XO Hotels City Centre

Hotels
7 (7588 reviews)
Beursstraat 11-19 , Amsterdam , NL
+31 20 622 0535

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Good breakfast options
Cons:
Poor cleanliness
Outdated rooms
Noise issues

Categories

Cleanliness
5
Multiple reviews mentioned poor cleanliness, with dirty carpets and a general unpleasant smell.
Service
8
Staff were described as helpful and polite during check-in/check-out interactions.
Location
9
Great location, very central and convenient for exploring the city.
Room Quality
6
Rooms were noted as dated and occasionally uncomfortable, with issues like a non-working heater and small sizes.
Amenities
7
Basic amenities were met, although some were outdated or lacking (e.g., no hair dryer).
Value for Money
7
For the location, the value is acceptable, but cleanliness and condition may not meet expectations.
Food and Beverage
7
Breakfast options received positive remarks, although not all reviews mentioned food.
Overall Experience
7
Overall experience was decent, influenced by location but harmed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:35

Property Description

Luxurious Accommodation in the Heart of Amsterdam

Central Location: XO Hotels City Centre is conveniently located near Dam Square and the vibrant Warmoesstraat area, making it the perfect base for exploring Amsterdam.

Modern Amenities: Enjoy the convenience of flat-screen TVs, private bathrooms, Nespresso machines, and free WiFi in every room. Start your day right with a delicious breakfast served daily.

Explore with Ease: With the hotel's proximity to Central Station and popular attractions like the Anne Frank House and Kalverstraat shopping area, you can easily immerse yourself in the city's rich culture and vibrant atmosphere.

Book your stay at XO Hotels City Centre now for an unforgettable Amsterdam experience!

Important information:

Please note that the following group policies apply for bookings of 6 rooms or more:
- Group bookings can be paid via Booking.com
- Group bookings will only be confirmed on non refundable rate and conditions

Please note that this property does not serve alcohol.

Please note that the main booker must be minimum 18 years old.

Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodations.

Please note that cash payments are not accepted at this hotel.

By booking at XO Hotels you agree to the XO Hotels house rules and conditions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7
Based on 7588 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
P
paola • couple • it
7
Pros:

Abbiamo soggiornato una notte sola nella stanza nel seminterrato, e tutto sommato è andato tutto bene. La camera è abbastanza grande e funzionale, l'unica cosa negativa è l'odore di umido e muffa che è nella stanza. Poi, essendo nel seminterrato è un po' claustrofobica, e sicuramente troppo cara, ma considerando quello che offre Amsterdam, è un buon compromesso. Lo staff era molto gentile e disponibile, ci hanno anche tenuto i bagagli gratuitamente il giorno dopo. La posizione è perfetta, vicina alla stazione dei treni e al centro città.

2026-10-14 • via Nuitee
P
Paweł • couple • pl
6
Pros:

To że był w centrum

Cons:

To że według zdjęć powinienem dostać inny pokój. Pani ma recepcji twardo stałą przy tym że jest tylko zdjęcie jednego pokoju A według aplikacji jest innaczej . Bardzo ciemny pokój

2026-10-13 • via Nuitee
T
Tanyna • solo_traveller • ie
8
Pros:

Close to centre and clean

2026-10-13 • via Nuitee
S
Sonja • couple • be
7
2026-10-13 • via Nuitee
T
Thai Dung • couple • de
9
2026-10-13 • via Nuitee
L
Lisa • family_with_children • ie
7
2026-10-12 • via Nuitee
V
Veerle • solo_traveller • be
5
Veel te duur voor wat het is
Pros:

De ligging van het hotel.

Cons:

Prijs/kwaliteit van het hotel.

