Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4634 reviews)
Stora Badhusgatan 28 , Gothenburg , se
+46 31 17 40 50

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

7.4
Based on 4634 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
M
Mojca • couple • si
8
2026-08-29 • via Nuitee
M
Mojca • solo_traveller • si
8
2026-08-29 • via Nuitee
A
Agnieszka • family_with_children • gb
7
Good stay for a short break.
Pros:

Good location, close to the pier if you intend to travel by ferry.
Very good breakfast, locally sourced, nicely presented, fresh. Coffee/tea and biscuits available 24/7.

Cons:

There is a tram line running by the hotel, it is very noisy if you have the windows open.
No kettle in the room (although hot drinks available downstairs).
You can only have one key per room (of course you can leave it at reception), but we found that just inconvenient.

2026-08-29 • via Nuitee
B
burak • family_with_children • tr
1
Berbat
Pros:

Hiç birşeyini beğenmedim .

Cons:

Odada tahta kurusu vardı. Tüm ailemi ısırdı ve yara olduk. Çocuk yatagı diye kırık bir koltuk koymuşlar içinde de eskiden kalma çarşaf ve yorgan vardı. Hayatımda gördüğüm en kötü odaydı.

2026-08-29 • via Nuitee
S
Sofie • extended_group • se
8
Pros:

Otroligt trevlig personal och god frukost. Mycket bra läge.

Cons:

Lite nedgånget, fläckar på tapeter och gardiner.

2026-08-28 • via Nuitee
S
Salvatore • solo_traveller • it
7
2026-08-28 • via Nuitee
S
Steffi • couple • de
8
Angenehmer Augenthalt
Pros:

Gut gelegen … tolles Frühstück, sehr nettes Personal.

Cons:

-

2026-08-28 • via Nuitee
F
Ferdinando • solo_traveller • it
9
2026-08-27 • via Nuitee
M
Magnus • solo_traveller • se
6
Pros:

Bra frukost !

Cons:

Lite slitet men fullt fungerande. Spårvagnar utanför.

2026-08-27 • via Nuitee
K
Kristina • couple • se
5
Pros:

Bra frukost, bra område

Cons:

Obekvämt att ligga två personer i en säng ställd intill väggen. Dåligt med elurtag och obefintlig sänglampa.

2026-08-27 • via Nuitee
M
Matthias • family_with_children • de
10
Göteborg Brinner Festival
Pros:

Kindness of the hotel crew, location of the hotel, the excellent breakfast 😋 !!!

Cons:

Nothing !!!

2026-08-27 • via Nuitee
E
Elisabeth • solo_traveller • dk
10
dejligt sted at komme---- jeg kalder det " hjemme" når jeg skal beskrive det for andre,
Pros:

beliggenheden er jo rigtig fin- meget centralt. Morgenmaden dejlig.

Cons:

kan ikke komme på neget negativt.

2026-08-26 • via Nuitee
M
Margarita • solo_traveller • es
9
Pros:

El desayuno y la ubicación

Cons:

El lavabo no tragaba el agua y las camas del sofá-cama eran excesivamente blandas

2026-08-26 • via Nuitee
K
Karine • family_with_children • fr
8
Petit hôtel agréable et petit-dejeuner excellent
Pros:

Petit déjeuner copieux et option sans gluten, petit hôtel mais très propre et personnel professionnel.

Cons:

Venir avec une voiture n’est pas une bonne idée. Il n’y a pas de parking propre à l’hôtel, ceux a proximité coûtent très chers.

2026-08-26 • via Nuitee
J
Jose Francisco • family_with_children • es
8
Para 2 o 3 noches, suficiente
Pros:

El desayuno tipo buffett

Cons:

La ducha, muy estrecha y se salía toda el agua

2026-08-25 • via Nuitee
P
Paulina • solo_traveller • pl
9
2026-08-25 • via Nuitee
G
graziana • solo_traveller • it
10
Pros:

Tutto

Cons:

Nulla

2026-08-25 • via Nuitee
K
Krisztina • family_with_children • hu
10
2026-08-25 • via Nuitee
T
Thorén • solo_traveller • se
10
2026-08-24 • via Nuitee
M
Marie • solo_traveller • se
7
Pros:

Bemötandet av personalen och storleken på hotellet, bra frukost

Cons:

Kändes lite slitet

2026-08-24 • via Nuitee