Novotel Lyon Gerland Musée des Confluences

Hotels
•
Novotel
7.6 (3549 reviews)
70 Avenue Leclerc , Lyon , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Cleanliness issues
High cost for some services

Categories

Cleanliness
6.64
Several mentions of cleanliness issues, such as stains on the sink and chair.
Service
8.31
Positive remarks about the staff being friendly and helpful.
Location
8.16
Good location for accessing public transport, but some noted it was far from attractions.
Room Quality
7.1
Mixed reviews, with mentions of narrow rooms and uncomfortable bedding.
Amenities
7.63
Good amenities like free parking, but some were not functional.
Value for Money
7.59
Several comments about the price being slightly high for the service provided.
Food and Beverage
7.64
Breakfast generally well-received, but some found it insufficient when busy.
Overall Experience
7.71
Overall decent experience, marked by both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Luxurious Accommodation

The Novotel Lyon Gerland Musée des Confluences offers modern and stylish guestrooms with a range of amenities including a safe, minibar, and flat-screen TV. Suites go a step further with a Nespresso coffee machine and a complimentary bottle of water.

Dining Experience

Indulge in a delicious buffet breakfast at the Novotel Café and savor French cuisine at the hotel restaurant while enjoying views of the pool and garden.

Convenient Location

Situated near major attractions like the Musée des Confluences and Halle Tony Garnier concert venue, with easy access to public transport, this hotel is the perfect choice for your stay in Lyon.

Book now to experience a blend of luxury, convenience, and excellent service at Novotel Lyon Gerland Musée des Confluences.

Important information:

Please note that the maximum height in the car park is 6.2 feet.

Please state the number of children staying in the room and their ages at the time of booking. This can be written in the special request box.

Please note that the half-board rate does not include children's dinner.

Please note that children under 12 years old benefit from the reduced rate of EUR 5.90 for breakfast.

Please note that the seasonal swimming pool is closed from Saturday, 10 September 2023 until Monday, 20 May 2024, inclusive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

7.6
Based on 3549 reviews
Cleanliness: 6.64
Service: 8.31
Location: 8.16
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.71
L
Luigi • solo_traveller • it
8
Pros:

Camera comoda e bagno ottimo

2026-07-04 • via Nuitee
K
Kapil Dev • family_with_children • de
7
2026-07-04 • via Nuitee
D
DARGACHA • solo_traveller • fr
5
Oubliez la.piscine et le glam
Pros:

L'accueil et le personnel

Cons:

J'avais demandé 1 large bed pour 2 jai eu deux petits lits sous 1 grand drap donc trou au milieu toute la nuit. Pas du tout agréable pour un.couple. le parking était en travaux et difficile d accès. L'ascenseur a eu un soubresaut inquiétant. La piscine est minuscule et l hotel est au milieu d'un rond point et des voitures. Dommage.

2026-07-04 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Emplacement

Cons:

.

2026-07-04 • via Nuitee
C
Charlie • family_with_children • fr
1
5 appels au standard pour réserver sans réponse. Pire, mise en attente pendant 25’ pour finalement me raccrocher au nez.
Pros:

La climatisation

Cons:

Le personnel et les déconvenues.

2026-07-04 • via Nuitee
W
WonyC • family_with_children • lu
9
Recommend to stay.
Pros:

Location is quite nice. Close to Confluence Museum. Fairly good breakfast. Kind staffs. Convenient parking. Easy to take tram.

Cons:

Room is comparably smaller than other Novotels.

2026-07-03 • via Nuitee
F
Fadwa • family_with_children • fr
7
Pros:

Le personnel très gentil le petit déjeuner était bon

Cons:

La taille de la chambre petite , et pas de micro-ondes pour réchauffée les pots pour un bébé dommage

2026-07-03 • via Nuitee
L
Legrand • solo_traveller • fr
5
Cons:

pas de poubelle
ampoule apparente dans le meuble lit
eau chaude très longue à venir
fléchage trop discret

2026-07-02 • via Nuitee
L
Laure • solo_traveller • fr
9
Pros:

Personnel agréable et du confort à disposition sans qu'on le remarque. Piscine propre et sécurisée.

2026-07-02 • via Nuitee
Y
Yasmin • extended_group • fr
1
Pas terrible
Pros:

.

Cons:

Le lit simple, l’agencement

2026-07-02 • via Nuitee
C
Claire • family_with_children • fr
10
2026-07-02 • via Nuitee
C
Claire • family_with_children • fr
10
2026-07-02 • via Nuitee
S
stephane • couple • fr
4
Pros:

Peu de chose

Cons:

Les chambres sont dans leur jus. Pas de prise de téléphone. Le téléphone n’est même pas branché. À peine à la hauteur d’un formule 1. L’espace bar ouvert pour cause de match de l’équipe de France, ne sert aucune boisson. Le petit déjeuner quelconque. Très cher pour la prestation

2026-07-01 • via Nuitee
B
Brodeaux • solo_traveller • fr
8
2026-07-01 • via Nuitee
M
MOHAMED • family_with_children • fr
8
2026-07-01 • via Nuitee
D
Debusschère • solo_traveller • fr
10
Séjour confortable agréable et pratique dans un hôtel climatisé
Pros:

Très bien situé, confortable, le personnel est très dévoué

Cons:

Rien !

2026-07-01 • via Nuitee
N
Novikoff • solo_traveller • fr
9
2026-06-30 • via Nuitee
M
Manon • couple • fr
4
Décevant
Pros:

Propreté

Cons:

Organisation
Non respect du choix de la literie et promesse non tenue
Dysfonctionnement du service de petit dejeuner
Sous dimensions des equipements de loisirs

2026-06-30 • via Nuitee
A
Anna • family_with_children • fr
9
Parfaitement adapté
Pros:

Son ces très facile

Cons:

Le parking payant

2026-06-30 • via Nuitee
M
Michael • couple • at
7
Für einen kurzen Besuch in der Stadt ganz in Ordnung.
Pros:

Konfortables Bett, gute Klimaanlage

Cons:

Pool wahnsinnig überfüllt, milchiges Wasser und viel zu viele Leute, da der Pool mit einen weiteren Hotel gegeilt wird.
Viel zu wenige Liegen, und kein Platz.

Fitnessraum nicht klimatisiert

2026-06-30 • via Nuitee