Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good amenities
Cons:
Musty smells
Noise from neighbors
Parking difficulties

Categories

Cleanliness
8.2
Generally clean rooms, although some mentioned musty odors and crinkled sheets.
Service
9.2
Staff were noted to be friendly, accommodating and provided excellent service.
Location
8.7
Good location near the city, though some reviews mentioned it being farther than expected.
Room Quality
8.2
Rooms were described as clean and comfortable, but some had issues with smells and noise.
Amenities
8.7
Facilities including the pool and restaurant were highly rated by guests.
Value for Money
8.7
Good balance between cost and quality, with generous portions at meals.
Food and Beverage
9.2
Breakfast received multiple positive mentions regarding variety and quality.
Overall Experience
8.7
Overall positive experience with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation and Convenient Location
Located just minutes away from Christchurch Casino, Te Pae Convention Centre, and Hagley Park, Pavilions Hotel offers a prime location for both leisure and business travelers.

Fantastic Amenities for a Relaxing Stay
Guests can unwind in the outdoor heated swimming pool, spa pool, or well-equipped fitness centre. The on-site restaurant serves a delicious à la carte menu and room service is available 24/7.

Personalized Service and Memorable Experience
With a variety of room types to cater to every need, including newly renovated rooms and cottages with full amenities, Pavilions Hotel ensures a comfortable stay for all guests. Enjoy the 24-hour front desk, free Wi-Fi, and exceptional service from our friendly staff. Book now for an unforgettable experience.

Important information:

There is a 1.5% surcharge when paying with credit card.

Please note that the swimming pool is not heated from April until October.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2567 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
P
Piyakiet • couple • nz
9
2026-07-25 • via Nuitee
W
Wendy • couple • nz
7
I would have liked them to have read in the notes that I would be needing a ground floor room.
Pros:

The location was good, The breakfast was nice.

Cons:

The bathroom was way to small you had to bend up just to sit on the toilet, and you couldn't move much in there.

2026-07-24 • via Nuitee
J
Julie • couple • nz
9
2026-07-24 • via Nuitee
S
Susan • couple • nz
9
Perfect for an overnight stay with breakfast included!
Pros:

Comfortable warm studio room, had a very sound sleep. Generous breakfast choices, all included in the very reasonable nightly rate. Nice on site restaurant also.

2026-07-23 • via Nuitee
J
jeremy • solo_traveller • gb
7
2026-07-23 • via Nuitee
A
Alison • solo_traveller • nz
8
2026-07-23 • via Nuitee
L
Leanne • solo_traveller • au
10
Pros:

Walking distance from TranzAlpine Train, great views, clean, warm and comfortable room.

2026-07-23 • via Nuitee
J
Janey • solo_traveller • nz
9
Pros:

Very clean, great service, comfortable, warm beds, close to town.

2026-07-22 • via Nuitee
F
Fernandez • couple • nz
10
2026-07-22 • via Nuitee
T
Tania • couple • nz
10
2026-07-22 • via Nuitee
B
Bruce • solo_traveller • nz
9
Pros:

Breakfast was excellent.
Location was good

2026-07-21 • via Nuitee
M
Mabel • couple • nz
10
Great place will return to this place again. Room 7
Pros:

Views and bed comfy

2026-07-20 • via Nuitee
P
paul • couple • nz
10
2026-07-20 • via Nuitee
P
Pauline • couple • nz
8
Pros:

Good location

2026-07-20 • via Nuitee
S
SESPB • couple • au
7
Good value hotel accommodation with a full breakfast buffet included.
Pros:

The breakfast buffet, the comfortable beds and pillows.

Cons:

Not enough car parking, car parks are very small, hotel is quite noisy especially when guests are using the hot tub late at night, a lot of very bright light from the outside pool area comes into the room even with the blinds drawn. The water pressure in the shower and bathroom sink is very low.

2026-07-20 • via Nuitee
A
Ashok Raj • family_with_children • au
10
Pros:

Very cleaned also very welcoming

2026-07-19 • via Nuitee
A
Amy • couple • nz
10
Another Exceptional stay
Pros:

We came to celebrate our wedding anniversary and was treated to a free upgrade

Cons:

Nothing

2026-07-19 • via Nuitee
R
Robert • solo_traveller • nz
6
2026-07-18 • via Nuitee
G
George • solo_traveller • nz
8
Pros:

Booked room for one night. Room was large, with plenty of room. Bathroom had all the amenities. Bed was firm and comfortable. Had an excellent dinner in the restaurant (be aware it is high price). Breakfast was included with our package, and it was lovely. Lots of choices, cold or hot.

2026-07-18 • via Nuitee
K
Kirsty • solo_traveller • nz
8
Pros:

Excellent staff and breakfast amazing 👌 Value for money 10/10.

Cons:

Big gap under door.

2026-07-18 • via Nuitee