Best Western Music Capital Inn

Hotels
•
Best Western
9.2 (668 reviews)
3257 Shepherd of the Hills Expressway , Branson , us
+1 417-334-8378

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Indoor pool
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Hot tub maintenance issues
Room size discrepancies
Busy breakfast room

Categories

Cleanliness
8.6
While most rooms were clean, there were issues like hair products in the bathroom and food on the floor.
Service
9.57
Staff were described as very nice and helpful, contributing positively to the experience.
Location
10
Location received multiple praises for being perfect and easy to access.
Room Quality
8.56
Rooms were comfortable but there were complaints about room size and booking discrepancies.
Amenities
9.59
Indoor pool and hot tub were appreciated, although the hot tub had maintenance issues.
Value for Money
8.55
Good breakfast and cleanliness provided reasonable value, but some issues diminished this.
Food and Beverage
9.1
Breakfast was good but the breakfast room was busy, indicating a need for improvement.
Overall Experience
9.6
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Heated Indoor Saltwater Pool
Indulge in relaxation with our heated indoor saltwater pool, perfect for a refreshing swim any time of the day.

Complimentary Hot Breakfast
Start your day right with our daily hot breakfast featuring delicious options like waffles, biscuits and gravy, ensuring a satisfying morning meal.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, in-room microwave and fridge, sauna, hot tub, and 24-hour reception services, making your stay comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Best Western Music Capital Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 668 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
K
Kim • couple • us
5
It was convenient where we were going, and the room was nice. If it wasn’t wet, it went great. The mattress wasn’t great
Pros:

It was good value and it was convenient where we were going

Cons:

The king size bedroom that we got was a handicap because I had problems getting an eye of the tub. We had a walk-in shower that leaked. The mattress was lumpy so we had to put the comforter down on it and get another comforter to cover us with. All our clothes, the comforters everything the carpet was damp because it was some kind of humidity problem in the room. I asked if they had a dehumidifier. They did not, but our clothes were wet. I had to wash them when I got home because of humidity in the room. I did report this to the people that were working in the front desk.

2026-08-28 • via Nuitee
J
Joshua • family_with_children • us
10
2026-08-28 • via Nuitee
M
Merle • family_with_children • us
10
2026-08-26 • via Nuitee
H
Heather • extended_group • us
8
2026-08-23 • via Nuitee
R
Ronda • solo_traveller • us
6
2026-08-21 • via Nuitee
C
Carl • couple • us
10
A lovely getaway, comfortable and close to the fun spots
Pros:

The location was perfect for the sights we visited, close and easy to access. The bed was extremely comfortable, and the room layout worked well. Andrew checked us in and out, and he was very friendly and helpful to provide area entertainment opportunities, to make the check-in smooth, and to advise how to best navigate the property. I'm glad we chose this hotel for our short vacation.

Cons:

The internet was spotty. While I was on an international conference call, the internet failed. Fortunately, I had already covered the most important parts of the business, but I would have liked a better connection.

2026-08-21 • via Nuitee
• couple • us
10
Branson vacation
Pros:

Loved the location. Hotel was clean and comfortable. Stacy checked us in and she was so friendly and helpful.

Cons:

N/A

2026-08-15 • via Nuitee
G
Gary • couple • us
8
2026-08-14 • via Nuitee
T
Timothy • family_with_children • us
10
The hotels on either side of mine wasn't "pleasant".
Pros:

Many breakfast choices including hot eggs, sausage, biscuits and gravy, waffles and pancakes. Toast, cereal, yogurt and several other choices I personally didn't try

Cons:

Nothing that the hotel could change in my opinion. It was a little too crowded for my liking but that just means a lot of guests enjoyed it as well.

2026-08-13 • via Nuitee
L
Larence • family_with_children • us
10
2026-08-03 • via Nuitee
D
Diane • family_with_children • us
8
Very comfortable clean and safe!
Pros:

Breakfast was very good with lots of choices and the location was very good!! A very nice pool and hot tub and we liked that it was open until midnight because we are usually out until around 10. Clean rooms and very spacious. We will be staying there again.

2026-08-03 • via Nuitee
C
Corey • family_with_children • us
8
2026-08-02 • via Nuitee
N
Newton • family_with_children • us
7
Older hotel with some updates and had convertible beds!
Pros:

Good location. Hotel was not as nice as pics but looked pretty good. Beds slept good. They also had a good variety of foods for breakfast. Loved that the pool was salt water.

Cons:

The carpets were dirty and needed cleaned. There was also mold around the tub.

2026-07-25 • via Nuitee
S
Sarah • family_with_children • us
9
2026-07-24 • via Nuitee
A
Aiden • couple • us
10
It was a gorgeous hotel for the price
Pros:

I loved the hotel pool and breakfast bar

Cons:

I didn’t like the cameras and how they were constantly going off when I was right next to it.

2026-07-22 • via Nuitee
D
Dee • family_with_children • us
5
Adequate for needs but old and overpriced
Pros:

Very convenient location and has free breakfast. Beds were comfortable considering how old the rest of the room was.

Cons:

Not updated and is old. The bathrooms are old and stained and have carvings on the doors. Sinks don’t drain well. Restroom smells of urine in the room and the toilet seats have cracked finish and stained showers.

2026-07-19 • via Nuitee
D
David • solo_traveller • us
6
Pros:

They were very friendly

Cons:

They were having trouble with the hot tub part of the time and had to tell them to clean the room a couple times

2026-07-14 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

The hotel had really great amenities, was very clean and the staff were all very friendly.

Cons:

Nothing, it was all great.

2026-07-13 • via Nuitee
W
Watson • couple • us
9
Great experience
Pros:

Location and breakfast was excellent!

Cons:

No comment

2026-07-09 • via Nuitee
V
Vicki • couple • us
8
Very nice, great location, comfy.
Pros:

Location is excellent for us. It’s clean and staff is friendly.

Cons:

The pillows kept sliding around, hard to get in right position

2026-07-05 • via Nuitee