2026-10-12 • via Nuitee
M
Moa • couple • se
5
Bra läge, sämre standard
Pros:

Väldigt nära stan och centralstationen

Cons:

Fläckiga sängkläder trots att de var tvättade. Mögel i badrummet och överlag väldigt fuktigt i rummet. Stopp i handfatet vilket vi sa till om men det åtgärdades inte, däremot bytte de sängkläder enligt önskemål den första dagen. Städningen var väl ok men betyget dras verkligen ner av standarden på rummet samt hur mögliga väggarna i badrummet var.

2026-10-12 • via Nuitee
M
Mijo • family_with_children • hr
3
Pros:

Die Lage

Cons:

Wirkte nicht sauber, Putz fiel von den Wänden, Flecken, Fenster könnten nicht geöffnet werden, Klima und Luft waren schrecklich

2026-10-12 • via Nuitee
L
Lynda • extended_group • gb
5
We enjoyed our
Pros:

The location was near the train station which was good , however very noisy in the room even with double glazing.
Breakfast was very good. The bathroom was very good, a good shower and everything very clean.

Cons:

The mattresses on the beds were awful. A suspected new foam one which didn’t stay still on the base of the bed . The sheets also didn’t stay put and got very rumpled by the morning. The beds got far too hot during the night due to horrid
foam mattresses.
Just one tiny Problem in the bathroom was the toilet paper holder. A man obviously put this in place, !! It was very difficult whilst sitting on the loo as a female to find the paper which was behind you.
There are toilet paper holders which could be stuck to the shower glass wall to make it more convenient to find.

2026-10-12 • via Nuitee
A
Auniek • extended_group • nl
3
Teleurstellend...
Pros:

Alleen de locatie en het personeel was positief aan ons verblijf.

In veel verschillende hotels geweest, maar dit was helaas t toppunt qua teleurstellingen......

Cons:

Heel slecht ontbijt( koude pannekoeken, gort droog brood, verbrande bacon) en hygienisch zowel kamer als de gangen etc ook slecht......
Badkamer leek al x aantal weken niet goed schoongemaakt
Lekkage op de gang, word emmer onder gezet waar vervolgens peuken en snoeppapier in word gegooid

2026-10-11 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

Vicino al centro

Cons:

Camere piccole

2026-10-10 • via Nuitee
W
wendy • solo_traveller • nz
5
Pros:

Location to train.

Cons:

Everything else

2026-10-10 • via Nuitee
I
Ivan • couple • hr
8
Good choice for city break visit, eveything in walking distance, old building but OK.
Pros:

Location, walking distance to central railway station, 30 minutes walk from museums. Old building. Standard breakfast, fresh, plenty. Pleasant staff. Room was on the third floor, quite, elevator, nice bathoroom, coffee machine, large tv, good double bad.

Cons:

Hotel is in the center of Amsterdam and neighbourhood is rather dirty, not dangerous but in the evening there is plenty of gargbage on the street.

2026-10-09 • via Nuitee
D
DOCTOR A • solo_traveller • gb
4
Disappointing and will not return
Pros:

Location is excellent - 8 mins from station and very central

Cons:

Lifts were not working. 7 stairways to a top level room was a complete pain. Drab furnishings, uncomfortable bed, shiny sheets that you slide on....,

2026-10-09 • via Nuitee
T
Tetyana • solo_traveller • ca
1
Cons:

Very dirty hotel!

2026-10-09 • via Nuitee
S
Shane • extended_group • gb
9
Great location,between Dam square and Central station. Friendly staff,cosy clean room.
Pros:

Clean ,Decent size but still cosy room.

Cons:

Nothing

2026-10-09 • via Nuitee
R
Rachel • couple • us
8
Lovely hotel in a great location in the city center. Staff were amazing and very helpful.
Pros:

Great location and easy check in. Staff were very helpful and friendly.

Cons:

The lift was out of service but that's understandable.

2026-10-09 • via Nuitee
B
Brian Eduardo • solo_traveller • aw
10
2026-10-09 • via Nuitee
M
Martinez • extended_group • us
3
Cons:

The pictures did not match the hotel . Hotel smelled and old .

2026-10-08 • via Nuitee