Embassy Suites by Hilton Anaheim South

Hotels
•
Embassy Suites Hotels
8.2 (2286 reviews)
11767 Harbor Boulevard , Garden Grove , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Helpful staff
Cons:
Clogged drains
Soiled furniture
Maintenance issues with elevators and amenities

Categories

Cleanliness
7.7
Several mentions of soiled furniture and maintenance issues affecting cleanliness.
Service
8.7
Positive feedback on staff being helpful and service quality.
Location
9.2
Multiple mentions of great location, especially for Disneyland.
Room Quality
7.7
Negative mentions regarding room maintenance, such as clogged drains.
Amenities
7.2
Amenities such as elevators and swimming pool under maintenance, affecting the guest experience.
Value for Money
8.2
Generally acceptable value, though some concerns about deposit fees.
Food and Beverage
8.7
Consistent praise for breakfast and food quality.
Overall Experience
8.2
A mixed experience with several positives but notable negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:31

Property Description

Disney Concierge Desk and Free Breakfast
Located just 1.6 km from Disneyland, Embassy Suites by Hilton Anaheim South offers a unique experience with a Disney concierge desk for all your theme park needs. Start your day with a complimentary cooked-to-order breakfast before heading out to explore the local activities.

Garden Atrium and Fitness Facilities
Unwind in the 14-story garden atrium filled with tropical plants, waterfalls, and koi ponds. Stay active at the state-of-the-art fitness room or take a refreshing dip in the outdoor pool during your stay at this hotel.

Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site Serengeti Restaurant and explore a variety of dining and shopping options within walking distance. With the Anaheim Convention Center nearby and Knott's Berry Farm just 9.6 km away, there's never a dull moment at Embassy Suites by Hilton Anaheim South.

Important information:

Please note: Basic Internet at the property is free. Premium Internet costs USD 10.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2286 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
K
Kim • couple • us
10
2026-10-14 • via Nuitee
G
Ganna • family_with_children • us
9
2026-10-14 • via Nuitee
A
Abreu-Butron • couple • us
8
2026-10-13 • via Nuitee
M
Manuel and Rebecca • extended_group • us
9
Nice stay and the value was good.
Pros:

The bed was comfy and the evening reception and breakfast was nice.

Cons:

The snack area at the evening reception was messy and looked picked over.

The handles for the shower need to be adjusted. They fell off and spun around so not able to gauge the hot water.

2026-10-13 • via Nuitee
E
Eden • couple • us
9
Pros:

Everything went well: room, breakfast, bed.

Cons:

Just a comment on the front desk staff, that she should not chew gum while talking and dealing with the customers, which she was doing when we're checking in. She's not like too accommodating to talk with as well. I've worked in a hotel and resort and i know how a front liner should be.

2026-10-13 • via Nuitee
A
Anna • extended_group • au
9
Great
Pros:

Great value for money

Cons:

Sofa bed mattress very uncomfortable

2026-10-12 • via Nuitee
G
Gavin • extended_group • au
10
2026-10-12 • via Nuitee
M
Maison • family_with_children • us
10
2026-10-12 • via Nuitee
G
Gloria • solo_traveller • us
10
2026-10-12 • via Nuitee
C
clint • solo_traveller • us
10
2026-10-12 • via Nuitee
A
Ameli • extended_group • us
10
2026-10-11 • via Nuitee
M
Md Shahriar Syeed • family_with_children • bd
10
2026-10-10 • via Nuitee
M
Mhaldhyts • family_with_children • us
5
2026-10-09 • via Nuitee
D
Dale • solo_traveller • au
9
2026-10-08 • via Nuitee
L
Leslie • solo_traveller • us
6
2026-10-08 • via Nuitee
H
Hanh • family_with_children • au
8
Great location, family-friendly dining options nearby but communication could be improved.
Pros:

1. We really enjoyed the complimentary breakfast and the evening drinks service, which were a nice added benefit during our stay.

2. The shuttle service to Disneyland (available for an additional fee) was very convenient. The pickup point was directly in front of the hotel, making it easy to get to and from Disneyland without having to worry about parking or transport.

3. We really liked the hotel’s location. It was within walking distance of the car rental company, which was very convenient as we decided to hire a car a couple of days into our stay. Having the car made it easy to drive into Los Angeles for a day of sightseeing and then head to Huntington Beach the following day.

4. The location was also great for families. There were plenty of family-friendly restaurants and food outlets within easy reach, with lots of variety and options to suit families with young children. This made finding somewhere to eat each day very easy and convenient.

Cons:

1. Coming from Sydney, Australia, and being unfamiliar with the local transportation options, we specifically relied on the information provided on Booking.com when planning our arrival. Booking.com displayed an airport transfer/shuttle icon for the hotel, so we contacted the hotel through the Booking.com messaging system before our stay to ask whether an airport transfer could be arranged and whether there would be a fee. Unfortunately, the hotel did not respond to our message or even acknowledge the enquiry. We found this disappointing, particularly as an airport transfer was indicated on the Booking.com listing. Had we received a response, we could have planned our transportation accordingly and considered other options, including hiring a rental car, which would have been a fraction of the cost. Instead, we had to arrange an Uber from the airport at short notice and paid US$185 (UberXXL). As international visitors unfamiliar with the local transport system, having a response from the hotel would have allowed us to make a more informed and cost-effective decision.

2. The pool appeared to be heavily chlorinated, which made the water look somewhat murky. It would have been nicer if the pool water had been clearer and more inviting.

2026-10-07 • via Nuitee
J
Joanne • extended_group • za
5
Served it’s purpose
Pros:

Swimming pool was good

Cons:

Very dusty room, evening reception was extremely disappointing with undrinkable wine. No body wash, cups and coffee weren’t replenished daily.

2026-10-07 • via Nuitee
O
Oscar • couple • us
10
Location and price is unbearable.
Pros:

The Embassy Suites in Anaheim was a comfortable stay with clean, quiet rooms that made it easy to rest after a full day. The price was a great value for the space and amenities, especially compared with nearby hotels. The location was excellent, close to the parks and main attractions without the extra drive.

Cons:

One elevator not working

2026-10-07 • via Nuitee
T
Tracie • couple • us
10
We had a great stay!
Pros:

It was very nice. The staff were friendly. The location was great. The price was affordable. I would definitely stay at this location again.

Cons:

N/A

2026-09-18 • via Nuitee
J
Jaime • family_with_children • us
10
2026-09-17 • via Nuitee