The Spencer Hotel by Castle

Hotels
•
Independent
8.2 (819 reviews)
9-17 Byron Avenue, Auckland, 622 , Auckland , NZ
+64 9 916 6111

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
Luggage storage
Outdoor pool - seasonal
Elevator
Fitness facilities
Conference space
Golfing nearby
Television in common areas
See all facilities

Review Highlights

Pros:
Great location
Lovely views
Spacious rooms
Good gym facilities
Cons:
Pool closed for maintenance
Restaurant closed
Outdated decor

Categories

Cleanliness
8.21
Room was clean and tidy, but some rooms are dated with limited crockery.
Service
8.58
Staff were lovely but reception service was not always available.
Location
8.82
Great location near shops and close to the beach.
Room Quality
8.27
Rooms are spacious, but some furniture and decor need updating.
Amenities
7.7
Pool was closed for maintenance and some amenities were not up to standard.
Value for Money
8.16
Price was decent for the peak season, considering location.
Food and Beverage
7.21
No onsite restaurant; limited dining options nearby.
Overall Experience
8.68
Generally good stay with comfortable rooms and beautiful location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:18

Property Description

Welcome to The Spencer Hotel by Castle, where comfort meets convenience in the heart of Takapuna, Auckland.

Recreational Haven
Unwind after a day of exploration with our enticing hot tub, or stay active on our outdoor tennis court and well-equipped fitness center, perfect for all your recreational needs.

Business-Ready Amenities
Host your next event seamlessly in our expansive conference space with 8611 square feet available, supported by a dedicated business center and multilingual staff to cater to all your professional requirements.

Comfortable Guestrooms
Our 42 well-appointed guestrooms feature microwaves and LCD televisions, ensuring you feel at home with complimentary wired internet access, cable channels, and convenient personal amenities to enhance your stay.

Don't miss out on this extraordinary experience—book your stay today and discover the charm of Takapuna!

Important information:

  • The seasonal pool will be open from October 01 to April 05.
  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 819 reviews
Cleanliness: 8.21
Service: 8.58
Location: 8.82
Room Quality: 8.27
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.68
S
Suzy • couple • au
7
Great location, clean, comfortable, well priced
Pros:

Location, price, cleanliness, comfort

Cons:

The swimming pool has been closed for a very long time

2026-07-25 • via Nuitee
J
Jeff • couple • nz
8
We visit here regularly, very reliable, clean and tidy, good access, helpful staff, handy.
Pros:

We love the location , access and cleaniness etc

Cons:

Minor issues over car parking that all got sorted

2026-07-23 • via Nuitee
L
Li • family_with_children • cn
7
2026-07-23 • via Nuitee
H
Horan • solo_traveller • nz
9
Will be back
Pros:

Great location, really good price.Like the outlook and the facilities staff were great.

Cons:

Parking was OK. $30 per night

2026-07-21 • via Nuitee
J
Jaylene • solo_traveller • nz
7
Pros:

Location

Cons:

Unit needs updating, freshing up..

2026-07-20 • via Nuitee
F
Fleur • couple • nz
8
2026-07-14 • via Nuitee
P
Paula • solo_traveller • nz
10
2026-07-13 • via Nuitee
L
Lisa • solo_traveller • nz
8
2026-07-13 • via Nuitee
H
Hargreaves • solo_traveller • nz
8
Pros:

Location, close to family, restaurants, easy parking.

Cons:

Still no bar, restaurant. Couldn't work out how to increase the air conditioning.

2026-07-11 • via Nuitee
S
Stephanie • couple • nz
7
Pros:

view was amazing

Cons:

bathrooms and aesthetics were a little tired and could use an upgrade.

2026-07-05 • via Nuitee
R
Rouse • solo_traveller • nz
7
Pros:

Location

Cons:

Bad internet

2026-07-05 • via Nuitee
D
David • couple • nz
10
2026-07-03 • via Nuitee
A
Aroha Luke • solo_traveller • nz
4
2026-07-03 • via Nuitee
S
Susanna • couple • nz
8
Had an enjoyable stay overall!
Pros:

Convenient Location

Cons:

No restaurant on site and extra payment for off street parking.

2026-07-02 • via Nuitee
H
Haley • solo_traveller • nz
4
Pros:

Location

Cons:

Bit old and not morden uncomfortable bed
Little TV

Pool & spa pool out of use
Wasn't fun for my children

2026-07-01 • via Nuitee
N
Nick • solo_traveller • nz
8
2026-06-28 • via Nuitee
A
Allen • couple • nz
7
What we wanted.
Pros:

We got what we expected and what we paid for.

Cons:

It is getting a bit tired but is clean and tidy with price reflecting what it is.

2026-06-24 • via Nuitee
J
Jane • solo_traveller • nz
9
Great place to stay in Takas
Pros:

Everything, close to where we're visiting

2026-06-22 • via Nuitee
T
Tomars • solo_traveller • nz
10
Pros:

The view my room has of our Rangitoto and the
Comfortable furnishings

Cons:

The fact I have to leave

2026-06-21 • via Nuitee
K
Karty • solo_traveller • nz
7
2026-06-21 • via Nuitee