Spark by Hilton Walker Grand Rapids North

Hotels
•
Spark by Hilton
7.6 (627 reviews)
2151 Holton Court North West , Grand Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly staff
Cons:
Inconsistent cleanliness
Poor breakfast selection
Issues with room quality

Categories

Cleanliness
6.81
Mixed sentiments, with mentions of the room not being very clean and strong chemicals present.
Service
8.28
Many positive remarks about staff friendliness, but some were slow to attend to guests.
Location
8.32
Convenient location with nearby amenities.
Room Quality
6.77
Positive mentions about comfort but concerns about run down conditions.
Amenities
7.3
Limited amenities mentioned, with opportunities for improvement like the breakfast selection.
Value for Money
8.76
Recommended as a good value despite some negatives.
Food and Beverage
7.31
Breakfast offerings were limited and some issues noted.
Overall Experience
7.28
Overall mixed experience with some guests recommending it but others expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:12

Property Description

Convenient Location
Situated just 11 km northwest of Central Grand Rapids in west Michigan, Baymont Inn and Suites Grand Rapids N/Walker offers easy access to the city's attractions.

Comfortable Accommodations
Each room includes free WiFi, cable TV, a microwave, refrigerator, and tea/coffee maker, ensuring a comfortable stay for every guest.

Fantastic Amenities
Enjoy a complimentary continental breakfast, relax in the indoor pool and hot tub, work out in the fitness centre, and take advantage of the 24-hour business centre and reception.

Ready to experience comfort and convenience at Baymont Inn and Suites Grand Rapids N/Walker? Book your stay now!

Important information:

Please note that the minimum check-in at the property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.6
Based on 627 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 7.28
J
Jaleel • couple • us
9
2026-06-13 • via Nuitee
A
Austin • couple • us
7
Pros:

Was verry nice and spacious

2026-06-12 • via Nuitee
C
Carl • couple • us
4
ok stay
Pros:

room was nice noticed mold around shower

Cons:

Hall way had dirty carpet around elevator that was not functioning properly and no inspection compliance certificate

2026-06-11 • via Nuitee
S
Sheree • couple • us
8
2026-06-10 • via Nuitee
M
Michele • couple • us
10
Quiet, comfortable and happy
Pros:

Beautiful

Cons:

Not much to not like. Great job

2026-06-09 • via Nuitee
S
Szabados • couple • us
10
We were there just long enough to sleep overnight but I had no complaints.
Pros:

It was nice and clean, convenient location. Nice enough little breakfast.

Cons:

Nothing

2026-06-04 • via Nuitee
E
Elizabeth • couple • us
5
2026-06-04 • via Nuitee
J
Jones • family_with_children • us
1
Awful
Pros:

My experience staying at this hotel was horrible.
I booked a stay from May 29–31 for a volleyball tournament. On my first night at Spark by Hilton Walker, I found hair on the towels and noticed yellow and brown stains on the sheets and blankets. I went to the front desk to make a complaint, and the employee working that evening was accommodating and helped address my concerns for the night.
I asked when management would be available and was told the next morning. On Saturday, I spoke with the manager, Angela Cummins. At first, she was pleasant and understanding. She refunded one night's stay, but then my debit card was charged again for an amount that had already been paid the previous day.
When I asked why my card was charged a second time, Angela told me she needed to do it for audit purposes and that she would refund the $193 charge once she received a code from Hilton. Concerned about the additional charge, I called Hilton customer service and asked them to provide the code she said she needed. The Hilton representative informed me that they do not provide any code for processing refunds.
I then returned to the front desk with the Hilton representative on speakerphone. Angela again stated that she needed a code, and the representative again explained that Hilton does not issue refund codes. At that point, Angela became angry and said, “You called corporate on me?” I responded that I did because I needed my money returned.
The situation quickly escalated. Angela began yelling and screaming, told me to leave, and said she was calling the police. The police were called, and I left the property because I no longer felt comfortable staying there.
The condition of the room was unacceptable, and the manager's behavior made the situation even worse. Hilton is currently working with me to resolve the refund issue and address the inconvenience.
I will never stay at this hotel again and would not recommend it to others.

Cons:

The room was fifty and the manager Angela Cummins was rude and nasty!!! She tried to fight me!!!!

2026-05-31 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-05-28 • via Nuitee
D
DONTAE • couple • us
1
2026-05-27 • via Nuitee
H
Hannah • couple • us
10
2026-05-25 • via Nuitee
S
Sara • family_with_children • us
9
2026-05-25 • via Nuitee
J
Jon • extended_group • us
7
The staff was friendly & helpful
Pros:

Close to downtown Grand Rapids

Cons:

Not one comfortable chair to sit on.

2026-05-25 • via Nuitee
E
Ezlyn • family_with_children • us
10
Amazing a dream
Pros:

Absolutely beautiful and the best employees I’ve ever met in a hotel extremely clean

Cons:

The fact that there was no hot breakfast

2026-05-21 • via Nuitee
A
Amanda • family_with_children • us
7
2026-05-19 • via Nuitee
V
Vivienne • couple • us
8
Pros:

- clean room
- friendly staff
- comfy bed
- nice tv/appliances
- good streaming availability

Cons:

- pillows too flat

2026-05-18 • via Nuitee
A
Andy • solo_traveller • us
10
Pros:

Pet friendly! Was great to have our dog received as well as us.

Cons:

No complaints

2026-05-16 • via Nuitee
J
Jason • couple • us
8
2026-05-14 • via Nuitee
J
Jaleel • couple • us
9
2026-05-13 • via Nuitee
D
Dawn • family_with_children • us
9
Very nice place!
Pros:

Nice location, beautiful property very updated

Cons:

Ice maker was broken and there wasn’t a vending machine

2026-05-11 • via Nuitee