Ascot Hyde Park Hotel

Hotels
5.9 (5744 reviews)
11 Craven Road , London , gb

Children allowed

Facilities

Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Concierge service
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Location
Central access
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Unresponsive service

Categories

Cleanliness
4.29
Multiple reviews mentioned issues with cleanliness, including mold, bed bugs, and general dirtiness.
Service
6.76
Reviews indicated mixed feelings about service, with some noting unhelpfulness and a lack of engagement.
Location
8.8
The location received frequent praise for being central and convenient, making it a strong point for the hotel.
Room Quality
4.75
Numerous complaints about the condition of rooms, including mustiness, noise, and lack of modern amenities.
Amenities
6.28
Mentioned issues with broken lifts and limited amenities, but some positive notes on in-room facilities.
Value for Money
5.74
Value perception varies; some guests felt it was overpriced for what was offered.
Food and Beverage
5.29
No specific mentions of food quality, thus considered standard for this hotel tier.
Overall Experience
5.26
General sentiment was average; various positive and negative experiences balance out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Central Location in Elegant Paddington
Located a mere 150 meters from Paddington Railway Station, Ascot Hyde Park Hotel offers convenience and comfort in the heart of London. With Hyde Park just 500 meters away, guests can enjoy the tranquility of nature within reach.

Comfortable Rooms with Modern Amenities
Each room at Ascot Hyde Park Hotel features a private bathroom, tea/coffee facilities, satellite TV, and Wi-Fi access. Whether for business or leisure, our well-equipped rooms ensure a pleasant stay for all guests.

Easy Access to London's Top Attractions
With Lancaster Gate Underground Station a 5-minute walk away, exploring London is effortless. From the bustling Oxford Street to the trendy Notting Hill, the city's highlights are within easy reach.

Book your stay at Ascot Hyde Park Hotel for a memorable London experience.

Important information:

Baggage storage after check-out is available for GBP 5 per bag.

Early check in and late check out are available at an extra fee of GBP 25 per hour.

To our valued guests, unfortunately our elevator currently is out of service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 5744 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 6.28
Value for Money: 5.74
Food and Beverage: 5.29
Overall Experience: 5.26
S
Sharon solo_traveller gb
8
Pros:

Lovely room, bathroom good bit to hot for me but just opened a window

Cons:

Lift was out of action so a pain carrying bags upstairs

2026-06-06 via Nuitee
F
Francisco Miguel solo_traveller cr
8
Bien ubicado
Pros:

Centrico

Cons:

El ascensor no funcionaba

2026-06-06 via Nuitee
J
John Frederick solo_traveller us
6
Cons:

Front desk guy should be at the back office. Not good with customer service

2026-06-06 via Nuitee
A
Anita solo_traveller at
7
2026-06-05 via Nuitee
B
Bellick solo_traveller fr
8
Pros:

L'emplacement est super. Les parties communes de l'immeuble méritent un peu de travaux de rénovation mais la chambre était très correcte, j'étais cour donc au calme.
Très bon rapport qualité/prix

Cons:

Accueil mériterait un peu de rénovation

2026-06-04 via Nuitee
R
Ross solo_traveller ie
3
Would have had a better stay in a dog kennel
Pros:

The pillows were alright
Location
Have to say the male on the desk was a gent

Cons:

The lady on the desk - sour look on her face it wouldn’t kill to smile to a paying customer :)
The layout of the place - it’s like a maze
Go all the up the stairs on my first day just to see the maid not finished my room even though I arrived nearly an hour after check in so loved that lads thanks for the extra few steps.
The shower door was about to fall off had to basically shower with the door open and the if your getting changed the building outside has a full view so I had to be careful not to moon the people across the way.
The place is so run down the pictures don’t show the huge amount of shite on the floors ceilings and shower.
Fan didn’t work even though it was 30 degrees out for £100 per night I expected so much better but I suppose my hopes weren’t high once I saw the goblin who greeted me (Hi if you’re seeing this).

