Embassy Suites Nashville - at Vanderbilt

Hotels
Embassy Suites Hotels
8.8 (1032 reviews)
1811 Broadway , Nashville , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Decent breakfast
Cons:
Cleanliness issues
Comfort problems with room
High parking fees

Categories

Cleanliness
8.01
Multiple mentions of unpleasant odors and cleanliness issues in rooms.
Service
9.48
Staff were friendly and helpful, enhancing the overall stay.
Location
9.52
Great location close to attractions, contributing positively to the experience.
Room Quality
7.47
Issues reported with room comfort and maintenance, including sofa bed problems.
Amenities
9
Nice amenities, but some like the hot tub were out of service.
Value for Money
8.96
Described as decent value considering location and included amenities.
Food and Beverage
9.01
Breakfast was generally liked, though improvement was desired.
Overall Experience
8.98
Overall enjoyable experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:30

Property Description

Spacious Suites Near Vanderbilt University

Convenient Location: Explore Nashville easily with free shuttles and proximity to top attractions like the Country Music Hall of Fame.

All-Inclusive Amenities: Enjoy a complimentary cooked-to-order breakfast, fitness center, high-speed internet, and nightly reception during your stay.

Comfortable Accommodations: Rest in spacious 2-room suites before immersing yourself in all that Nashville has to offer.

Book your stay at Embassy Suites Nashville at Vanderbilt for a memorable Nashville experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work of the rooms will be carried out from 9 March 2026 to 30 June 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 38.24 per day.

Location

Property Accessibility

Total Disability Score: 34.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
M
Martin couple us
9
A perfect overnight spot for us.
Pros:

The hotel was a perfect location with a shuttle down to Broadway. They are somewhat under construction and remodeling however it was still comfortable.

2026-05-13 via Nuitee
M
Miranda family_with_children us
10
2026-05-08 via Nuitee
J
Jean solo_traveller us
9
2026-05-07 via Nuitee
J
James solo_traveller us
8
Pros:

Breakfast was super, morning breakfast staff were hard working and friendly. Desk staff were "okay."
We found the sofa bed filthy, reported it, housekeeping agreed, and obtained new rooms immediately!! Their housekeeping rep was friendly and professional!

Cons:

Our original was not clean (sofa bed), and one of the bathrooms had black mold on the ceiling and walls of the shower .
Our reassigned room was clean and pleasant!

2026-05-05 via Nuitee
G
gregory couple us
3
2026-05-05 via Nuitee
L
Lynn couple us
7
Overall we enjoyed our time there and the breakfasts were great.
Pros:

Convenient and close to things. Shuttle was great and our drivers were awesome!

Cons:

Rooms need to be updated. Pull out couch was not comfortable and old.

2026-05-03 via Nuitee
C
Chris couple us
9
Staff was extraordinary. Great stay.
Pros:

Conveniently located to work on music row

Cons:

No vent fans in bathrooms. After 2 showers very humid in rooms

2026-05-03 via Nuitee
F
Faith extended_group us
10
2026-05-02 via Nuitee
G
Gina couple us
9
2026-04-30 via Nuitee
B
brian couple us
8
Good
Pros:

Open space

Cons:

No pool

2026-04-26 via Nuitee
J
Jane couple us
9
2026-04-25 via Nuitee
M
Marla couple us
1
Awful
Pros:

We were not able to stay at this place when we walked into the lobby to check in. They told us that they had to move us to another hotel 1.6 miles away. We were placed in a hotel with nothing around but a 711 there was nothing around. They did send me an email the morning of, but unfortunately, I didn’t get it because I was traveling, I was very upset. I was very disappointed and I will never stay with the embassy suites again. I’ve booked this place January 1, 2026 4 1/2 months ago and I got an email the day of staying that they had to move us because of current renovations. They didn’t know they had renovations prior to the day we came in?? I heard there was a pharmaceutical convention and I believe what happened as they bumped us out to a cheaper further away hotel so they can get more money for two nights stay than what we charged us originally for our three nights stay.

Cons:

Same as above.

2026-04-20 via Nuitee
M
Michele solo_traveller us
10
Pros:

Customer service and cleanliness.

Cons:

Nothing

2026-04-16 via Nuitee
R
Ruth family_with_children us
8
Will recommend
Pros:

Location and breakfast

Cons:

The bathrooms need more ventilation for hot showers. And beds a bit to soft hurted my back .

2026-04-15 via Nuitee
J
Jeff couple us
3
Very poor.
Pros:

Location

Cons:

Room smells, hotel needs repairs and update, towels bad, staff not friendly.

2026-04-14 via Nuitee
L
Lucie family_with_children us
8
Enjoyed the breakfast options and the shuttle to downtown was super convenient. Matt was exceptional
Pros:

Breakfast, shuttle, beds

Cons:

Bathroom was dated and rusty and water damage in shower ceiling. couch cushions were old

2026-04-13 via Nuitee
M
Michael solo_traveller us
10
Pros:

People running the shuttle was very nice!!breakfast was very good to.

Cons:

Front desk could smile more⁹

2026-04-13 via Nuitee
K
katysl family_with_children us
5
Pros:

Loved the proximity to restaurants. Hattie B's was awesome and just across the street. The shuttle service to Broadway and back was a bonus as well.

Cons:

It didn't feel well maintained. Our room had stains on the coach and the lamp was leaning. Staff was friendly once you got them to smile. Bar was lacking in N/A options and closed super earlier. It just felt a little dingy and the parking garage was terrifying....

2026-04-13 via Nuitee
C
Crystal couple us
8
Downtown stay but out of the way
Pros:

Happy hour, breakfast, comfort of lobby

Cons:

Paying for self parking

2026-04-09 via Nuitee
T
Tywatha family_with_children us
10
Relaxing and accommodating.
Pros:

Everything!

2026-04-09 via Nuitee