Ascot Hyde Park Hotel

Hotels
5.9 (5858 reviews)
11 Craven Road , London , GB
+44 20 7402 5447

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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Central access
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Unresponsive service

Categories

Cleanliness
4.29
Multiple reviews mentioned issues with cleanliness, including mold, bed bugs, and general dirtiness.
Service
6.76
Reviews indicated mixed feelings about service, with some noting unhelpfulness and a lack of engagement.
Location
8.8
The location received frequent praise for being central and convenient, making it a strong point for the hotel.
Room Quality
4.75
Numerous complaints about the condition of rooms, including mustiness, noise, and lack of modern amenities.
Amenities
6.28
Mentioned issues with broken lifts and limited amenities, but some positive notes on in-room facilities.
Value for Money
5.74
Value perception varies; some guests felt it was overpriced for what was offered.
Food and Beverage
5.29
No specific mentions of food quality, thus considered standard for this hotel tier.
Overall Experience
5.26
General sentiment was average; various positive and negative experiences balance out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Central Location in Elegant Paddington
Located a mere 150 meters from Paddington Railway Station, Ascot Hyde Park Hotel offers convenience and comfort in the heart of London. With Hyde Park just 500 meters away, guests can enjoy the tranquility of nature within reach.

Comfortable Rooms with Modern Amenities
Each room at Ascot Hyde Park Hotel features a private bathroom, tea/coffee facilities, satellite TV, and Wi-Fi access. Whether for business or leisure, our well-equipped rooms ensure a pleasant stay for all guests.

Easy Access to London's Top Attractions
With Lancaster Gate Underground Station a 5-minute walk away, exploring London is effortless. From the bustling Oxford Street to the trendy Notting Hill, the city's highlights are within easy reach.

Book your stay at Ascot Hyde Park Hotel for a memorable London experience.

Important information:

Baggage storage after check-out is available for GBP 5 per bag.

Early check in and late check out are available at an extra fee of GBP 25 per hour.

To our valued guests, unfortunately our elevator currently is out of service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

5.9
Based on 5858 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 6.28
Value for Money: 5.74
Food and Beverage: 5.29
Overall Experience: 5.26
R
Raymond • family_with_children • gb
3
Pros:

In a central location

Cons:

No lift and we were on top floor plus building work going on and no breakfast available

2026-09-19 • via Nuitee
M
Morgan • couple • nz
3
2026-09-19 • via Nuitee
J
Jason • solo_traveller • gb
3
Disappointing
Pros:

Good location.

Cons:

Extensive building work taking place.
Approximately three of five floors like a building site.
No lift, windows don’t open.
Customer services not good.

2026-09-19 • via Nuitee
U
Urban • solo_traveller • si
2
2026-09-18 • via Nuitee
G
Gabryel • couple • pl
8
2026-09-18 • via Nuitee
G
Gabryel • couple • pl
8
2026-09-18 • via Nuitee
L
Linda • couple • gb
9
Great
Pros:

Good location

Cons:

Nothing

2026-09-18 • via Nuitee
C
Camilla Sølvsten • couple • dk
1
Vi kommer bestemt ikke igen, kan på ingen måde anbefales
Pros:

Beliggenheden var fin i forhold til at kunne komme rundt i London

Cons:

Der var virkelig beskidt, klamt og ulækkert. Fliserne på badeværelset var smadret, vi var bange for at gå igennem gulvet. Det ene vindue kunne ikke lukkes, der sad en wire på så det blev siddende. Malingen skallede af mange steder.
Vi turde ikke røre væggene og gelænderet på vej op og ned ad trapperne, der var klistret og beskidt.
Man var igang med renovering, hvilket resulterede i endnu mere skidt rundt omkring.

2026-09-17 • via Nuitee
I
Ioana • couple • gb
6
2026-09-17 • via Nuitee
Q
QNA • solo_traveller • au
4
Not pleasant
Pros:

The room is small with two single beds. Reasonably clean. No stir stick/spoon for coffee. Common areas are messy and dirty. There is no lift. Not easy carrying suitcases to the 4th floor. Location is good

Cons:

The internal of the hotel

2026-09-17 • via Nuitee
C
coogan • solo_traveller • gb
10
2026-09-17 • via Nuitee
E
EIJI • solo_traveller • jp
4
2026-09-17 • via Nuitee
M
MHAMED • solo_traveller • it
8
2026-09-17 • via Nuitee
J
Jason • solo_traveller • au
5
2026-09-15 • via Nuitee
D
David • solo_traveller • gb
3
Cheap
Pros:

Great location close to Pddington station

Cons:

The mattress had a most unpleasant smell.

2026-09-15 • via Nuitee
C
Celina • couple • de
3
2026-09-15 • via Nuitee
T
tracy • solo_traveller • gb
5
2026-09-15 • via Nuitee
I
Ileana • solo_traveller • it
1
Un labirinto di scale
Pros:

La posizione è l’unica cosa favorevole di questa esperienza, poiché è essenziale stare vicino ai collegamenti per il centro e poi è facilmente raggiungibile.

Cons:

Tutto il resto è stato veramente carente e deludente rispetto a ciò che avevo letto su Booking, che non corrisponde minimamente alla realtà.

2026-09-14 • via Nuitee
J
Jaime • solo_traveller • us
2
2026-09-14 • via Nuitee
M
Mitchell • couple • gb
1
Love London - Really don’t love that hotel
Pros:

The Location and Price are the only Positives.

Cons:

Everything else! Do not book if you can’t carry your suitcases up many stairs.

After booking we looked more at the reviews and seen how bad it was so we tried to cancel 3 months in advance and they refused.

When we arrived we were informed our room was on the fifth floor and that the elevator was out of service. luckily me and my girlfriend are physically capable to carry our cases up all those stairs but we were drenched in sweat by the time we reached our hotel room.

When we actually opened the door the state of the room could be seen.

Lights hanging off walls
The sink completely cracked
Everything in need of repair or replacement

If all you need is a bed then yes this is fine but if you want anything slightly more then I would not recommend.

2026-09-14 • via Nuitee