Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4499 reviews)
Stora Badhusgatan 28 , Gothenburg , se
+46 31 17 40 50

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4499 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
J
Jewander • solo_traveller • se
8
Skönt
Pros:

Bra Frukosk

Cons:

Allt var ok

2026-07-25 • via Nuitee
W
Wilfried • solo_traveller • de
8
Pros:

Beste Nähe zum Fährterminal Stenaline. Gute Lage zur Innenstadt. Fahrräder sicher auf dem Hof. Und wegen der frühen Fähre gab es ein Lunchpaket anstelle Frühstück

2026-07-25 • via Nuitee
R
Rebekka • extended_group • no
8
Pros:

Greit sted, sentralt

Cons:

Gammelt. Slitt. Litt for enkel frokost og lite/ trangt

2026-07-25 • via Nuitee
M
Malin • couple • se
4
Pros:

Bra läge

Cons:

Frukosten var katastrofal

2026-07-25 • via Nuitee
M
Malin • solo_traveller • se
7
Pros:

The friendly staff and location.

Cons:

The curtains that did not sufficiently cover the windows and work as black out in the morning.

2026-07-25 • via Nuitee
R
Raymond • solo_traveller • nl
7
Goed hotel voor een dagje Gotenburg
Pros:

Prima ontbijt

2026-07-25 • via Nuitee
K
karin • extended_group • be
8
2026-07-24 • via Nuitee
M
Mary Ellen • solo_traveller • it
9
2026-07-24 • via Nuitee
K
karin • extended_group • be
8
2026-07-24 • via Nuitee
A
Arthur • solo_traveller • br
10
2026-07-23 • via Nuitee
A
Ajaykumar • couple • dk
5
Good place to stay
Pros:

Check in process with welcoming staff

Cons:

Breakfast timing is 7am to 10 am. As we had to go early, we requested Kitchen staff to allow breakfast for us at 6.45 to 6.55am but she refused. Also previous day night,, we searched for staff at reception to instruct for packing breakfast as we had to leave early but no body attended us.

2026-07-22 • via Nuitee
S
Samer • extended_group • se
5
Cons:

Hotellet värd inte priset

2026-07-22 • via Nuitee
Y
Yvonne • solo_traveller • se
7
Pros:

Läget var nära Stenpiren vilket passade oss bra.
Personalen var trevlig.

Cons:

Att sängarna stod långt ifrån varandra. Att utsikten mot innergården var trist.

2026-07-22 • via Nuitee
K
Kirsten Brinkmann • couple • dk
8
Pros:

Beliggenheds, senge, atmosfære, hygge i “spisestuen “ og udenfor. Bare at selv at kunne tage te kaffe og sætte sig ned og end da gratis- tak

Cons:

Elevatoren

2026-07-22 • via Nuitee
G
Ghada • solo_traveller • se
1
Pros:

Ingen

Cons:

Allt

2026-07-21 • via Nuitee
A
Andrea • family_with_children • ch
5
2026-07-20 • via Nuitee
A
Andrea • family_with_children • ch
5
Cons:

Unser Zimmer war zur Strasse ausgerichtet und dadurch war bei offenem Fenster das Schlafen nur schlecht möglich.

2026-07-20 • via Nuitee
S
Sabina • solo_traveller • se
6
Pros:

The staff was pleasant

Cons:

- Small hot rooms with no AC
- Located far from town centre

2026-07-19 • via Nuitee
K
Kjell • solo_traveller • no
6
2026-07-19 • via Nuitee
J
Jamie • solo_traveller • nl
7
2026-07-19 • via Nuitee