Mantra on Queen

Hotels
•
Mantra
7.1 (765 reviews)
570 Queen Street , Brisbane , AU

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location / walking distance to transport and sights
Friendly, responsive staff
Good breakfast and on-site restaurant
Nice views from rooms
Generally comfortable rooms/beds for some guests
Cons:
Very tight, narrow and confusing car park
Cleanliness issues: dust, smells, stains and spiders reported
Pool area and some amenities (gym/spa) underwhelming or broken
Dated bathrooms and shower-over-bath layout; missing mirrors/power points
Occasional noise (e.g., near pool/alarm) and missing in-room supplies

Categories

Cleanliness
5.8
Multiple reviews mention dirty floors, dust, greasy-hair smell, a brown stain, spiders and generally needing a deep clean; cleanliness is a clear weakness.
Service
8.8
Staff repeatedly praised for being friendly, responsive and helpful (including quick, polite handling of a blackout); service is a strong point.
Location
9
Location repeatedly described as central, convenient and within walking distance to key points; location is a major positive.
Room Quality
6.2
Mixed comments: some comfortable beds and good views, but reports of hard beds, dated bathrooms, missing mirrors/power points, noisy rooms and non-working spa bath reduce the score.
Amenities
5.9
Amenities are inconsistent: restaurant and breakfast receive good mentions but pool area, gym and spa issues plus frequent complaints about a very tight, poorly signed car park lower this category.
Value for Money
6.8
Some guests felt it was worth the money and good value given location, while others expected better for the price due to room/cleanliness issues; a slightly below-neutral score is appropriate.
Food and Beverage
7.2
Breakfast, coffee and the downstairs restaurant are positively noted, though in-room snack/mini-bar options are lacking.
Overall Experience
7.1
Overall mixed but leaning positive: excellent service and prime location balanced against cleanliness, parking and some room/amenity shortcomings, yielding an overall score in line with the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Accommodation with Stunning Views
Mantra on Queen offers contemporary rooms and apartments with breathtaking views of Brisbane River and the city. The well-decorated accommodations come with cable TV, air conditioning, microwaves, and refrigerators for your convenience.

Relaxation and Recreation Amenities
Guests can unwind in the outdoor pool, spa pool, fitness center, and sauna facilities available at Mantra on Queen. Whether you prefer a refreshing swim or a soothing sauna session, the hotel has it all to make your stay enjoyable.

Convenient Location for Exploring
Situated near Brisbane's CBD and just a short drive from Suncorp Stadium, the hotel provides easy access to various attractions like restaurants, bars, the Gallery of Modern Art, and Brisbane Powerhouse. With the airport and train station nearby, exploring the city is a breeze.

Book your stay at Mantra on Queen for a memorable Brisbane experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers, Mantra, BFree Surfers Paradise.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that this property has a strict 'No Party Policy'.

Please note that for bookings of 5 or more rooms, guests must sign the property's Terms of Stay. For further information, please contact the property in advance using the details found on the booking confirmation.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.

Reception Hours: Christmas & New Year
Please note our adjusted reception hours:

24th - 30th December 2025: 8:00 AM - 7:00 PM
31st December 2025: 7:00 AM - 10:00 PM
1st January 2026: 8:00 AM - 7:00 PM
For after-hours check-in, please call us in advance at (+61) 7 3234 8888 to advise your arrival time.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7.1
Based on 765 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9
Room Quality: 6.2
Amenities: 5.9
Value for Money: 6.8
Food and Beverage: 7.2
Overall Experience: 7.1
D
Dung • solo_traveller • au
7
Adequate for my purposes
Pros:

Location and convenience

Cons:

Noisier than I expected - I was located near pool area and alarm kept going off

2026-10-28 • via Nuitee
A
Amy • couple • au
6
2026-10-22 • via Nuitee
P
Patrycja • solo_traveller • au
8
Worth the money
Pros:

Great customer service and great location

Cons:

Bit disappointed with the pool area.

2026-10-20 • via Nuitee
N
nicholas • solo_traveller • au
8
Car park put me off coming backs
Pros:

Central location.

Cons:

Very narrow winding car park !

2026-10-18 • via Nuitee
D
Daniel • solo_traveller • au
8
2026-10-15 • via Nuitee
K
Kiri • couple • au
8
2026-10-14 • via Nuitee
M
Marcella • couple • sb
8
Very satisfied with the facility, very quiet and great customer service.
Pros:

Property was private and nice and quiet.

Cons:

It was quite a walk to the city for shopping convenience.

2026-10-11 • via Nuitee
M
Mohamed • solo_traveller • au
10
Excellent because of the staff
Pros:

The staff the staff the staff, everyone was super nice and accommodating. They made the stat extra special. Would definitely come back again

Cons:

I would have preferred a better bed blanket

2026-10-10 • via Nuitee
K
KO • couple • au
10
Amazing
Pros:

夜景が綺麗。
たまたま部屋の停電が起きたがスタッフの対応のスピードと丁寧さが素晴らしい

2026-10-10 • via Nuitee
W
Wendy • solo_traveller • au
9
2026-09-10 • via Nuitee
R
Rosemarie • extended_group • nz
7
2026-09-10 • via Nuitee
H
Hanneke • extended_group • au
10
2026-09-08 • via Nuitee
E
Elaine • couple • au
10
Great but not long enough
Pros:

The views

2026-09-03 • via Nuitee
T
Techa • couple • au
7
Alright for a short stay.
Pros:

Close to where we needed to be.

Cons:

A brown stain behind the toilet roll holder and 2 spiders in the rooms.
The carpark is horrendous!

2026-08-31 • via Nuitee
S
Sandra • solo_traveller • au
10
2026-08-30 • via Nuitee
M
McKendry • couple • au
9
2026-08-28 • via Nuitee
D
Debra • couple • au
8
Room was clean with good facilities, bed a bit hard.
Pros:

Good Location & value for money.

Cons:

Parking was a nightmare, never experienced such tight ramps, having a bigger car thought walls would scrape sides of car. Only found 1 car park for Hotel parking on 4th floor. All the rest were signed for Residents.

2026-08-17 • via Nuitee
M
Marlon • family_with_children • au
10
Pros:

Location is perfect.

Cons:

Nothing.

2026-08-13 • via Nuitee
J
Janne • extended_group • au
6
We end
Pros:

We loved the location
The beds were comfortable and the room was clean
Most of the staff were helpful
View from our room was lovely

Cons:

In room phone didn’t work so we couldn’t call reception. Missing supplies for example only 1 face washer and 1 blanket for 2 people and 2 single beds. No spoons and no milk for tea and coffee.

2026-08-08 • via Nuitee
G
Grant • solo_traveller • au
8
Pros:

It was only a short walk to central station.

Cons:

Nothing really.

2026-08-07 • via Nuitee