Ilunion Suites Madrid

Hotels
•
Ilunion Hotels
8.6 (8871 reviews)
Lopez de Hoyos, 143 , Madrid , ES
+34 917 44 50 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from other rooms
Inadequate breakfast options

Categories

Cleanliness
8.24
Cleanliness was mentioned positively, but there were complaints about dirtiness.
Service
9.21
Positive feedback on the staff's friendliness, but some negative comments about breakfast handling.
Location
8.75
Location is generally good, though a bit far from the center.
Room Quality
8.7
Rooms were described as large and comfortable, though some had issues with noise.
Amenities
8.23
Amenities like breakfast had issues, but overall quality was acceptable.
Value for Money
8.69
Given the overall experience and pricing, value for money is rated positively.
Food and Beverage
8.24
Some complaints about breakfast quality and choices.
Overall Experience
8.71
The experience was overall positive, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Accommodations

The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.

Accessibility and Inclusivity

This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.

Convenient Location and Dining Options

Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.

Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.

Important information:

Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The hotel features heating during the winter season and air conditioning during the summer season.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 8871 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
C
carlos • couple • mx
5
no habia muchas opciones en madrid por las fechas , pero no es un lugar agradable
Pros:

de las cosas que valen la pena son (las personas que atienden el desayuno y el desayuno buffet)

Cons:

la habitacion que nos asignaron en origen ...fatal olor fetido , los accesorios de baño incompletos y sueltos todo se estaba cayendo de lo mal colocado(jabon de cuerpo, papelera , valvula de regadera, toallero etc.) fatal!
el personal de limpieza a cuartos inicia sus labores a las 7am golpeando paredes con la aspiradora sin importar que el horario puede haber personas durmiendo

2026-10-31 • via Nuitee
R
Ricardo • solo_traveller • es
4
Cons:

No tenía aire acondicionado

2026-10-31 • via Nuitee
F
Felipe • couple • cl
10
Pros:

Todo limpio y ordenado. Lo que más destaco fue el personal los cuales fueron muy amables.

2026-10-30 • via Nuitee
Y
Yoana • couple • bg
10
Perfect
Pros:

The location. Very specious rooms!

2026-10-30 • via Nuitee
A
Alex • couple • it
1
Il fatto di aver pagato quasi 500 € e di avere polvere dappertutto sui quadri sulle porte in più la cosa più ridicola è
Pros:

La posizione

Cons:

Pulizia della struttura e organizzazione della struttura

2026-10-29 • via Nuitee
C
Carlo • couple • be
10
2026-10-28 • via Nuitee
M
Mariete • family_with_children • pt
10
Excelente localização! Staff atencioso e simpáticos
2026-10-28 • via Nuitee
M
mercedes alicia • couple • ve
10
Extraordinaria experiencia , y María en el check n : la mejor 🌺
Pros:

Lo amable del personal, lo bien ubicado .

2026-10-27 • via Nuitee
S
Sven • couple • de
6
2026-10-27 • via Nuitee
P
Pauline • couple • fr
7
Cons:

le petit-déjeuner ne m'a pas plus il n'y a pas de nutella ni de pain au chocolat. et t'avoir une seule grande serviette pour 2 personnes c'est vraiment limite

2026-10-26 • via Nuitee
A
Alex • couple • sk
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
C
CHIARA • couple • pe
8
Pros:

La atención fue muy muy buena realmente, en general el edificio está bien y bien ubicado.

Cons:

Las habitaciones eran muy antiguas y el baño es muy pequeño

2026-10-25 • via Nuitee
D
diaz • family_with_children • co
9
Maravilloso ! Me volvería a alojar sin duda
Pros:

Las habitaciones súper cómodas dormimos muy tranquilos después de un largo viaje todo en silencio y oscuro

2026-10-24 • via Nuitee
J
Jocasta • family_with_children • br
9
2026-10-24 • via Nuitee
O
ophelie • extended_group • fr
8
2026-10-24 • via Nuitee
M
Magdalena • couple • pl
10
2026-10-24 • via Nuitee
E
Esther • solo_traveller • es
10
2026-10-23 • via Nuitee
J
Jesus • couple • es
6
2026-10-22 • via Nuitee
D
Dacil • couple • es
10
Pros:

Todo perfecto, las instalaciones, el personal, la habitación es un espectáculo, todo. No puedo decir nada negativo de este hotel.

2026-10-22 • via Nuitee
C
christine • couple • fr
10
Impeccable
Pros:

Bon emplacement, personnel au top

2026-10-22 • via Nuitee