Crowne Plaza - Belfast by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.6 (4540 reviews)
117 Milltown Road , Belfast , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Family-friendly environment
Cons:
Pool maintenance issues
Soft mattress in one room

Categories

Cleanliness
8.04
Mixed reviews on maintenance; pool disappointed due to cold water and cleanliness issues.
Service
9.51
Exceptional service from staff, particularly Jobin, Melissa, and Samantha; warm and accommodating.
Location
8.55
Peaceful area surrounding the hotel, ideal for relaxation.
Room Quality
8.5
Rooms were clean, comfortable, well-furnished, and suited for families.
Amenities
8.53
Hotel facilities were well-maintained but some amenities were lacking in options.
Value for Money
8.49
Good value considering quality and service provided.
Food and Beverage
8.54
Breakfast was tasty with a variety of options; restaurant service was excellent.
Overall Experience
8.61
Overall a great family experience with high marks for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Accommodations
Crowne Plaza - Belfast offers 4-star accommodations in the serene surroundings of Lagan Valley Regional Park. Each room is equipped with air-conditioning, a flat-screen TV, and free Wi-Fi, ensuring a comfortable stay. The plush beds and premium bedding guarantee a restful night's sleep.

Exceptional Dining and Leisure Facilities
Indulge in a full Irish breakfast at the on-site restaurant, Riverbar Lounge & Bistro, which also offers family-friendly dining options throughout the day. Guests can unwind and stay active at the hotel's health club, featuring a gym, 20-meter swimming pool, sauna, and steam room. Additionally, there are 21 meeting rooms and a 900-seater ballroom for special events.

Ideal Location for Leisure and Business
Located just a short drive from Belfast's city centre, Crowne Plaza Belfast provides easy access to popular landmarks like Titanic Belfast. With a children's playroom and proximity to parks and cycle paths, it's perfect for both family getaways and business trips. Book your stay now at Crowne Plaza - Belfast and experience luxury and convenience at its best.

Important information:

Please note that the credit card used to make the reservation must be presented on arrival. If this is not possible then an alternative card must be presented for payment.

Guests booking an advance purchase rate will receive a secure link from Prommt Pay via text or email to make payment and complete the booking.

Guests are required to show a photo identification and credit card upon check-in.

Please note the hotel restaurant may have limited opening hours in – contact hotel for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4540 reviews
Cleanliness: 8.04
Service: 9.51
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
C
Cian solo_traveller ie
5
2026-06-20 via Nuitee
D
Donal solo_traveller gb
9
2026-06-20 via Nuitee
C
Culligan solo_traveller ie
8
2026-06-20 via Nuitee
R
Ronan solo_traveller gb
9
Very comfortable hotel
Pros:

Very comfortable

Cons:

Nothing really

2026-06-20 via Nuitee
K
khazima couple gb
8
Lovely place to stay
Pros:

Clean, friendly and comfortable spacious rooms. Good variety of breakfast and lovely staff in the green room.

Cons:

Jacuzzi was cold, steam room was unavailable and sauna was also not very warm i side.

2026-06-19 via Nuitee
E
Emma solo_traveller ie
7
2026-06-18 via Nuitee
R
Rachel couple ie
10
2026-06-17 via Nuitee
C
Ciarán family_with_children ie
7
2026-06-15 via Nuitee
A
Amy solo_traveller ie
10
2026-06-14 via Nuitee
B
Brian couple ie
9
2026-06-13 via Nuitee
L
lavery family_with_children gb
10
Relaxing and fun. We had a great stay!
Pros:

Jobin was very welcoming when we arrived. Complimentary dessert for my daughter's birthday was a lovely treat. Ash was also very kind and courteous at breakfast.

Cons:

Nothing

2026-06-13 via Nuitee
G
Grainne solo_traveller ie
10
Pros:

Food was lovely...staff were very friendly and efficient. Waiter at breakfast was lovely..he was so friendly and came over chatting to my baby. A real asset to the hotel.amazing service.Room was spacious and very comfortable.

Cons:

Sauna was out of order

2026-06-11 via Nuitee
J
Joan solo_traveller ie
10
2026-06-11 via Nuitee
E
Erin solo_traveller ie
9
Pros:

The room we got on the ground floor was great, clean and perfect for what we needed. The receptionist Madalina was so nice and accommodating and great at her job. Dinner and breakfast was so yum. Sauna was also so nice in the leisure centre.

2026-06-10 via Nuitee
D
David couple gb
9
2026-06-10 via Nuitee
K
Kim solo_traveller gb
10
2026-06-09 via Nuitee
M
McKillop solo_traveller gb
8
Have stayed here before and will stay here again!
Pros:

Ease of Parking, lack of noise, fab staff, clean and generous sized rooms.

Cons:

Nothing

2026-06-09 via Nuitee
K
Karin solo_traveller us
7
Too expensive for what you get
Pros:

There is a pool but it's so shallow my knees kept bumping the bottom. Dinner was hit or miss. The vegan mint/pea ravioli is amazeballs but the falafel salad was weird and the mushroom noodles were just ok. Garlic bread doesn't taste like garlic. Breakfast was terrible eat somewhere else!

Cons:

Breakfast was terrible eat somewhere else! No tub in the room. For $250/ night, I expect much much better.

2026-06-09 via Nuitee
C
Curran solo_traveller gb
9
Pros:

Great hotel in every way

Cons:

Had to pay for breakfast but I understood it was part of the package

2026-06-08 via Nuitee
P
Paul solo_traveller gb
8
2026-06-07 via Nuitee