Grand Hôtel Spa & Thalasso

Hotels
9 (1098 reviews)
43 Boulevard Thiers , Saint-Jean-de-Luz , FR
+33 5 59 26 35 36

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent location
Friendly service
Good food and beverage options
Cons:
Small rooms
Spa needs improvement
Cleanliness concerns in some reviews

Categories

Cleanliness
8.25
Some reviews mentioned room issues that could imply cleanliness concerns.
Service
9.75
Staff were frequently described as friendly, helpful, and excellent.
Location
9.75
Consistently praised for its prime beachfront location.
Room Quality
8.25
Rooms were mentioned as small and needing refreshing, impacting the perceived quality.
Amenities
9.25
General positive sentiment but noted the spa has room for improvement.
Value for Money
8.25
While often considered great value, certain aspects such as small rooms affected perceptions.
Food and Beverage
9.25
Breakfast was highlighted as excellent with a good range of options.
Overall Experience
9.25
Most reviews reflected a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:22

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at the 1000 m² spa offering a sauna, hammam, and indoor heated sea-water swimming pool, all complimentary for guests.

Elegant Rooms and Suites
Experience comfort in air-conditioned, soundproof rooms with modern amenities like flat-screen TVs, free Wi-Fi, and the option for stunning ocean views.

Exquisite Dining Experience
Savor delectable meals at the exclusive restaurant Aho Fina, available by reservation for lunch and dinner, ensuring a culinary delight during your stay.

Experience a seaside retreat like no other at Grand Hôtel Thalasso & Spa in Saint-Jean-de-Luz. Book now for a luxurious getaway.

Important information:

Please note only small pets are allowed.

Please note that for group bookings of 6 bedrooms and more, specific cancelation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organize this.

Access to the indoor heated sea water pool, steam room, sauna, salt grotto and fitness room are included with no extracharge, and no appointment needed.

Please note that the property will be closed from the 26th of november 2023, until the 15th of december 2023.

Veuillez noter que noter établissement sera fermé à compter du 30/09/2025 jusqu'au 27/04/2026 pour motif de rénovation.

Please note that our establishment will be closed from 30/09/2025 until 27/04/2026 for renovation reasons.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

9
Based on 1098 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
B
Brad • solo_traveller • us
9
2026-10-30 • via Nuitee
C
Caroline • couple • fr
10
2026-10-29 • via Nuitee
T
Thibaut • family_with_children • fr
10
Juste parfait !
Pros:

Le professionnalisme, l'amabilité et la discrétion du personnel, une équipe fantastique avec de nombreuses attentions :)
Un grand merci a la conciergerie, réception, le responsable hébergement Jon, les filles au bar, le room service et sans oublier le service d'étage.
Notre suite était parfaitement adapté avec des enfants, dommage que nous n'ayons pas profiter davantage de la terrasse !

Cons:

Pas aimé la texture et odeur du lait pour le corps

2026-10-28 • via Nuitee
B
Borges • couple • fr
10
Reposant, classe, inoubliable
Pros:

L’endroit est idéal, les chambres sont spacieuses, le spa est tout neuf et très beau, le personnel très attentionné
Parfait

Cons:

Rien

2026-10-26 • via Nuitee
N
Nicolas • couple • fr
10
2026-10-22 • via Nuitee
P
Pierre • couple • fr
9
Pros:

Personnel professionnel, chambre superbe, hôtel superbe, déjeuner de qualité et varié… Vraiment très bien.

Cons:

Nous avons dîné un soir au restaurant de l’Hôtel:
Dommage que le contenu de l’assiette ne reflette ni le prix affiché ni le niveau attendu d’un hôtel 5 étoiles.

2026-10-21 • via Nuitee
D
David • couple • au
8
Great
Pros:

Didn’t

Cons:

Room small

2026-10-21 • via Nuitee
W
Wilson • couple • us
9
Pros:

Beauty and comfortable. The staff gives excellent so.

Cons:

The spa tubs had cold water.

2026-10-21 • via Nuitee
C
Christine • family_with_children • fr
9
Parfait week-end en famille pour mon anniversaire
Pros:

Magnifique hôtel personnel très prévenant situation exceptionnelle. Je recommande vivement

Cons:

Salle de bain un peu petite mais bien équipée

2026-10-18 • via Nuitee
J
Jean paul • couple • fr
9
Pros:

Petit déjeuner super bon

2026-10-18 • via Nuitee
A
Alice • couple • us
10
Pros:

Beautiful place! We had jr. suite the only complaint is the bathroom too small. 2 separate rooms, one only toilet very tiny, second is half a tub and one small sink. Taking a shower was disaster. No place to move and the water is everywhere outside the tub! Our balcony was bigger than bathroom. Other than that everything else was perfect. Thx

2026-10-18 • via Nuitee
E
Elisabeth • couple • fr
1
2026-10-18 • via Nuitee
J
Jean-Luc • solo_traveller • ch
10
2026-10-17 • via Nuitee
E
eric • family_with_children • fr
8
agréable séjour
Pros:

je dirai que l'ensemble des prestations offertes par l'établissement est conforme a cette catégorie d'hôtel avec un +++ pour le petit déjeuner dans une salle magnifique au pied de l'océan.
Un remerciements pour l'accueil, le service et la disponibilité du personnel de l'hôtel

2026-10-17 • via Nuitee
B
Böhm • couple • at
10
traumhaft schön
Pros:

sehr freundlicher Empfang, Zimmer echt schön, total ruhig, sehr edel eingerichtet. Betten super bequem, Essen sehr gut, Spa luxuriös und der direkte Ausgang zum Strand super !!

2026-10-17 • via Nuitee
T
Tillie • couple • fr
10
Pros:

Great spa.

2026-10-14 • via Nuitee
O
olivier • couple • fr
9
2026-10-14 • via Nuitee
A
Ana • couple • lu
10
Pros:

Tout

Cons:

/

2026-10-12 • via Nuitee
F
Frederic • solo_traveller • fr
8
2026-09-19 • via Nuitee
J
Joseph • couple • hu
8
Great for resting!
Pros:

The wellness was beyond ecpectations. Perfect. The teras also perfect.

Cons:

The room was smelly, smell from the shower sinc. Not all the time, but frequently (room 306). Every thing else nove, clean and perfect.

2026-09-16 • via Nuitee