São Paulo Tatuapé, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8.3 (2381 reviews)
Rua Serra de Juréa, 351 , Sao Paulo , BR

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent and varied breakfast
Good location (near metro/Tatuapé)
Friendly and helpful staff
Comfortable beds and spacious rooms
Efficient parking/parking service
Good promotional pricing/value
Cons:
Sealed/non-opening windows causing discomfort for some guests
Slow issuance of invoices/notes (delays)
Reception/room service delays and occasional service issues
Old towels and worn bathroom mats
Some rooms reported damp smell and mites
Limited/underwhelming dinner menu

Categories

Cleanliness
7.6
Mostly praised (several mentions of excellent/very good cleaning), but multiple complaints about old towels, worn bathroom mats, damp/humid smells and reports of mites in some rooms reduce the score.
Service
7.9
Staff often described as polite and helpful with good front-desk & parking service, but there are repeated reports of slow room service, delays in issuing invoices and occasional reception problems.
Location
8.8
Repeated positive mentions: convenient location (near metro/Tatuapé) and praised by many guests.
Room Quality
7.8
Beds and room size frequently praised, but issues noted such as sealed/non-opening windows, cold rooms with limited heating/blankets, occasional missing bedding or sheets coming loose.
Amenities
8.4
Breakfast facilities, breakfast room and parking are highlighted positively; some limitations noted in evening/dinner offerings.
Value for Money
8.3
Guests mention good promotional pricing and generally see the hotel as good quality for the price.
Food and Beverage
9
Breakfast consistently described as excellent, varied and above average; occasional negative mentions about hotel dinner/menu limited or not meeting expectations.
Overall Experience
8.6
Majority of reviews are highly positive (recommendations, repeat stays), with some operational and room-specific issues that temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:25

Property Description

Spacious and Well-Illuminated Ambience
Experience a pleasant atmosphere with spacious and well-illuminated interiors at the São Paulo Tatuapé Affiliated by Meliá.

Modern Amenities
Enjoy modern amenities in all air-conditioned rooms, including a flat-screen TV, minibar, safe, and a pillow menu.

Convenient Location
Strategically situated on the east side of São Paulo, near Tatuapé subway station, shopping malls, and restaurants.

Book your stay now at São Paulo Tatuapé Affiliated by Meliá for a comfortable and convenient experience in São Paulo!

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

For reservation of up to 9 apartments different conditions of rates, availability and form of payment will apply.

Please note that the hotel requires a credit card pre-authorization upon check-in. Guests will not be charged at this time.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.3
Based on 2381 reviews
Cleanliness: 7.6
Service: 7.9
Location: 8.8
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.6
X
Xavier • family_with_children • br
10
2026-09-12 • via Nuitee
A
alumi • family_with_children • br
9
maravilhosa.
Pros:

otimo cafe da manha, otima localização, otimo atendimento.

2026-09-12 • via Nuitee
B
Bruno • couple • br
10
2026-09-11 • via Nuitee
J
Jussara • couple • br
10
Fantástica
Pros:

Quarto e restaurante

2026-09-10 • via Nuitee
L
Ladir • couple • br
9
Atendeu nosso.interesse
Pros:

Bom café da manha

Cons:

Péssimo atendimento do restaurante. Comida mal preparadas, pedidos trocados e atendentes mal preparados.

2026-09-09 • via Nuitee
J
JULIANA VIEIRA • couple • br
10
2026-09-09 • via Nuitee
W
WILSON CANCIAN • couple • br
8
2026-09-08 • via Nuitee
M
magdapires37 • solo_traveller • br
10
Pros:

Quarto amplo e confortável.Cafe da manhã excelente!!

Cons:

Do elevador acionado por cartao

2026-09-08 • via Nuitee
A
Antonio • solo_traveller • br
8
Cons:

O colchão de casal já está na hora de renovar. Está muito mole.

2026-09-07 • via Nuitee
S
Sergio Luparelli • solo_traveller • br
10
2026-09-07 • via Nuitee
B
Bárbara • couple • br
8
2026-09-07 • via Nuitee
N
Nobrega • family_with_children • br
10
Excelente
Pros:

Tudo muito organizado, quarto muito bom, cama confortável, chuveiro forte e quente, funcionarios solicitos e localizacao muito boa.

Cons:

Nada

2026-09-07 • via Nuitee
D
Daniela • solo_traveller • ar
10
2026-09-06 • via Nuitee
A
alfeu • couple • br
6
boa
Cons:

Deixei o carregador de celular no quarto, escrevi mensagem e informaram que acharam. Faz um mes que tento combinar de buscar mas não atende e-mail e nem telefone

2026-09-05 • via Nuitee
M
Marcela • family_with_children • br
10
Foi ótima
2026-09-05 • via Nuitee
S
Selestine • family_with_children • zw
7
Pros:

The area is good and the hitel is ok.

Cons:

the hotel restaurant menu has few appealing options. I was told a 10% discount fee applies to guests of the hotel but instead I had to pay 10% more on my total bill due to taxes so infact the bill was higher than the total from selected menu. And i don't understand how a hotel sells drinks and snacks in your hotel room but they don't tell you at check in that the stuff is for sell. I didn't like that.

2026-09-05 • via Nuitee
D
Daniel Gustavo Reis Garcia • solo_traveller • br
8
2026-09-05 • via Nuitee
C
Carlos • couple • br
8
2026-09-03 • via Nuitee
R
RICARDO ALEXANDRE • couple • br
6
Lamentável
Pros:

Quarto limpeza

Cons:

Contratei estarei com jantar incluso só que não
Constava tiver q pagar no restaurante R$279 comida ruim ainda

2026-09-03 • via Nuitee
H
Henrique • solo_traveller • br
9
2026-09-03 • via Nuitee