Center Hotel - Sure Hotel by Best Western

Hotels
SureStay Hotel by Best Western
7.4 (4375 reviews)
Stora Badhusgatan 28 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4375 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
L
Lukáš solo_traveller cz
1
2026-05-30 via Nuitee
G
Gondrazz solo_traveller se
7
Pros:

Helt okej

Cons:

Familje rummet va okej, soffan man sov i va inte bra , låter otroligt mycket när man rör sig på natten.

2026-05-30 via Nuitee
ΙΩΑΝΝΑ couple gr
10
Pros:

Άνετο, καθαρό, ήσυχο και κεντρικό κατάλυμα. Μείναμε τρεις νύχτες στο Γκέτεμποργκ και δε χρησιμοποιήσαμε μέσα μαζικής μεταφοράς! Ολα ήταν γύρω μας! Είχαμε δωρεάν καφέ (όλων των ειδών), σοκολάτα ρόφημα, τσαγια και χυμούς, που συνοδεύονταν από cookies, μπισκότα, κρουασανάκια, όλο το 24ωρο!!! Το πρωινό ήταν πολύ καλό και με πολύ ικανοποιητική ποικιλία! Σίγουρα θα ξαναέμενα!!

2026-05-29 via Nuitee
D
Denitsa solo_traveller dk
9
2026-05-29 via Nuitee
M
Mats solo_traveller se
8
2026-05-28 via Nuitee
P
philippe solo_traveller fr
10
2026-05-26 via Nuitee
T
Tanja solo_traveller se
7
2026-05-26 via Nuitee
新文 family_with_children se
10
2026-05-26 via Nuitee
A
Anna couple es
8
Pros:

Localització i esmorzar

2026-05-25 via Nuitee
J
Johan solo_traveller se
7
2026-05-24 via Nuitee
D
da Silva Costa solo_traveller se
7
2026-05-24 via Nuitee
A
Alexander couple se
3
Om alla andra hotell är fulla och du verkligen måste, först då
Pros:

Trevlig personal, hotell nergånget och frukost under all kritik

2026-05-24 via Nuitee
K
Katarina solo_traveller fi
8
Bra läge för den som vill över älven, eller ner till Saltholmen och ut i skärgården.
Pros:

Der var andra gången jag bodde på Center hotell. Läget passar mig perfekt, nära Järntorget och Stenpiren - och spårvagnen till Saltholmen. Bra frukost och tysta rum. Fräscht badrum.

2026-05-22 via Nuitee
P
Piero solo_traveller it
8
Pros:

La colazione ricca e abbondante

Cons:

Il divano letto aveva lo schienale che cadeva a pezzi.

2026-05-20 via Nuitee
I
IHOR solo_traveller ua
10
2026-05-19 via Nuitee
S
Sami solo_traveller fi
8
2026-05-18 via Nuitee
K
Kihlman solo_traveller se
5
2026-05-18 via Nuitee
K
Kristoffer solo_traveller se
6
2026-05-18 via Nuitee
C
Claus solo_traveller dk
8
2026-05-17 via Nuitee
C
Charlotte solo_traveller dk
7
2026-05-17 via Nuitee