Grand Hôtel Spa & Thalasso

Hotels
9 (989 reviews)
43 Boulevard Thiers , Saint-Jean-de-Luz , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good food and beverage options
Cons:
Small rooms
Spa needs improvement
Cleanliness concerns in some reviews

Categories

Cleanliness
8.25
Some reviews mentioned room issues that could imply cleanliness concerns.
Service
9.75
Staff were frequently described as friendly, helpful, and excellent.
Location
9.75
Consistently praised for its prime beachfront location.
Room Quality
8.25
Rooms were mentioned as small and needing refreshing, impacting the perceived quality.
Amenities
9.25
General positive sentiment but noted the spa has room for improvement.
Value for Money
8.25
While often considered great value, certain aspects such as small rooms affected perceptions.
Food and Beverage
9.25
Breakfast was highlighted as excellent with a good range of options.
Overall Experience
9.25
Most reviews reflected a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:22

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at the 1000 m² spa offering a sauna, hammam, and indoor heated sea-water swimming pool, all complimentary for guests.

Elegant Rooms and Suites
Experience comfort in air-conditioned, soundproof rooms with modern amenities like flat-screen TVs, free Wi-Fi, and the option for stunning ocean views.

Exquisite Dining Experience
Savor delectable meals at the exclusive restaurant Aho Fina, available by reservation for lunch and dinner, ensuring a culinary delight during your stay.

Experience a seaside retreat like no other at Grand Hôtel Thalasso & Spa in Saint-Jean-de-Luz. Book now for a luxurious getaway.

Important information:

Please note only small pets are allowed.

Please note that for group bookings of 6 bedrooms and more, specific cancelation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organize this.

Access to the indoor heated sea water pool, steam room, sauna, salt grotto and fitness room are included with no extracharge, and no appointment needed.

Please note that the property will be closed from the 26th of november 2023, until the 15th of december 2023.

Veuillez noter que noter établissement sera fermé à compter du 30/09/2025 jusqu'au 27/04/2026 pour motif de rénovation.

Please note that our establishment will be closed from 30/09/2025 until 27/04/2026 for renovation reasons.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 29 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 989 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
I
Iswandi solo_traveller fr
9
Pros:

La localisation, l accès a la plage, la terrasse en front de mer, la gentillesse du personnel

Cons:

Petit déjeuner non inclus dans le prix de la chambre

2026-05-23 via Nuitee
D
Daniel couple fr
10
Séjours remarquable aidé par une météo superbe.
Pros:

Emplacement remarquable et personnel très attentionné.

Cons:

Rien

2026-05-23 via Nuitee
D
Denis couple fr
10
2026-05-21 via Nuitee
F
FloGuil solo_traveller fr
9
Pros:

Localisation exceptionnelle
Un staff aux petits soins

2026-05-19 via Nuitee
L
Lindsey Robertson extended_group gb
10
Wonderful!
Pros:

Location was perfect, with the terrace overlooking the beautiful beach. The staff were very friendly and helpful. We just loved it all!

2026-05-18 via Nuitee
K
KOSTYANTYN couple ua
8
2026-05-18 via Nuitee
B
BERNARD couple fr
10
Nous reviendrons avec plaisir
Pros:

Sejour parfait

Cons:

Rien

2026-05-16 via Nuitee
J
jerez couple fr
10
Pros:

L'emplacement parfait
Très belle deco
Personnel avenant
La réception exceptionnelle

2026-05-13 via Nuitee
S
Sergio solo_traveller es
9
2026-05-11 via Nuitee
F
frederique solo_traveller fr
10
magnifique établissement, calme, bien situé, vue magnifique, cosy.
Pros:

l'emplacement, le calme, la vue, les petits déjeuners, le restaurant, la gentillesse du personnel

Cons:

Rien tout était parfait

2026-05-11 via Nuitee
G
Gerber couple at
8
Pros:

Besser könnte die Lage nicht sein. Das Spa ist sehr angenehm und nicht überlaufen.

Cons:

Im Restaurant hatte es unglaublich viele Fliegen.

2026-05-06 via Nuitee
C
Célia couple fr
9
Très bel Hotel & Spa
Pros:

- Le check out a midi qui nous laisse le temps de profiter
- Le cadre sublime
- L'accueil
- Le spa , avec ses nouveaux bassins et son decor splendide

Cons:

- Suppression des jets massants qu'il y avait dans la piscine avant la renovation
- Dérangement par les femmes de chambres a 22h pour nous donner 2 chocolats...

2026-05-06 via Nuitee
D
Duncan solo_traveller gb
8
2026-05-01 via Nuitee
D
Duncan extended_group gb
8
Great location walkable to the town and on the beach
Pros:

Great location

Cons:

It was good nice staff

2026-05-01 via Nuitee
A
Alain couple fr
9
Hôtel de qualité bonne situation, calme.
Pros:

Très bel hôtel, rénové et très bien situé pour visiter à pieds la ville.

2026-04-30 via Nuitee
J
juanjo couple es
8
Pros:

Decoración y el personal

Cons:

Spa. Sauna estaba fría y no se pudo usar. cogí ese hotel para el spa y de tres cosas que había una no funcionaba bien

2026-01-19 via Nuitee
D
Deirdre couple gb
7
We enjoyed our short visit
Pros:

Wonderful location. Excellent food

Cons:

Bedroom was a little tatty

2026-01-19 via Nuitee
C
carlos couple ar
8
Very nice
Pros:

Lo atino and the Design

Cons:

We were asigned a Room for doabled people , and bathroom floded evert time we took a shower

2026-01-19 via Nuitee
P
Pedro couple pt
6
Pros:

Pequeno almoço muito bom. Localização em frente à praia.

Cons:

Quarto não correspondia às fotos no booking. Tem alcatifa.

2026-01-19 via Nuitee
F
Fabien couple fr
10
2026-01-19 via Nuitee