Ilunion Suites Madrid

Hotels
•
Ilunion Hotels
8.6 (8871 reviews)
Lopez de Hoyos, 143 , Madrid , ES
+34 917 44 50 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from other rooms
Inadequate breakfast options

Categories

Cleanliness
8.24
Cleanliness was mentioned positively, but there were complaints about dirtiness.
Service
9.21
Positive feedback on the staff's friendliness, but some negative comments about breakfast handling.
Location
8.75
Location is generally good, though a bit far from the center.
Room Quality
8.7
Rooms were described as large and comfortable, though some had issues with noise.
Amenities
8.23
Amenities like breakfast had issues, but overall quality was acceptable.
Value for Money
8.69
Given the overall experience and pricing, value for money is rated positively.
Food and Beverage
8.24
Some complaints about breakfast quality and choices.
Overall Experience
8.71
The experience was overall positive, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Accommodations

The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.

Accessibility and Inclusivity

This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.

Convenient Location and Dining Options

Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.

Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.

Important information:

Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The hotel features heating during the winter season and air conditioning during the summer season.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 8871 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
Καρυπίδου • family_with_children • gr
9
2026-09-12 • via Nuitee
A
Alfons • extended_group • de
7
Schöner entspannter Aufenthalt
Pros:

Tolle Lage und sehr freundliches Personal

Cons:

Nichts

2026-09-12 • via Nuitee
S
Salvatore • family_with_children • it
10
Hotel molto carino, pulito e accogliente, stanza grande e comoda , pulita e con arredi rilassanti, letto super comodo ho
Pros:

Struttura pulita ben posizionata

Cons:

Il bagno con la vasca e senza il bidet

2026-09-12 • via Nuitee
Y
Yuliia • family_with_children • ua
8
Pros:

Хорошее расположение на оживленной улице. Отличное транспортное сообщение, рядом остановка автобуса и метро. Много различных кафе. Вежливый и приятный персонал. Очень удобные кровати.

Cons:

Завтрак скудноват для отеля 4 звезды. Можно было бы разнообразить.

2026-09-11 • via Nuitee
M
Micra13 • family_with_children • it
8
Soggiorno breve una notte
2026-09-11 • via Nuitee
C
CINTHYA • family_with_children • es
10
Genial!!!!
Pros:

Ubicación las habitaciones amplias y en especial a la chica de la recepción que me atendió fenomenal no sé su nombre pero fue un encanto

2026-09-11 • via Nuitee
S
Sol • extended_group • es
10
2026-09-10 • via Nuitee
D
Dominguez • solo_traveller • es
9
Impecable
Pros:

El personal del hotel y la ubicación

2026-09-10 • via Nuitee
J
jorgegilmoreira • family_with_children • pt
8
2026-09-10 • via Nuitee
S
Santiago Obiang • solo_traveller • gq
10
Pros:

Todo el servicio fue excelente; lugar muy limpio y seguro

Cons:

Nada que objetar

2026-09-10 • via Nuitee
Ângela • family_with_children • pt
7
2026-09-10 • via Nuitee
R
Rodolfo • solo_traveller • es
8
2026-09-10 • via Nuitee
M
Melgaard • solo_traveller • dk
9
2026-09-09 • via Nuitee
E
EMANUELE • family_with_children • it
8
Ottimo
Pros:

Vicino alla metro

Cons:

Stanze piccole

2026-09-09 • via Nuitee
R
Roberta • couple • it
10
2026-09-09 • via Nuitee
L
López • couple • es
10
Pros:

es un hotel, sencillo, moderno, cómodo, limpio y muy práctico. Lo uso por viajes de negocio y express a Madrid

2026-09-09 • via Nuitee
J
Jon • extended_group • es
10
Pros:

Habitación excepcional

Cons:

Nada

2026-09-08 • via Nuitee
I
Iegor • solo_traveller • pt
9
2026-09-08 • via Nuitee
S
Santiago Obiang • solo_traveller • gq
9
Pros:

Me encantó la higiene del hotel y la amabilidad del personal de recepción y el servicio de limpieza

Cons:

Que me juntasen dos camas individuales en lugar de darme una sola cama doble, se me hacía incómodo porque era como dormir en dos camas

2026-09-08 • via Nuitee
E
Eu.Tiago • family_with_children • pt
6
Pros:

O quarto era bom, espaçoso, o pequeno almoço aceitável, sem sofisticação, mas um bom hotel no geral. Não tenciono voltar ao hotel, não é memorável por nenhum aspeto positivo, embora, sirva bem.
Várias opções nas redondezas, tanto de restaurantes como de supermercado isso é bom. Metro próximo.

Cons:

Do estacionamento! De não ser possível pagar com cartão e não há máquina para levantar dinheiro. O funcionário da receção disse-me que o multibanco mais próximo era a dois quarteirões, andei quase 600 m até ao BBVA para conseguir levantar dinheiro. Muito muito desagradado, sobe e desce para carimbar cartões, para a tarifa ser a do hotel.

2026-09-08 • via Nuitee