Novotel Lyon Gerland

Hotels
•
Novotel
7.7 (3917 reviews)
70 Avenue Leclerc , Lyon , FR
+33 4 72 71 11 11

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent location (near Halle Tony Garnier, ENS, Gerland)
Friendly, helpful and attentive staff
Comfortable beds/literie noted by several guests
On-site restaurant and bar; pool and poolbar available
Parking availability appreciated by many
Some guests report an excellent breakfast
Cons:
Rooms often described as small, outdated or badly designed
Pool is too small for capacity and sometimes unclean/strong chlorine smell
Garage/parking entry is complicated, tight and frustrating for some
Inconsistent breakfast quality (some report poor choice)
Perceived poor value for money and higher-than-expected tariffs
Occasional cleanliness issues: odors, stained furniture, slippery floors

Categories

Cleanliness
6.5
Multiple comments mention pool cleanliness problems, odors from sinks, a stained armchair and some general wear; cleanliness is inconsistent across areas.
Service
9
Staff repeatedly described as pleasant, helpful and 'accueil au top'; a few notes that staff seemed overworked but overall service is a clear strength.
Location
9.5
Consistently praised for proximity to Halle Tony Garnier, ENS and Gerland; location is repeatedly described as ideal or very convenient.
Room Quality
6.8
Frequent remarks about small, outdated or badly designed rooms, awkward bathtubs, worn fittings and mixed comments on bed comfort.
Amenities
7
On-site restaurant/bar and pool/poolbar are positive, but guests report a too-small, heavily chlorinated pool and a complicated garage experience.
Value for Money
6
Several reviewers call out a poor quality/price ratio, high tariffs and unexpected local taxes; value is a notable negative.
Food and Beverage
7.8
Breakfast opinions are mixed — some describe it as poor and limited, others as excellent; restaurant/bar availability is a plus.
Overall Experience
9
Generally acceptable to good for short stays: strong location and service and available amenities lead to a positive overall impression despite room/cleanliness/value drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation

The Novotel Lyon Gerland Musée des Confluences offers modern and stylish guestrooms with a range of amenities including a safe, minibar, and flat-screen TV. Suites go a step further with a Nespresso coffee machine and a complimentary bottle of water.

Dining Experience

Indulge in a delicious buffet breakfast at the Novotel Café and savor French cuisine at the hotel restaurant while enjoying views of the pool and garden.

Convenient Location

Situated near major attractions like the Musée des Confluences and Halle Tony Garnier concert venue, with easy access to public transport, this hotel is the perfect choice for your stay in Lyon.

Book now to experience a blend of luxury, convenience, and excellent service at Novotel Lyon Gerland Musée des Confluences.

Important information:

Please note that the maximum height in the car park is 6.2 feet.

Please state the number of children staying in the room and their ages at the time of booking. This can be written in the special request box.

Please note that the half-board rate does not include children's dinner.

Please note that children under 12 years old benefit from the reduced rate of EUR 5.90 for breakfast.

Please note that the seasonal swimming pool is closed from Saturday, 10 September 2023 until Monday, 20 May 2024, inclusive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

7.7
Based on 3917 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.8
Amenities: 7
Value for Money: 6
Food and Beverage: 7.8
Overall Experience: 9
S
Serei Param • extended_group • fr
9
2026-10-31 • via Nuitee
D
Delphine • family_with_children • pt
7
2026-10-31 • via Nuitee
M
Martin • family_with_children • de
8
2026-10-31 • via Nuitee
S
Simone • family_with_children • gb
5
The hotel needs an update. It was passable for a short stay.
Pros:

The staff at the receoption and at the bar were pleasant and helpful.. Having a bath tub to soak in at the end of the day is a bonus for me

Cons:

We spent one night at the Novotel which was more than enough! The reception is shabby and in need of a total renovation. The room was small and badly designed, but had the necessities for a short stay.

Breakfast was poor. There was limited choice and the surroundings were dismal.

2026-10-30 • via Nuitee
A
Anna- Maria • family_with_children • de
7
2026-10-30 • via Nuitee
M
Manon • extended_group • fr
9
Bien
Pros:

La proximité, et lit confortable

Cons:

Malheureusement à notre arriver nous étions pas prévenu de la taxe de séjour par personne…

2026-10-29 • via Nuitee
A
Ahmed • family_with_children • nl
10
Pros:

Prima

2026-10-29 • via Nuitee
V
Virginie • couple • fr
10
Incontournable
Pros:

Accueil au top
Super petit déjeuner

2026-10-28 • via Nuitee
A
Alice • family_with_children • fr
6
2026-10-28 • via Nuitee
P
Paulina • family_with_children • de
6
Pros:

Lage

Cons:

Relativ Alt und ungepflegt

2026-10-27 • via Nuitee
R
Romeo • family_with_children • fr
9
Pros:

L'emplacement, la gentillesse du personnel, le petit déjeuner.

Cons:

La propreté de la piscine, le tarif qui a grandement augmenté en 2 ans.

2026-10-27 • via Nuitee
I
Isa • solo_traveller • fr
8
2026-10-27 • via Nuitee
A
Audrey • family_with_children • fr
10
2026-10-27 • via Nuitee
M
María Michelle • family_with_children • pe
9
Recomendaria este hotel a mis conocidos.
2026-10-26 • via Nuitee
A
angelica • solo_traveller • gb
10
2026-10-26 • via Nuitee
F
Frédéric • solo_traveller • fr
7
2026-10-26 • via Nuitee
J
Joshua • couple • fr
10
Pros:

Proximité avec la Halle Tony Granier

2026-10-25 • via Nuitee
C
cosmin • extended_group • fr
7
2026-10-25 • via Nuitee
C
Claude • couple • be
8
2026-10-22 • via Nuitee
C
cabrieres • family_with_children • fr
10
2026-10-22 • via Nuitee