Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4592 reviews)
Stora Badhusgatan 28 , Gothenburg , se
+46 31 17 40 50

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

7.4
Based on 4592 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
S
Sonia • family_with_children • se
9
Good value for the cost.
Pros:

The breakfast and the staff were great! Good location close to the shrimp boat!

Cons:

We hated the curtains of the showers. Why not change to glass?

2026-08-08 • via Nuitee
A
Anita • solo_traveller • se
10
2026-08-08 • via Nuitee
S
Schránilová • solo_traveller • cz
6
2026-08-08 • via Nuitee
B
Benjamin • solo_traveller • de
10
Pros:

Das Frühstück

2026-08-08 • via Nuitee
A
Anders • couple • dk
4
Man får hvad man betaler for
Pros:

Belliggenhed

Cons:

INGEN rengøring fra 4/7 til 7/7

2026-08-08 • via Nuitee
A
Atterheim • extended_group • se
7
Bra
Pros:

Perfekt placering i Gbg

Cons:

Bra frukost

2026-08-07 • via Nuitee
E
Ebbe • solo_traveller • no
8
Det är inget lyxhotell. Men allt funkade och servicen var enkel och mycket bra.
2026-08-07 • via Nuitee
L
LIBOUREL IMOKRANE • solo_traveller • fr
9
2026-08-06 • via Nuitee
G
Gustavsson • solo_traveller • se
7
2026-08-06 • via Nuitee
D
David • solo_traveller • es
10
Pros:

Inmejorable relación calidad precio, buenísimo el desayuno.
Personal muy agradable

2026-08-05 • via Nuitee
R
Rune • solo_traveller • no
8
Hyggelig personell og helt greit hotell til denne prisen.
Pros:

Helt greit hotell.

Cons:

Mislikte ingenting.

2026-08-05 • via Nuitee
A
Adrian • solo_traveller • mx
10
Pros:

La ubicación es perfecta, el precio inmejorable por una habitación privada con baño interior, todo muy limpio, el desayuno excelente 👌

2026-08-05 • via Nuitee
C
Constanze • solo_traveller • at
9
2026-08-05 • via Nuitee
B
Bosse • couple • se
7
Trångt, trevligt, bra eller halvbra sängar och deras placering
Pros:

Personalen i receptionen

Cons:

Sov med kalluft i ansiktet

2026-08-05 • via Nuitee
A
Anne • family_with_children • dk
6
2026-08-05 • via Nuitee
I
Ingeborg • family_with_children • nl
9
2026-08-05 • via Nuitee
A
Anna • family_with_children • se
9
2026-08-04 • via Nuitee
M
Mathias • couple • se
7
I det hela en bra vistelse, bra bemötande och hjälpsam personal.
Pros:

Helt ok kontinentalfrukost, fanns mycket att välja på.
Relativt tyst utifrån trots öppet fönster.
Över lag bra service och bra bemötande.

Cons:

Saknade dock krokar att hänga ytterjackan på eller någon annat att lägga kläderna på 1 stol och garderob för 2st är i minsta laget.
Väldigt lyhört i vårat rum, dörrarna ut till korridoren borde ha bättre ljud isolering, man hör för väl som händer och pratas om i korridoren och vise versa när man går förbi rums dörrarna.
Lite svårt att veta om man fått kontakt med någon i receptionen genom högtalartelefonen när ingen satt vid den, i.o.m man aldrig fick någon bekräftelse på att man fått kontakt.

2026-08-04 • via Nuitee
V
Vincenzo • couple • it
8
2026-08-04 • via Nuitee
S
Sajad • solo_traveller • de
10
Pros:

Alles

Cons:

War nix

2026-08-04 • via Nuitee