Hotel Saint Clair - Magnificent Mile

Hotels
8.4 (5819 reviews)
162 East Ontario Street , Chicago , us
+1 312-787-3580

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
Missing amenities

Categories

Cleanliness
8.3
Mixed sentiments were reflected, some mentioned cleanliness positively while others hinted at issues, hence a slightly lower score.
Service
9.1
Several reviews praised the staff for being friendly and helpful, leading to a strong positive sentiment.
Location
9.1
Location received consistent praise for its convenience, which justifies a higher score.
Room Quality
7.9
Concerns about room size, heating issues, and overall comfort lowered the score.
Amenities
7.6
Several complaints about missing amenities such as microwaves and fridges affected the score.
Value for Money
8.6
Good location and competitive pricing led to a solid rating despite some limitations.
Food and Beverage
8.1
Some comments on the coffee machine indicated room for improvement.
Overall Experience
8.5
Overall experiences were largely positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:04

Property Description

Stunning City Views
Experience the allure of Downtown Chicago at Hotel Saint Clair - Magnificent Mile. Indulge in breathtaking city views from our historic European-style high-rise hotel, just steps away from the iconic Magnificent Mile.

Convenient Amenities
Each of our cozy rooms features a 32-inch flat-screen TV, premium cable channels, and a coffee machine for your comfort. With free WiFi and a hairdryer provided, enjoy a seamless stay at our hotel.

Prime Location
Explore the vibrant city with ease as we are located near popular restaurants and the Grand Avenue CTA red line station. Don't miss out on visiting nearby attractions like the Shedd Aquarium and Navy Pier, just a short distance away.

Book your stay now at Hotel Saint Clair - Magnificent Mile for an unforgettable Chicago experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.4
Based on 5819 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.9
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
A
Amy • solo_traveller • us
8
Pros:

Great location! Walking distance to of major sites.

Cons:

Rooms are a bit outdated. The bathroom sliding door kept getting stuck. Cannot connect to steaming services such as (Netflix) to watch while winding down for the night.

2026-08-29 • via Nuitee
C
Connie • couple • us
7
2026-08-29 • via Nuitee
C
Cierra • couple • us
10
2026-08-29 • via Nuitee
J
Jennifer • solo_traveller • at
8
2026-08-29 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-28 • via Nuitee
C
Colleen • solo_traveller • us
10
2026-08-27 • via Nuitee
C
Colleen • solo_traveller • us
10
2026-08-27 • via Nuitee
J
Juan José • solo_traveller • ar
8
2026-08-27 • via Nuitee
H
Holly • couple • us
8
2026-08-26 • via Nuitee
L
Lauren • extended_group • us
8
2026-08-25 • via Nuitee
G
Gentile • extended_group • us
7
2026-08-25 • via Nuitee
A
Alashur • couple • us
10
2026-08-25 • via Nuitee
D
Daisy • family_with_children • us
8
2026-08-25 • via Nuitee
J
Jacqueline • solo_traveller • us
6
Average
Cons:

I had to ask for help because I have mobility issues. They were not so helpful.

2026-08-25 • via Nuitee
R
Roberto • family_with_children • ar
9
Buena relaciones precio calidad para una excelente ubicacion
Pros:

La ubicación es excelente y básicamente ese fue el motivo de la elección, y su costo diario. A una cuadra de Av. Michigan y a 4 del río donde están las mayores atracciones. La zona es muy segura.

Cons:

El baño: definitivamente el lavatorio es muy pequeño. El platito con el jabón se caía se lo pequeño que era el lugar para ponerlo. Al check in nos preguntaron si queríamos la limpieza todos los días, preguntamos si tenía costo, no lo tenía, entonces dijimos si obviamente, al quinto día volvimos y no se había hecho la limpieza.

2026-08-25 • via Nuitee
F
Fiona • solo_traveller • ie
8
great location. clean hotel
Pros:

clean lobby.. a lovely male receptionist.. on Monday 17th August morning at 6am sorted my room out ...
food , drinks and service very good in the bar.

Cons:

LIFT... long waits for the lifts.

2026-08-25 • via Nuitee
G
Gonzalo • solo_traveller • ar
7
2026-08-25 • via Nuitee
F
Fiona • solo_traveller • ie
7
lovely hotel. highly recommend
Pros:

staff very friendly. place spotless.

Cons:

lifts take so long

2026-08-24 • via Nuitee
R
Ric • family_with_children • us
8
2026-08-24 • via Nuitee
D
Damaris • extended_group • be
6
2026-08-22 • via Nuitee