Mantra on Queen

Hotels
•
Mantra
8.2 (112 reviews)
570 Queen Street, Brisbane, Queensland, 4000 , Brisbane , AU
61-7-5665 4133

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Old and dated room condition
Tight car parking

Categories

Cleanliness
7.66
Clean rooms but some issues with updates and bathroom maintenance.
Service
9.13
Staff were amazing and friendly, attentive but not pushy.
Location
9.17
Great location with nice cafes and shops nearby.
Room Quality
7.12
Some rooms are old and dated, with issues such as holes in curtains.
Amenities
7.65
Car parking is tight and potentially challenging, especially for large cars.
Value for Money
8.11
Overall reasonable value considering the location and staff but needs improvements.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
8.13
Positive experience with staff service and location despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:45

Property Description

Experience the vibrant heart of Brisbane at Mantra on Queen, where comfort meets convenience.

Recreational Bliss
Unwind in our outdoor pool, rejuvenate in the hot tub, or indulge in the sauna. Our recreational offerings ensure that your stay is as invigorating as it is relaxing.

Comfort & Connectivity
Each of our 74 elegantly furnished guestrooms comes equipped with modern amenities including refrigerators and flat-screen televisions, alongside complimentary wired internet to keep you connected during your stay.

Event Space & Services
Planning a gathering? Utilize our versatile conference space and meeting rooms, totaling 1905 square feet, perfect for any occasion. Plus, enjoy added conveniences like room service, dry cleaning, and tour assistance at your fingertips.

Don't miss out on your stay at this prime location in Brisbane – book your room today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.2
Based on 112 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
P
Puspa • solo_traveller • au
7
2026-07-01 • via Nuitee
M
Mel • couple • au
10
Perfect for over night
Pros:

Good location.

Cons:

The car park is very tight

2026-06-30 • via Nuitee
N
Nathan • solo_traveller • au
8
Great stay.
Pros:

Great location.
Comfortable bed and couch

Cons:

Bathroom dated. Shower over bath.

2026-06-22 • via Nuitee
P
Priscilla Una • solo_traveller • au
1
2026-06-09 • via Nuitee
E
Emily • extended_group • au
2
Pros:

Reception staff were very nice

Cons:

Key cards locked me out of the building at 1:30am for an hour until after hours staff were able to come let us in which was very unsafe in the area. Felt extremely unsafe and in danger with the situation and this was not explained or apologised for.

2026-05-31 • via Nuitee
L
Leanne • couple • au
5
Great location and facilities with nice cafe down stairs. Good value for the price.
Pros:

The location

Cons:

The mould in the bathroom and the smell of the room.

2026-05-31 • via Nuitee
G
Gerard • solo_traveller • au
2
Poor service, charged a $25 cleaning fee no reason, slept, showered, left, no warrants for money gra
2026-05-23 • via Nuitee
W
wayne • solo_traveller • au
8
2026-05-19 • via Nuitee
T
Travis • solo_traveller • au
9
Fave Brissy Hotel
Pros:

My fave place to stay in Brisbane. Always a good view from rooms and a nice location, a short walk from Central station

Cons:

It was during Magic Week - a busy week, which meant that prices were higher than usual I think

2026-05-19 • via Nuitee
J
Julie • couple • au
3
First and last time.
Pros:

Room was clean.

Cons:

The reception staff (a male) was rude. there was no signage on parking area. Parking area demonstrates the company is all about the money.

2026-05-11 • via Nuitee
A
Albert • solo_traveller • au
3
Could have been better, was an ok place to just sleep for the night and that’s all
Pros:

Staff were great, handled all issues that were brought up.

Cons:

The room was outdated, stains on the carpet otherwise completely worn carpet, free wifi did not work, mouldy toaster and kettle, no room service. Basically got catfished by the commercial saying that it was a luxury hotel but ended up being put in one of the smaller rooms. First room was disgusting stains everywhere paint smell through out the room, when I got moved up a few floors I was put in a similar room which was also terrible but better than the first room. Was offered a free bottle of wine for compensation but never received that either. Ad said there would be all off these plus room service but was told at front counter that I booked an eco room which is not true as the booking didn’t state that I was being put in one of those. Allergies went off the charts as the aircon is dusty and filters have not been changed in what seems like years

2026-05-10 • via Nuitee
J
Jagad • solo_traveller • id
10
2026-05-10 • via Nuitee
C
CHARMANE • family_with_children • au
10
2026-05-10 • via Nuitee
P
Phil • solo_traveller • au
8
2026-04-26 • via Nuitee
J
Joshua • couple • au
9
2026-04-25 • via Nuitee
V
Vanessa • couple • au
10
2026-04-19 • via Nuitee
R
Ryan • extended_group • au
1
Cons:

Booked a 2 bedroom room. When checking in, the second bedroom was locked and I was told “we may be able to unlock the second bedroom but if not we will put a roll out bed in the lounge area”. I expressed concerns regarding this as I had paid for a 2 bedroom room. I then left the room for the evening as I had plans for that night.

Upon returning to the room late at night, the second bedroom was unlocked, and I thank the staff for that. However, a roll out bed was also in the room. Being so late, I thought nothing of it and went to bed.

When checking out I was charged for the roll out bed and refused a refund. The hotel claimed that I requested the roll out bed.

The hotel has refused to refund me for the cost they forced me to pay.

2026-04-17 • via Nuitee
A
Anthony • extended_group • au
10
2026-04-15 • via Nuitee
M
Mark • solo_traveller • au
9
Pros:

The two rooms
Good size bed

Cons:

Bit cramped in bath/shower

2026-04-15 • via Nuitee
J
Jannali • extended_group • au
8
2026-04-15 • via Nuitee