Negresco Gran Via

Hotels
8.1 (3176 reviews)
Mesonero Romanos 12 , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent central location
Friendly/helpful staff
Clean, well-kept rooms and bathrooms
Good value for money
Comfortable beds when not noisy
Recently renovated/modern bathrooms
Cons:
Small rooms and limited wardrobe/storage
Air conditioning issues or noise
No minibar/fridge and lack of blinds in some rooms
Strong/shocking shower pressure in one report
Elevator very small and can be hot/cramped
Beds or room fixtures can be noisy

Categories

Cleanliness
8.3
Multiple comments praise cleanliness and organized rooms/bathrooms ("Muy aseado", "baño impoluto"). Overall rated slightly above target.
Service
8.9
Staff repeatedly described as very friendly and helpful ("personal muy amable", "atención 10/10", positive reception comments), supporting an above-average score.
Location
9.3
Consistently highlighted as excellent and central ("ubicación inmejorable", "en plena granvia", "en pleno centro") — one of the strongest positives in reviews.
Room Quality
7.1
Rooms noted as comfortable and modern by some, but frequently described as small, limited storage, noisy beds and occasional shower/AC issues; mixed feedback lowers this score.
Amenities
7
Mentions of limited amenities (no minibar/fridge, no blinds), small/hot elevator and AC problems reduce this category compared to location/service.
Value for Money
8.3
Many reviews explicitly praise the price/quality ratio ("calidad-precio", "buena relación precio/calidad"); rated above target but not outstanding.
Food and Beverage
8.1
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
7.8
General sentiment is positive ("Overall nice stay", many recommendations) but tempered by room size, amenities and occasional AC/noise issues, yielding a slightly below-target overall-experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:57

Property Description

Central Location in Madrid
Negresco Gran Via is conveniently situated in the heart of Madrid, just steps away from Gran Vía and a brief stroll from Puerta del Sol. With Gran Vía and Callao Metro Stations a stone's throw away, exploring the city is a breeze.

Comfortable and Well-Equipped Rooms
Each room at Negresco Gran Via is designed for your comfort, featuring full air conditioning, heating, satellite TV, and a work desk. The modern en suite bathrooms come with a hairdryer and a refreshing shower, ensuring a pleasant stay.

Convenient Amenities and Services
Enjoy complimentary Wi-Fi throughout the hotel, make use of the business centre, and take advantage of the 24-hour reception with a helpful tour desk. Unwind in the cafeteria area with a flat-screen TV after a day of sightseeing.

Book your stay at Negresco Gran Via now to experience the best of Madrid!

Important information:

When booking 2 rooms or more, different policies and additional supplements may apply. Check with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.1
Based on 3176 reviews
Cleanliness: 8.3
Service: 8.9
Location: 9.3
Room Quality: 7.1
Amenities: 7
Value for Money: 8.3
Food and Beverage: 8.1
Overall Experience: 7.8
J
Joanne • solo_traveller • gb
6
Good location
Pros:

The location was perfect. Near to where we wanted to be.

Cons:

The bed wasn't comfortable.

2026-09-19 • via Nuitee
A
Avanisova • couple • ie
9
Good service,clean rooms and amazing location!
Pros:

Everything is perfect

2026-09-18 • via Nuitee
G
Ginio • couple • pe
8
2026-09-16 • via Nuitee
I
ignacio • solo_traveller • ar
7
2026-09-16 • via Nuitee
M
marinella • couple • it
7
Pros:

Posizione comodissima

Cons:

Stanza molto piccola, mancanza di armadio e frigorifero.

2026-09-16 • via Nuitee
B
Borja • solo_traveller • es
8
2026-09-13 • via Nuitee
D
Diana • solo_traveller • cr
9
2026-09-13 • via Nuitee
T
TETSURO • couple • jp
9
機会があればまた利用したい
Pros:

ロケーションが最高

2026-09-11 • via Nuitee
S
sandra • solo_traveller • es
10
2026-09-10 • via Nuitee
L
LAURA • solo_traveller • es
10
2026-09-09 • via Nuitee
J
JUAN • couple • ar
10
Pros:

Ubicación excelente, a un paso de Gran Vía y de todas las atracciones en el centro de Madrid. Muy amable el personal, me permitieron hacer uso de la habitación después del horario del check out sin ningún costo.

2026-09-08 • via Nuitee
L
Luis Miguel • couple • fr
10
2026-09-07 • via Nuitee
A
Aggelina • couple • gr
8
Value for money specifically for location
Pros:

Ideal location, big room and renovated bathroom

Cons:

The room had humidity issues, and housekeeping never replaced our bed linens or towels.

2026-09-03 • via Nuitee
F
Francine • couple • mq
8
Pros:

Emplacement idéal

2026-09-03 • via Nuitee
V
Valentina • couple • co
10
2026-09-02 • via Nuitee
A
Alexander • solo_traveller • ca
6
2026-09-01 • via Nuitee
K
Konstantina • couple • gr
10
2026-08-31 • via Nuitee
O
OSAMA AHMED • solo_traveller • qa
10
2026-08-31 • via Nuitee
H
Hazal • solo_traveller • tr
7
2026-08-30 • via Nuitee
M
Martha • solo_traveller • cr
8
Pros:

Es céntrico

Cons:

Echaban un perfume de hombre que olía demasiado fuerte en la cama a la hora de arreglar la habitación, lo traté de aguantar el primer día pero luego quería vomitar. Tuve que pedir que cambiaran las sábanas. El agua fría no llegaba, teníamos que avisar para que la pusieran. Solo llegaba agua hirviendo

2026-08-29 • via Nuitee