Hampton Inn & Suites Buffalo/Downtown

Hotels
•
Hampton Inn
8.8 (700 reviews)
220 Delaware Avenue , Buffalo , us
+1 716-855-2223

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Exceptional service
Good breakfast options
Cons:
Issues with room reservations
Noisy environment
High pricing

Categories

Cleanliness
8.81
The rooms are very clean, but some guests noted cleanliness issues with bedding and amenities.
Service
9.28
Exceptional service noted, especially from front desk staff; very accommodating and helpful.
Location
9.12
Great location with easy access to restaurants and public transport.
Room Quality
8.27
Rooms were clean and nice, but some reports of not receiving reserved rooms and needing to upgrade.
Amenities
8.8
Facilities like the pool and gym were appreciated, but some guests had issues with noise and breakfast options.
Value for Money
8.26
Some guests felt that the pricing was high for the quality, especially with limited amenities in the room.
Food and Beverage
8.81
Breakfast included with lots of options; however, some guests expected more cooked options.
Overall Experience
9.08
Overall positive stay with special mentions of staff hospitality and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 15.5 km from Walden Galleria and near Buffalo State College, our hotel is the perfect base to explore Buffalo's attractions.

Comfortable Amenities
Indulge in our deluxe hot breakfast buffet, take a dip in the indoor pool, or stay active in the fitness centre. Find convenience in our on-site store for snacks and souvenirs.

Explore Buffalo
Discover the city's financial, leisure, and cultural hotspots nearby, such as KeyBank Center and the Buffalo Museum of Science. Enjoy a scenic waterfront walk or a relaxing boat cruise down the Niagara River.

Book your stay at Hampton Inn and Suites Buffalo/Downtown for a memorable Buffalo experience!

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8.8
Based on 700 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.12
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.08
D
Dominique • family_with_children • us
6
We made it thru the night.
Pros:

The staff, the location.

Cons:

The bathrooms are dated. Mildew/mold in multiple bathrooms that I checked. Bathrooms should always be very clean but this was a maintenance issue. The bathrooms caulking was peeling and there was black mildew on multiple places. I asked for another room which staff quickly agreed to but I had to check multiple rooms in order to find a bathroom with the least amount. For the cost of a night I don’t feel I should have to feel uncomfortable using the shower. The price adjustment was not offered to me either

2026-08-29 • via Nuitee
H
Hongbin • couple • cn
8
Pros:

房间宽敞

Cons:

位置一般

2026-08-26 • via Nuitee
C
Carmelo • couple • us
10
2026-08-20 • via Nuitee
D
Debbie • family_with_children • ca
10
2026-08-19 • via Nuitee
N
Nazipa • family_with_children • kz
10
2026-08-18 • via Nuitee
A
amy • extended_group • us
10
2026-08-16 • via Nuitee
L
LEA ANN TALBOT • solo_traveller • us
10
Comfortable, clean stay
Pros:

The facilities were clean. The key card helps gain access to rooms, elevator, and also the doors after 8PM; I appreciated the security. The beds and pillows were comfy. The water pressure was great. The breakfast area had many seating options. Uber services made getting to Terminal B a breeze. The greeting on the TV screen was a nice welcoming touch.

Cons:

No complaints

2026-08-15 • via Nuitee
M
Matthew • couple • ca
8
Great with one small blip, i would go back
Pros:

Staff was friendly, great location, parking was easy and breakfast was awesome

Cons:

They did have to change our room from the original 1 bedroom king to a 2 bedroom queen without our permission

2026-08-14 • via Nuitee
L
LaDonna • solo_traveller • us
10
August 2026 stay
Pros:

The front desk staff was very helpful and friendly.

Cons:

The handicap bathroom needed a little attention

2026-08-13 • via Nuitee
Y
Yi Hsuan • couple • tw
10
2026-08-13 • via Nuitee
C
Chaname Navarro • solo_traveller • pe
10
Pros:

La atención muy amable el personal

Cons:

Pocos restaurantes a los alrededores

2026-08-13 • via Nuitee
U
Ulloa • couple • us
10
Pros:

Easy to get to

Cons:

Nothing

2026-08-12 • via Nuitee
C
Cola • couple • us
10
2026-08-10 • via Nuitee
6
616lanceu • Business
2
was lied to about late check out and once purchased and arrived staff would not honor late check out I was promised
Pros:

was told I could have late check out when I called over the phone. I then booked a stay and came and stayed at the hotel to be told the next day that will not honor my late checkout. I called Hilton Honors of which they were useless and no help. I will not stay at a Hilton again. It wasa bait and switch and a lie.

2026-08-09 • via Tripadvisor
R
roberto • solo_traveller • it
8
Pros:

posizione

Cons:

colazione

2026-08-07 • via Nuitee
L
LC • family_with_children • sg
8
Will be back at Hampton if visiting Buffalo
Pros:

bed is very comfortable.

appreciate the beverage facilities and ice dispenser facility.

Cons:

all good.

2026-08-07 • via Nuitee
Y
Younje • couple • us
7
2026-08-04 • via Nuitee
J
John • couple • us
9
Very quiet hotel for a getaway
Pros:

Great room with awesome bed

Cons:

Get Kuerig in room

2026-08-03 • via Nuitee
V
valerio • family_with_children • it
7
Pros:

Posizione

Cons:

Pulizie. Non era stato preparato il divano letto e le lenzuola non erano in camera

2026-08-02 • via Nuitee
R
R5028ELadriann • Family
10
Excellent
Pros:

Joizelisse was amazing and helped make this experience easy, she should definitely be a manager or CEO

2026-07-31 • via Tripadvisor