Extend-a-Suites Phoenix

Hotels
5.6 (1060 reviews)
17211 North Black Canyon Highway , Phoenix , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean bed
Helpful staff
Cons:
Dirty rooms
Unsafe environment
Poor maintenance

Categories

Cleanliness
3.2
Numerous complaints about dirty rooms, bathrooms smelling of urine, and general filth.
Service
8.2
Helpful and professional staff, positive comments about check-in and check-out experiences.
Location
6.2
Good location but issues with safety and disturbance from the surroundings.
Room Quality
4.2
Multiple reviews highlighted issues with room readiness and overall room condition.
Amenities
6.2
Some amenities were mentioned as functioning, while cleanliness was a major concern.
Value for Money
5.2
Adequate for the dollar but generally considered not worth it after observing room conditions.
Food and Beverage
5.8
Not mentioned in any review; standard quality for this hotel tier.
Overall Experience
5.8
Many negative reviews, but some found positives in staff assistance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:44

Property Description

Spacious Rooms with Cable TV
Experience comfort and entertainment in our spacious rooms equipped with cable TV for your enjoyment.

Convenient Location
Located just 4 miles from Moon Valley Country Club and 5 miles from Arizona State University-West Campus, Extend A Suites offers a prime location for both leisure and business travelers.

Free WiFi and Work Desk
Stay connected with complimentary WiFi and be productive at the work desk provided in all guest rooms.

Book your stay at Extend A Suites for a perfect blend of comfort and convenience.

Important information:

Please note that a cash deposit is required from all guests. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

5.6
Based on 1060 reviews
Cleanliness: 3.2
Service: 8.2
Location: 6.2
Room Quality: 4.2
Amenities: 6.2
Value for Money: 5.2
Food and Beverage: 5.8
Overall Experience: 5.8
V
Vazquez solo_traveller us
8
Pros:

Clean room and the stuff conditioning was very cool

Cons:

Deposit amount should be lowered to 50

2026-08-06 via Nuitee
W
Wael couple us
1
2026-08-05 via Nuitee
F
Fanisha solo_traveller us
9
2026-07-25 via Nuitee
J
Jordan couple us
5
2026-07-22 via Nuitee
F
Fanisha solo_traveller us
9
2026-07-19 via Nuitee
F
Fanisha solo_traveller us
8
2026-07-16 via Nuitee
F
Fanisha solo_traveller us
9
2026-07-16 via Nuitee
R
Rickie couple us
1
Will never come back
Pros:

I didn’t like anything

Cons:

When I first got there the room they put me in smelled of a dog and had holes in the carpet. The next room the tub would not turn off there was bugs and the staff was harassing

2026-07-12 via Nuitee
G
Gabriela solo_traveller us
8
2026-07-12 via Nuitee
F
Fanisha solo_traveller us
8
2026-07-08 via Nuitee
L
Liz Areli solo_traveller mx
10
Pros:

Que tiene refrigerador y microondas

Cons:

Que el aire acondicionado hacía ruido como si tuviera una bolsa atorada en la habitación 217

2026-07-08 via Nuitee
D
DeAunte solo_traveller us
9
2026-07-04 via Nuitee
R
Richard solo_traveller us
6
Pros:

Price

Cons:

People hanging around the property

2026-07-03 via Nuitee
L
Laron Starghill solo_traveller us
10
2026-07-03 via Nuitee
A
Alejandro extended_group co
2
MUY MALO
Pros:

No me gusto nada

Cons:

La persona encargada no sabía ni como se abrían las puertas de las habitaciones, las habitaciones olían mal, había cucarachas en el cuarto. Además cobraron un depósito de USD 100 que no fue reversado al hacer check out.

2026-07-03 via Nuitee
Z
Zilth solo_traveller us
10
Pros:

Like it

Cons:

Nothing

2026-07-02 via Nuitee
C
Carrico solo_traveller us
8
Pros:

Comfortable room and near freeway.

Cons:

Remodeling and there was garbage laying around.

2026-06-30 via Nuitee
L
Leah solo_traveller us
10
Some adjustments would improve things
Pros:

Staff was excellent took care of what was needed. The bathtub wasn't clean and the man in the office came down and cleaned it himself. He was very efficient.

Cons:

Room was too dark needed more light. I like to read a just now bedside lamp or bright enough light in the whole room. One lame didn't work the whole outlet plug was pulled out of the wall.

2026-06-29 via Nuitee
C
Chacon solo_traveller us
5
2026-06-29 via Nuitee
C
Christopher couple us
8
2026-06-28 via Nuitee