Ilunion Suites Madrid

Hotels
•
Ilunion Hotels
8.6 (8498 reviews)
Lopez de Hoyos, 143 , Madrid , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from other rooms
Inadequate breakfast options

Categories

Cleanliness
8.24
Cleanliness was mentioned positively, but there were complaints about dirtiness.
Service
9.21
Positive feedback on the staff's friendliness, but some negative comments about breakfast handling.
Location
8.75
Location is generally good, though a bit far from the center.
Room Quality
8.7
Rooms were described as large and comfortable, though some had issues with noise.
Amenities
8.23
Amenities like breakfast had issues, but overall quality was acceptable.
Value for Money
8.69
Given the overall experience and pricing, value for money is rated positively.
Food and Beverage
8.24
Some complaints about breakfast quality and choices.
Overall Experience
8.71
The experience was overall positive, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Accommodations

The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.

Accessibility and Inclusivity

This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.

Convenient Location and Dining Options

Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.

Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.

Important information:

Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The hotel features heating during the winter season and air conditioning during the summer season.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 23 per day.

Location

Guest Reviews

8.6
Based on 8498 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
D
Daniel • couple • ch
9
2026-06-13 • via Nuitee
J
José Manuel • solo_traveller • es
9
2026-06-13 • via Nuitee
M
Maria Jose • extended_group • es
10
Habitación cómoda y limpia
Pros:

La limpieza y comodidad de las camas y también la ubicación

2026-06-13 • via Nuitee
R
rafael antrelec • extended_group • es
10
2026-06-12 • via Nuitee
M
Marcelo • family_with_children • br
10
Pros:

Hotel muito bonito e bem localizado. Limpeza impecável, atendimento ótimo e cordial da recepção. Tem um estacionamento pago ao lado, portanto ideal para quem vai de veiculos. No geral superou as expectativas.

Cons:

Gostamos de tudo.

2026-06-11 • via Nuitee
A
Alvarez Salcedo • extended_group • es
8
2026-06-11 • via Nuitee
R
Raquel • couple • es
10
Calidad/ precio excelente, ubicación perfecta, zona tranquila muy agradable. El metro en la puerta
Pros:

Mucho

2026-06-11 • via Nuitee
J
Jimenez Petidier • couple • es
7
2026-06-10 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-06-10 • via Nuitee
I
Isabel Maria • couple • es
9
2026-06-10 • via Nuitee
X
Xabiguere • couple • es
4
Buen trato pero muy mejorable.
Pros:

La atención de la persona de recepción y del restaurante.

Cons:

- Las personas de la limpieza dando gritos (discutiendo), golpes y pasando la aspiradora a las 7:45 de la mañana un lunes.
Imposible dormir.
- La comida del buffet algo escasa de producto.

2026-06-10 • via Nuitee
M
Mayra • couple • es
9
Pros:

Estaba muy bien ubicado y el hotel muy moderno

Cons:

El personal en general y sobretodo el del restaurante muy deficiente

2026-06-09 • via Nuitee
V
Villaescusa Gil • extended_group • es
10
2026-06-09 • via Nuitee
A
Ali • solo_traveller • es
6
2026-06-09 • via Nuitee
S
susan • couple • ie
8
Great value for money
Pros:

Location and comfort

Cons:

Compact

2026-06-09 • via Nuitee
R
roberto • couple • es
9
2026-06-08 • via Nuitee
B
Begoña • family_with_children • es
10
2026-06-08 • via Nuitee
K
Krystyna • family_with_children • ua
8
Pros:

Красивий інтерʼєр, розташування - близько до метро, поруч платна парковка

Cons:

Неприємний запах у номері; покоївка почала шуміти вже о 7 ранку, коли я хотіла б ще спати.

2026-06-08 • via Nuitee
L
Lidiia • solo_traveller • de
9
2026-06-08 • via Nuitee
L
Luci H H • solo_traveller • es
10
Pros:

Habíamos pedido 3 almohadas por huésped y nos las encontramos en la cama nada más entrar en la habitación. La cama muy grande y cómoda. Nos dieron habitación premium sin haberla reservado, sólo por disponibilidad y nos pareció un detalle. Nos gusta la sostenibilidad del hotel y lo inclusivos que son. Y el personal muy amable como en toda la cadena.

Cons:

No se me ocurre nada negativo. Por decir algo, me habría gustado ver más opciones sin trigo y sin azúcares en el desayuno

2026-06-08 • via Nuitee