:

Everything - dinner on the house, coffee break, great breakfast, also staff is very friendly and welcoming. Free sauna with a great view! It was a great stay. <3

Cons:

All good

2026-07-22 • via Nuitee
T
terje • solo_traveller • no
5
2026-07-21 • via Nuitee
D
Denis • couple • fr
9
Pros:

Une très bonne solution pour séjourner à Tromso, l'hôtel idéalement placé dans le centre de ville, chambre propre, calme, avec tout le confort. Le prix inclus la formule de demi-pension, donc au final le prix est très compétitif. Le buffet du diner et du petit déjeuner était largement au dessus de nos attentes !

2026-07-20 • via Nuitee
V
Vanessa 1987 • couple • it
6
2026-07-20 • via Nuitee
J
Jouni • couple • fi
10
Pros:

Sijainti, siisteys, ruoka, parkkipaikka

2026-07-20 • via Nuitee
S
Serena • extended_group • it
8
Buona Soluzione per una notte.
Pros:

Buona la posizione.
Camera pulita e accessoriata di tutto.
Personale cortese e disponibile.
WIFI buono.
Ristorante non provato..abbiamo preferito uscire a goderci la città.

2026-07-20 • via Nuitee
O
Olaf • solo_traveller • de
10
Hotel ist empfehlenswert
Pros:

Sehr schönes Hotel mit Halbpension zu einem fairen Preis. Gutes und reichhaltiges Essen. Personal sehr freundlich und hilfsbereit. Zimmer in sehr gutem Zustand. In bester Lage ( direkt am Hafen)

Cons:

Die hohen Parkplatz Gebühren vorm Hotel

2026-07-19 • via Nuitee
C
Christian • couple • at
7
enttäuschend
Pros:

ansprechendes Design, zum Teil hochwertige Materialien, Lage

Cons:

keine(!) Ablage für Gewand oder so!
so wenig Platz, daß man nicht mal zwei Koffer offen irgendwie hinlegen konnte, um wenigstend aus dem Koffern zu leben. Eine Frage bei der Rezeption ergab die Antwort, daß alle Zimmer so sind und daß das in Norwegen üblich ist. (was definitiv nicht wahr ist).
Kein Kräutertee zum Frühstück, auch nicht auf Anfrage (was macht jemand, der auf seinen Magen aufpassen muß)
Es gab genau 2 Parkplätze mit E-Lademöglichkeit, die man - sofern man sie nicht gebucht hat - nicht einmal tagsüber für ein halbe Stunde zum Laden nutzen durfte, obwohl diese fast immer leer standen.

2026-07-19 • via Nuitee
P
Patrick • solo_traveller • be
9
2026-07-18 • via Nuitee
J
Jemina • couple • fi
8
Pros:

Oli mukavaa että pääsimme saunaan. Illallinen ja aamiainen olivat todella hyvät. Samoin sijainti. Huoneen kunto ja siisteys ei olleet parhaat mahdolliset. Lisäksi kun huoneen hintaan lisää parkkihallin maksun, niin siitä tulee melko kallis yöpyminen.

Cons:

Huoneen kunto ja siisteys ei olleet parhaat mahdolliset. Lisäksi kun huoneen hintaan lisää parkkihallin maksun, niin siitä tulee melko kallis yöpyminen.

2026-07-18 • via Nuitee
L
Larsson • couple • se
8
2026-07-18 • via Nuitee