Anantara Grand Hotel Krasnapolsky Amsterdam

Hotels
•
Anantara Hotels & Resorts
8.9 (8793 reviews)
Dam 9 , Amsterdam , NL
+31 20 499 0163

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, attentive staff (notably breakfast service)
Very good breakfast and restaurant food
Clean and comfortable rooms
Good facilities
Cons:
Rooms feel tired/worn and lack some in-room attention to detail
Noise from nearby Dam area for some rooms
Elevator layout can be inconvenient depending on room
Inconsistent SPA service and reservations
Perceived expensiveness for the room quality

Categories

Cleanliness
9.3
Generally praised as clean and comfortable by multiple guests; specific comment highlighted good cleanliness and comfort during stay.
Service
9.6
Staff widely praised for friendliness and attentiveness (notably Maureen for breakfast); some notes about SPA staff training and occasional reduced hospitality during busy periods.
Location
9.9
Consistently cited as exceptional and central, very close to cafes/restaurants and attractions; a few guests noted nearby noise from the Dam area.
Room Quality
6.8
Multiple complaints about rooms feeling tired or worn (floors, curtains), dated electronics, poor shower fittings, lack of daily replenishment/turn-down and issues with elevator placement affecting convenience.
Amenities
8.7
Facilities and breakfast receive positive mentions; however SPA service and reservation handling had issues, and elevator layout/room amenity gaps (no minibar, inconsistent replenishment) were noted.
Value for Money
8
Several guests felt the hotel was expensive for the room quality and expected higher food quality for the price, though many still found the overall offering worthwhile.
Food and Beverage
9.3
Breakfast and restaurant food are repeatedly praised as excellent; a few isolated complaints about in-room breakfast quality and expectations for higher-end treatments.
Overall Experience
9.6
Overall very positive — many guests recommended the hotel and would return, citing location, cleanliness and staff service as highlights despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious 5-Star Hotel in the Heart of Amsterdam

Historic Charm and Modern Comforts
Located on the edge of Dam Square, Anantara Grand Hotel Krasnapolsky Amsterdam offers a blend of historic charm and modern comforts. The 19th-century building houses spacious rooms with parquet floors, high-quality beds, and en suite bathrooms. Free WiFi and coffee/tea facilities add extra convenience to your stay.

Culinary Excellence
Indulge in a culinary journey at the Grand Cafe Krasnapolsky, serving classical dishes with a modern twist, or experience sophisticated modern cuisine at The White Room restaurant, awarded with a Michelin Star. From tea delights to gourmet meals, your taste buds are in for a treat.

Convenient Location
With tram lines just steps away and Central Station a short walk, exploring Amsterdam is a breeze. And with Schiphol Airport a quick drive from the hotel, your journey begins and ends with ease.

Ready to experience luxury in Amsterdam? Book your stay at Anantara Grand Hotel Krasnapolsky Amsterdam now!

Important information:

Please note that the credit card used to make the booking needs to be shown upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

If guests fail to provide the correct credit card upon arrival, they may have to pay with an alternative credit card at the hotel directly.

Please note that debit and credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, when the amount incurred during the stay will be charged.

Please note that early check-in is subject to availability.

The maximum vehicle height for parking at this property is 71 in. Taller vehicles cannot park here.

Parking is available for EUR 60 per day.

If breakfast is included in the room rate, one child under 11 can stay free of charge. Breakfast is half price for children under 12.

When booking 9 rooms or more, different policies and additional supplements may apply.

The apartments are on various floors, none of which are served by an elevator.

Please note that dogs and cats are only allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 35 kg or less.

Please note that pets, excluding guide dogs, will incur an additional charge of EUR 50 per pet per night.

Please note that a maximum of 2 pets are allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Video

Guest Reviews

8.9
Based on 8793 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.9
Room Quality: 6.8
Amenities: 8.7
Value for Money: 8
Food and Beverage: 9.3
Overall Experience: 9.6
G
Georgios • couple • gb
3
Not worth the price
Pros:

It's in need of full reconstruction

Cons:

Price doesn't correspond with the level of the hotel

2026-11-07 • via Nuitee
A
Abdulrahman • family_with_children • sa
10
2026-11-07 • via Nuitee
C
christian • couple • us
10
Pros:

The breakfast was fantastic. Made each morning great.

Cons:

I don’t think anything could of been better

2026-11-06 • via Nuitee
M
M.Sh. • couple • eg
9
Wonderful location and comfortable stay.
Pros:

Location and comfort

Cons:

too busy and staff is not enough, so you have to wait.

2026-11-06 • via Nuitee
F
Feras • couple • sa
7
2026-11-06 • via Nuitee
A
Ahmad • solo_traveller • sa
10
2026-11-06 • via Nuitee
Y
Yerlan • couple • kz
10
Pros:

Все понравилось!

Cons:

Отсутствие теплого пола, хотя бы в санузле, а в идеале на полу основной комнаты!

2026-11-06 • via Nuitee
F
FERNANDO • couple • mx
8
Pros:

La cama estaba muy rica y las almohadas fantásticas.

Cons:

Los elevadores lejísimos para poder llegar a la habitación. El desayuno muy caro.

2026-11-06 • via Nuitee
E
Ekaterina • family_with_children • ch
5
The hotel served the purpose, once
Pros:

Food buffet had nice selection but crowded- strange in November and out of season.
Room was good but noisy late at night as there was a bar in interior yard just below the room. We were proposed to change to a higher floor what we did - thanks to Luisa the manager.

Cons:

It was a very crowded location on Dam square with people with flags and cannabis smell. We selected. Due to relative proximity to the train station and other places of interest but I would not recommend to stay in this hotel for individual trips. Breakfast room was also crowded. Entrance and everything very gloomy and dark. Not inviting you want to leave fast.

2026-11-06 • via Nuitee
A
Araby • couple • eg
5
2026-11-05 • via Nuitee
E
Elham • extended_group • ae
10
Perfect location to experience all of the city
Pros:

The location is elite and accessible to everything. The staff were super friendly

Cons:

Some things felt outdated like the shower and the facilities were not in the same quality as I’ve experienced in other anantara properties

2026-11-04 • via Nuitee
K
Khalifa • couple • gb
10
Pros:

جميل ومساحة الغرف واسعه ، وفي افضل موقع في امستردام

Cons:

لايوجد

2026-11-04 • via Nuitee
A
Aleksej • couple • lt
10
2026-11-03 • via Nuitee
M
Munira • family_with_children • kw
9
2026-11-02 • via Nuitee
İbrahim Halil • couple • tr
10
2026-11-02 • via Nuitee
A
Ahmed Jaber • couple • iq
8
2026-11-02 • via Nuitee
H
Hans • couple • nl
8
2026-11-02 • via Nuitee
E
Eyad • couple • sa
9
استثنائي ويستحق التجربة
Pros:

الخدمات جداً ممتازة وراقية والطاقم بشوش وخدوم ومبتسم

Cons:

ازعاج الشارع والاصوات تضايق وقت النوم

2026-11-01 • via Nuitee
M
Mediha • couple • tr
10
2026-11-01 • via Nuitee
K
Kseniia • couple • ru
9
2026-11-01 • via Nuitee