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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.
Accessibility and Inclusivity
This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.
Convenient Location and Dining Options
Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.
Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.
Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”
The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.
When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
The hotel features heating during the winter season and air conditioning during the summer season.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not possible) and costs EUR 23 per day.
Location
Guest Reviews
Las intalaciones
Todo me gustó
A un paso del metro. Cama muy cómoda y muy limpio.
El único fallo es que nuestra habitación estaba al lado de una puerta que daba a un cuarto del servicio y se oía muchos portazos.
The location, the staff and the room
Not much facilities for the kids. Their check in process takes a while. They need all the details to be typed in, so for a family of 4 it took almost 20 to 30 mins
Relación calidad precio es muy competitiva y buena para Madrid
El parking no esta incluido en el precio porque no es del hotel. Hay que pagarlo por separado.
La chambre était spacieuse, bien équipée et propre.
Lo mejor es que está adaptado a personas con discapacidad física y sensorial. Para las personas sordas, disponen de bucle magnético.
Además, el personal fue muy amable, especialmente, una mujer de pelo corto castaño.
Las habitaciones muy cómodas, fuente de agua fresquita en el pasillo, buena climatización y limpieza. Repetiría seguro.
OK
Nic
Ubicación excelente, desayuno correcto, personal amable
Indicadores de habitación no muy claros. El minibar estaba vacio
Muy bonito
Limpieza y diseño. Buena ubicación con boca de metro muy cercana
Nos llamaron un taxi con no mucho margen de tiempo para llegar al aeropuerto y el taxi se llevó a otros clientes, nadie nos avisó y casi perdemos el vuelo. En la recepción no ofrecían solución salvo llamar a otro taxi y esperar 20 mins más
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