Hotel Saint Clair - Magnificent Mile

Hotels
8.4 (5671 reviews)
162 East Ontario Street , Chicago , us
+13127873580

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
Missing amenities

Categories

Cleanliness
8.3
Mixed sentiments were reflected, some mentioned cleanliness positively while others hinted at issues, hence a slightly lower score.
Service
9.1
Several reviews praised the staff for being friendly and helpful, leading to a strong positive sentiment.
Location
9.1
Location received consistent praise for its convenience, which justifies a higher score.
Room Quality
7.9
Concerns about room size, heating issues, and overall comfort lowered the score.
Amenities
7.6
Several complaints about missing amenities such as microwaves and fridges affected the score.
Value for Money
8.6
Good location and competitive pricing led to a solid rating despite some limitations.
Food and Beverage
8.1
Some comments on the coffee machine indicated room for improvement.
Overall Experience
8.5
Overall experiences were largely positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:04

Property Description

Stunning City Views
Experience the allure of Downtown Chicago at Hotel Saint Clair - Magnificent Mile. Indulge in breathtaking city views from our historic European-style high-rise hotel, just steps away from the iconic Magnificent Mile.

Convenient Amenities
Each of our cozy rooms features a 32-inch flat-screen TV, premium cable channels, and a coffee machine for your comfort. With free WiFi and a hairdryer provided, enjoy a seamless stay at our hotel.

Prime Location
Explore the vibrant city with ease as we are located near popular restaurants and the Grand Avenue CTA red line station. Don't miss out on visiting nearby attractions like the Shedd Aquarium and Navy Pier, just a short distance away.

Book your stay now at Hotel Saint Clair - Magnificent Mile for an unforgettable Chicago experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.4
Based on 5671 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.9
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
D
Dileep • extended_group • in
10
Good
Pros:

Good

Cons:

Good

2026-07-04 • via Nuitee
M
Morningstar • extended_group • us
5
2026-07-04 • via Nuitee
M
Mariam • solo_traveller • us
9
Pros:

The water pressure in the shower was great. Clean hotel, great location. Comfortable bed. A good value stay

2026-07-04 • via Nuitee
G
Gering • family_with_children • us
8
Would definitely stay here again - great location, great staff, clean enough, and valet parking.
Pros:

Location was great, staff was incredibly helpful, valet service worked really well (especially since we didn't plan on accessing our vehicle during our stay).

Cons:

It would be nice to have had a fridge in the room. We made due with ice from the ice machine in a cooler though. Also, while the temperature was able to be maintained at a comfortable level, the noise from the AC unit kept waking us up during the night.

2026-07-03 • via Nuitee
R
RYAN • couple • gb
8
Great location!
Pros:

Great location couldn’t beat it really.

Cons:

Reception area was small and a little unwelcoming.

2026-07-03 • via Nuitee
C
Christina • couple • us
1
I didn’t stay at all
Pros:

Nothing

Cons:

I was given a room that already had someone else’s clothing etc and when I was given another room, that room had bugs flying around in it so I left to go to another Hotel

2026-07-03 • via Nuitee
T
Tatiana • solo_traveller • us
8
2026-07-02 • via Nuitee
C
Christopher • solo_traveller • gb
7
Pros:

Small rooms

Cons:

Great location

2026-07-01 • via Nuitee
K
Kristin • solo_traveller • us
5
Pros:

The location was great.

Cons:

The room was very tiny, especially for 4 adults. Could barely move, not enough room for luggage. No fridge. Breakfast only on the weekend.

2026-07-01 • via Nuitee
M
Mary Jennifer • family_with_children • us
7
Ok
Pros:

Clean and accessible to downtown

Cons:

One of the elevators was not working. Lobbies were tight. Rooms were tight as well

2026-06-30 • via Nuitee
O
Oscar David • solo_traveller • co
9
2026-06-30 • via Nuitee
E
Emily • solo_traveller • us
8
Pros:

Unbeatable location, larger room than expected, nice shower

Cons:

Pillows very dense/hard

2026-06-30 • via Nuitee
S
Sara • solo_traveller • us
7
Pleasant
Pros:

Staff was kind

Cons:

Elevator sometimes didn't come, had to take stairs from 15th floor

2026-06-30 • via Nuitee
D
Deirdre • extended_group • us
10
2026-06-29 • via Nuitee
H
Hoggy1968 • solo_traveller • gb
9
Pros:

Excellent location

2026-06-29 • via Nuitee
L
Laura • solo_traveller • ar
9
2026-06-29 • via Nuitee
B
Brenda • extended_group • us
10
Excellent and I will be back!
Pros:

everything. We purchased pizza from the restaurant Nora.

Cons:

NA

2026-06-29 • via Nuitee
F
Francy • extended_group • co
9
Pros:

La ubicación , la limpieza y amabilidad de quienes atienden

Cons:

Las habitaciones son muy pequeñas , me
Cargaron 100 dólares que dicen se devuelven por el banco cerca de
Un mes

2026-06-29 • via Nuitee
T
Timothy • extended_group • ch
7
Es war genau das richtige Hotel für unseren Kurzaufenthalt in Chicago
Pros:

Die Lage, Zimmer war sehr gut ausgestattet, Dusche war gut und das alles zu einem sehr guten Preis-/Leistungsverhältnis

Cons:

Eigentlich gibt es nichts zu bemängeln

2026-06-29 • via Nuitee
M
Matteo • extended_group • it
9
2026-06-28 • via Nuitee