Mercure Paris Porte de Pantin

Hotels
Mercure
7.9 (439 reviews)
22 avenue Jean Lolive , Pantin , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.9
Mentioned issues with cleanliness and maintenance in rooms.
Service
8.9
Generally positive comments about staff friendliness and hospitality.
Location
8.9
Convenient location close to the Zénith and amenities.
Room Quality
7.4
Several comments on outdated decor and comfort issues.
Amenities
8.4
General appreciation for available services but some complaints about limited options.
Value for Money
7.4
Mixed sentiments regarding the pricing versus quality.
Food and Beverage
6.9
Negative feedback about breakfast quality and value.
Overall Experience
8.4
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:55

Property Description

Convenient Location
Located next to Hoche Metro Station, Mercure Hotel is a short walk from Parc de la Villette and Porte de Pantin Tramway Station, offering easy access to Paris attractions.

Modern Amenities
Rooms feature cable TV, free Wi-Fi, and private bathrooms. Enjoy complimentary tea and coffee facilities for a relaxing stay.

Dining and Leisure
Start your day with breakfast at the hotel restaurant, Legato, serving fresh regional cuisine. Unwind at the garden terrace or bar after exploring Cités des Sciences and Musique nearby.

To experience comfort and convenience in Paris, book your stay at Mercure Paris Porte de Pantin today!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the restaurant is closed on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

7.9
Based on 439 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
F
Fabien 06510 solo_traveller fr
7
2026-07-24 via Nuitee
A
Ashley extended_group fr
10
2026-07-23 via Nuitee
A
ANDRE couple fr
8
2026-07-23 via Nuitee
S
Simon Douglas solo_traveller fr
10
Pros:

Très propre et une équipe formidable

Cons:

RAS

2026-07-22 via Nuitee
N
Nathalie solo_traveller be
8
2026-07-20 via Nuitee
S
Socapri solo_traveller fr
6
Cons:

Personnel pas souriant ne disant pas bonjour

2026-07-18 via Nuitee
M
Mohamed Chérif family_with_children dz
8
2026-07-18 via Nuitee
F
Florence solo_traveller be
7
Mitigé
Pros:

Bon emplacement dans le quartier de la Vilette

Cons:

Le pot de savon était vide dans la salle de bain.
Il faisait mourrant de chaud, même avec la climatisation.
Le personnel était peu avenant et peu sympathique.
La nuité a couté très cher pour ce que c'était. Et la taxe de séjour à 18 euros pour une nuit n'en parlons même pas...

2026-07-16 via Nuitee
R
Regina solo_traveller lu
8
Excellent emplacement si on a un concert à La Vilette; hôtel agréable; personnel très aimable
Pros:

le personnel très aimable et à l'écoute; l'AC par temps de canicule; la literie confortable; les produits NUXE; la smart TV ; la fontaine d'eau gratuite

Cons:

La déco de la chambre un peu vieillotte; le tapis plein; pas de distributeur de boisons et de Snacks... la chambre a besoin d'être rafraichie

2026-07-14 via Nuitee
D
Danelia solo_traveller za
9
Pros:

We received a very warm welcome and the staff were very friendly and helpful. The amenities are not five star, but it was comfortable and clean. Everything we needed was available. We had to book last minute because of a problem encountered at another venue, and everything was ready and organized for us when we arrived.

Cons:

Everything was in order. No complaints.

2026-07-13 via Nuitee
R
Ronald extended_group nl
8
2026-07-10 via Nuitee
F
FREDERIC solo_traveller fr
10
2026-07-07 via Nuitee
N
nelly solo_traveller fr
3
Cons:

Les chambres, malgré leur catégorie supérieure, sont dans un état assez médiocre. La moquette et les murs tapissés retiennent beaucoup la poussière et, étant allergique, j’ai réellement ressenti la présence d’acariens.

L’ensemble est ancien et mériterait une rénovation.

La propreté pourrait également être améliorée : j’ai retrouvé des cheveux dans la salle de bain.

Enfin, le réfrigérateur ne refroidissait pas correctement.

2026-07-07 via Nuitee
Y
Yvelene Pamela couple nl
9
2026-07-06 via Nuitee
Y
Yvelene Pamela couple nl
9
Geweldig!
Pros:

Afstand naar mijn evenement

Cons:

Vlekken op de tapijt

2026-07-06 via Nuitee
D
denis solo_traveller be
10
Pros:

Le service offertes, personnel ok.

Cons:

Rien a signaler.

2026-07-06 via Nuitee
K
Klaus solo_traveller at
6
Pros:

Lage, Service

Cons:

Zimmer nicht sauber

2026-07-03 via Nuitee
I
Isabelle solo_traveller fr
8
Bonne adresse
Pros:

Proximité du parc de la Villette, station métro.
Hôtel bien équipé avec restaurant et le personnel est gentil
Chambre climatisée

Cons:

Beaucoup de suggestions de la carte du restaurant n'étaient pas disponibles.
Nous avions une chambre PMR et la position des toilettes n'est clairement pas adaptée, même pour nous qui étions des personnes valides!

2026-06-29 via Nuitee
F
Fany Aulina solo_traveller de
10
Pros:

The room was very clean, and the AC worked perfectly during the heatwave. The staff was also incredibly friendly.

2026-06-29 via Nuitee
S
Sophie solo_traveller fr
8
2026-06-29 via Nuitee