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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience classic elegance in our air-conditioned rooms at Intur Palacio San Martín, each equipped with modern amenities and free Wi-Fi.
Exquisite Dining Options
Indulge in creative international cuisine at our restaurant, or enjoy a snack and drink at the stylish bar on-site.
Impressive Facilities
Relish in the grand marble lobby, stay active at the gym, and stay connected at the internet corner. Plus, don't miss the convenience of the original lift.
Immerse yourself in luxury steps away from Madrid's iconic landmarks. Book your stay at Palacio San Martín now for an unforgettable experience.
When booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 54
- Manual Wheelchair Score: 0
- Visually Impaired Score: 56
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Great location! Welcoming staff! Best shower pressure ever
Good variety of breakfast foods
WiFi service in bedrooms is poor and very slow. In hotel lobby service is good
Okok
Ok
Great location, the room was a bit small but clean and comfortable. The staff were very accomodating. There is a nice interior courtyard and an outdoor dining on the plaza.
nothing
This hotel is excellent. Great location. Plaza Mayor is about a 10 minute walk. The northern end of Gran Via is only a few minutes walk. Hotel has a good restaurant with a great breakfast. Staff are very friendly and really happy to help. There is an indoor courtyard area to sit and have a drink and outside the front door is Plaza San Martin, which has an outdoor cafe.
Nothing. I would stay again.
Excelente hotel, muy buena ubicación, limpio, el personal super amable, atento y comprensivo.
Nada, todo estuvo genial.
Emplacement parfait
Personnel très efficace et attentionné
Tout est parfait
La ubicación, limpieza de la señora Olga, instalaciones y el desayuno es muy bueno.
La ubicación es el corazón de Madrid pero reee tranquila esa zona.
Comparando calidad precio estaba todo muy bien.
Clean , comfortable and great bathroom and great location
We had a poor view
Excellence location. Great neighborhood
Our room was very small. No view window opened to building next doot
Very cool building, central location. Had a small issue with the room and they provided a new one immediately. Good experience.
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