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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Toilet with grab rails
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Shuttle service (free)
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Coffee Shop on site
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Pet bowls
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Fence around pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Amenities and Dining Options
Indulge in a stay at The Whitehall Houston, boasting 3 exquisite restaurants, a round-the-clock fitness center, and a stunning rooftop pool with a sun deck for ultimate relaxation.
Convenient Location and Nearby Attractions
Nestled in downtown Houston, our hotel is just a stone's throw away from the Toyota Center and a short drive to popular spots like NRG Stadium, Minute Maid Park, and the Houston Museum District.
Unmatched Comfort and Services
Experience top-notch hospitality with free high-speed WiFi, in-room coffee makers, and a dedicated work desk. With meeting facilities for 500 guests and valet parking, every aspect of your stay is meticulously catered to.
Book now for an unforgettable Houston experience at The Whitehall!
Please note that a pre-fixed menu is offered for rates with breakfast included.
When travelling with pets, please note that an extra charge of USD 50 per stay applies. Up to 1 Dogs allowed with maximum weight of 50 lbsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location and the staff also great food.
The rooms have no ventilation, no way for fresh air to enter the room. The windows are glued closed and the bathroom exhaust doesn’t work. For the price of the rooms, I would think that this wouldn’t be an issue but this makes the stay uncomfortable.
Everything
Le service a l’accueil
Bien ubicado
Un poco viejo, no me gusta el sistema de voucher para desayunar, además creo que deberían avisarlo
My company has used Whitehall for years for our downtown meetings when coming from out of town. Now we actually have our staff who live in Houston stay there for these meetings as well, as it is inviting for social, company, and personal stays. We love Whitehouse and consider it a staple for anyone coming from out of town, or not!
Very kind service minded people who is working there. Thank you for having us to stay.
Excellent staff and lovely room. Great valet service.
Valet service was good but expensive.
The entrance and lobby area is beautiful and had me so excited to see the room. Well the beauty stopped at the lobby and common areas, the rooms gave motel, the bathrooms were small and tight, there were dust in corners, windows dirty, the shower that slides came off the hinges I had to call for assistance. The tv worked the first night only but had another’s guest name assigned the entire weekend, when I questioned it in the front lobby he said it was fine they just needed to reset it. Stain on the second bed comforter and the room just felt dirty. But I always carry cleaning supplies and sanitizer because my son and I have horrible allergies so I always wipe down things no matter what. My other issue was I was caught off guard about the valet parking $50 a day. And when I asked were there self parking options the valet guy said no if you stay here you have to pay to park. So we paid!!
Now the positive parts were … pool area nice, the coffee bar attendants were amazing and super friendly I wish I would had visited them sooner than checkout, also the guy that checked me in was friendly almost too friendly because he kept saying my first name loudly, in the times we are living in , I’m kinda nervous when people are trying to be that personal and blasting my personal name so loudly, Ms T or Ms K would have been just fine or even Mam!
Would I stay again … mostly likely not; when I travel … cleanest , location and comfort are my top priorities, if I don’t feel clean I’m not comfortable .
My suggestions would be to make the rooms match the rest of the hotel.. because it gave Ritz Carlton or The Roosevelt upon entrance but the rooms gave Motel…. Fill in the blank !
Ok stay just mediocre. Staff seemed a bit absent. Room service was nice. When we checked in our room cards didn't work.
A stay filled with convenience, comfort, and care. John F. made us feel so welcome!
Welcomed, friendly environment and good food as well
JOHN was awesome helped us out with our stay. We had business at passport agency and our appointment ran longer than anticipated. He extended our stay with mo problem. This was a relief to us.
Shirley & Ana were also AMAZING!
Staff was good.
I’ve been requesting an invoice for a week and no response.
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