2026-06-04 via Nuitee
T
Talia couple au
6
Good location, very basic
Pros:

Location, plenty of power points, balcony. Lift out of order but they carried out bags up for us which was nice

Cons:

Bathroom was very broken, housekeeping didn’t come every day didn’t didn’t vacuums/ change sheets for the whole stay

2026-06-04 via Nuitee
J
Judith solo_traveller au
8
Pros:

Great location near Paddington station which allows you to go on any direction, and well serviced by buses. Wide choice of food options, from supermarket grab and go options to multicultural restaurants and take aways

2026-06-04 via Nuitee
J
Jackie couple gb
7
Great for a pit stop to get around the city centre
Pros:

Location excellent - and very clean. Omar on night reception was friendly and helpful.

Cons:

It gets very hot in the rooms but they do have fans.

2026-06-04 via Nuitee
M
Mahmoud couple eg
9
9/10 just beacuse the amount of times i had to go to the 4th floor, around 2-4 times a day 😅
Pros:

it's close to paddington station. so you can go anywhere you want in london with a 5 minute walk basically. it's close to central london too, and an ebike parking spot there to rent bikes for the day. amazing spot. and also the view from the window was great.

Cons:

everything was great, except that the elevator was out of service and my room was on the 4th floor. they did however offer to bring our bags up which was really nice of them. and no ACs, but i figured almost no houses in the uk even have acs.

2026-06-04 via Nuitee
N
Nad solo_traveller be
1
2026-06-03 via Nuitee
C
Chloe solo_traveller gb
2
Cons:

Smelt of smoke. Very noisy (I was at the top of the stairs so my room location was the issue)

2026-06-03 via Nuitee
R
Rachel solo_traveller gb
1
Terrible
Pros:

It was a short easy walk from Paddington station

Cons:

All of it, it was filthy, run down, and not maintained at all, I had to fiddle with the lock on my door to get it to lock.

2026-06-03 via Nuitee
F
Fabio Antonino couple it
8
2026-06-03 via Nuitee
N
Nelson Arnoldo solo_traveller cl
7
Hotel con buena fachada por fuera , pero no así interiormente, la recepción mala .
Pros:

La ubicación

Cons:

Sin ascensor y por lo que se vio , era una falla de mucho tiempo, el hervidor de agua malo , la alfombra de la escalera en malas condiciones.

2026-06-03 via Nuitee
C
cristian couple it
8
2026-06-03 via Nuitee
M
Maria Del Mar solo_traveller es
5
Pros:

Nada

Cons:

Todo

2026-06-02 via Nuitee
T
Tiina family_with_children fi
3
Harmittaa ja olen todella kipeä.
Cons:

Hotellissa ei ollut aamiaista, hotellin hissi oli rikki ja huone oli annettu 4.kerroksesta. Saatiin pyynnön jälkeen huone 2. kerroksesta, mutta tilanne ei paljon helpottanut, kun ensimmäiseen kerrokseen oli 1,5kerrosta käveltävänä. Etsin tarkoituksella hissillisen hotellin, koska minulla on selkäsairaus, ja portaiden kulkeminen on raskasta ja kivuliasta. Tämän vuoksi emme voineet käydä päivällä huoneessa lepäämässä, vaan lähdimme aamulla ja palasimme illalla. Liikunta- ja toimintakyky heikkeni loman aikana ja olen edelleen todella kipeä. Tämä jäi harmittamaan isosti.

2026-06-02 via Nuitee
D
Donald James solo_traveller vn
5
Great for Paddington connections and access to London for a very short stay.
Pros:

Hotel Location for Paddington was my driver; it was an easy 5 minutes walk. Many local shops and restaurant options in close vicinity. Close to Paddington Basic and Little Venice, Nottinghill, Hyde park. Check in was friendly.
The room was west facing and hot due to setting sun. The windows were closed/didnt open ; the fan created too much noise ) and dust...it needed good clean. Otherwise room was simple and bed was comfortable. Shower room was small but spotlessly clean and good shower. Carpet a little dusty. TV , kettle, hairdryer.....Overall the room was fine and what I expected.

Cons:

The Public areas and access to floors have definitely seen better days. The lift was out of order. (But expected that from reading other reviews) The floor and wall finishes on stairs are dirty and very tired....as you will be is you have to drag a 23kg case up the narrow stairs. The cleaning staff were cheerful.
All in all the condition of the public areas let the rooms down even compared to other similar standard hotels in London I have stayed at over the years.

2026-06-02 via Nuitee
S
Stefanie family_with_children de
5
2026-06-02 via Nuitee