Ascot Hyde Park Hotel

Hotels
5.9 (5858 reviews)
11 Craven Road , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Central access
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Unresponsive service

Categories

Cleanliness
4.29
Multiple reviews mentioned issues with cleanliness, including mold, bed bugs, and general dirtiness.
Service
6.76
Reviews indicated mixed feelings about service, with some noting unhelpfulness and a lack of engagement.
Location
8.8
The location received frequent praise for being central and convenient, making it a strong point for the hotel.
Room Quality
4.75
Numerous complaints about the condition of rooms, including mustiness, noise, and lack of modern amenities.
Amenities
6.28
Mentioned issues with broken lifts and limited amenities, but some positive notes on in-room facilities.
Value for Money
5.74
Value perception varies; some guests felt it was overpriced for what was offered.
Food and Beverage
5.29
No specific mentions of food quality, thus considered standard for this hotel tier.
Overall Experience
5.26
General sentiment was average; various positive and negative experiences balance out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Central Location in Elegant Paddington
Located a mere 150 meters from Paddington Railway Station, Ascot Hyde Park Hotel offers convenience and comfort in the heart of London. With Hyde Park just 500 meters away, guests can enjoy the tranquility of nature within reach.

Comfortable Rooms with Modern Amenities
Each room at Ascot Hyde Park Hotel features a private bathroom, tea/coffee facilities, satellite TV, and Wi-Fi access. Whether for business or leisure, our well-equipped rooms ensure a pleasant stay for all guests.

Easy Access to London's Top Attractions
With Lancaster Gate Underground Station a 5-minute walk away, exploring London is effortless. From the bustling Oxford Street to the trendy Notting Hill, the city's highlights are within easy reach.

Book your stay at Ascot Hyde Park Hotel for a memorable London experience.

Important information:

Baggage storage after check-out is available for GBP 5 per bag.

Early check in and late check out are available at an extra fee of GBP 25 per hour.

To our valued guests, unfortunately our elevator currently is out of service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

5.9
Based on 5858 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 6.28
Value for Money: 5.74
Food and Beverage: 5.29
Overall Experience: 5.26
K
Kaarin • couple • fi
8
Ok
Pros:

Sijainti

Cons:

Remontti ja hissi ei toiminut

2026-10-17 • via Nuitee
A
Angel • couple • es
5
2026-10-16 • via Nuitee
W
Wilfredo • family_with_children • us
8
Pros:

The location close to Paddington Station and the value.

Cons:

The Lift was out of service

2026-10-16 • via Nuitee
F
Foulds • solo_traveller • us
5
Hard to find hotel in the dark especially for a new comer in town
Pros:

Didn’t have breakfast

Cons:

Didn’t realize that there wasn’t a Lyft

2026-10-15 • via Nuitee
M
Mark • family_with_children • gb
10
Easy kip
Pros:

Location

Cons:

Halls could do with a lick off paint

2026-10-15 • via Nuitee
G
Graham • solo_traveller • gb
7
2026-10-15 • via Nuitee
J
Jacob • family_with_children • dk
6
2026-10-15 • via Nuitee
A
Alessandro • family_with_children • ch
6
2026-10-15 • via Nuitee
A
Amandine • couple • fr
1
Cons:

Expérience catastrophique pour un trois-étoiles. Au-delà des photos, isolation pourrie, nous entendons tout le dehors et l’intérieur. je déconseille

2026-10-14 • via Nuitee
C
Crystel • couple • it
6
Pros:

Posizione ottima e camera abbastanza spaziosa.

Cons:

Struttura molto datata, sperate di non essere al terzo piano perché dovrete farvi tutto a piedi su delle scale minuscole. Mentre passavi vedevi anche proprio i muratori che lavoravano. Comunque nonostante queste cose alla fine dovete solo lavarvi e dormirci, la maggior parte del tempo sarete a visitare la città quindi ci sta dai.

2026-10-14 • via Nuitee
L
Louis • couple • fr
8
Très bon séjour
Pros:

J’ai très bien aimer ça proximité avec plusieur voix de métro, puis quartier vraiment très tranquille et calme

Cons:

Quelque petit chose à revoir à niveau ménage mais sinon dans l’ensemble c’était plutôt correct

2026-10-14 • via Nuitee
J
Joeri • family_with_children • nl
6
Prima.
Pros:

De lokatie

Cons:

De lift was kapot de douche had geen druk en de tv was zo groot als mijn telefoon.

2026-10-13 • via Nuitee
L
Liher • couple • es
6
5º piso sin ascensor
Pros:

Ubicado en un barrio tranquilo y bien comunicado.

Cons:

El hotel estaba en obras. El ascensor no funcionaba. Nuestra habitación estaba en el 5º piso. Cuando hicimos la reserva nadie nos informó de esta situación

2026-10-13 • via Nuitee
N
Nicholas • solo_traveller • gb
3
A dive wouldn’t recommend it
Pros:

Nothing much

Cons:

The place looked like it was about to fall to bits, black mould all over my bathroom, it was honestly a dive.

2026-10-13 • via Nuitee
A
ayoub • solo_traveller • ma
5
Pros:

L emplacement ♡♡♡♡♡

Cons:

J'ai passé une semaine dans cet hôtel. L'emplacement est tout simplement exceptionnel : il est situé tout près de la gare, de la station de bus et de la station de métro. Ces trois transports sont accessibles en seulement 2 minutes à pied. En résumé, la situation géographique de l'hôtel est idéale et parfaite.
​Cependant, en ce qui concerne la chambre, j'ai réservé une chambre double qui s'est avérée extrêmement petite et exiguë, au point qu'il est impossible d'accéder aux toilettes sans que mon compagnon de chambre ne doive s'allonger sur le lit. S'il est debout dans la pièce, il est impossible de se déplacer ou de circuler confortablement. De plus, notre chambre était située au dernier étage et l'hôtel ne dispose pas d'ascenseur.
​Dès le deuxième jour, j'ai demandé au personnel de changer de chambre, en leur expliquant qu'elle était trop petite, trop éloignée, et que le dernier étage aggravait ma fatigue en raison d'une blessure à la jambe gauche. Malheureusement, ils ont refusé de me changer de chambre. Certes, ils ont opposé un refus poli avec le sourire, ce qui évite de s'énerver, mais leur service client reste décevant, d'autant plus que j'ai pu voir d'autres chambres vides, grandes et spacieuses.
​Un point positif tout de même : la femme de chambre était d'un professionnalisme irréprochable.
​En conclusion : les chambres de cet hôtel laissent vraiment à désirer, mais son emplacement est idéal et tout est à proximité (épiceries, restaurants, etc.).

2026-10-13 • via Nuitee
M
Mohamed • couple • eg
10
2026-10-12 • via Nuitee
M
Mohamed • couple • eg
10
2026-10-12 • via Nuitee
S
Sabrina • solo_traveller • ie
10
2026-10-12 • via Nuitee
N
Najem • solo_traveller • iq
7
Very good
Pros:

Comfortable,clean,neer by metro station

Cons:

Not found elevator

2026-10-12 • via Nuitee
L
Lollino • couple • it
7
2026-10-12 • via Nuitee