Massimi City Garden

Hotels
8.9 (2201 reviews)
9 Largo Vincenzo Ambrosio , Rome , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unfriendly reception
Noise from cleaning staff

Categories

Cleanliness
8.48
Some guests reported issues with noise from cleaning staff and room cleanliness concerns.
Service
8.95
While many reviews appreciated the staff's helpfulness, a few guests experienced unfriendly service.
Location
8.99
Many reviews mentioned the convenience of the location with good transport accessibility.
Room Quality
8.44
Some guests found the room comfortable, but there were complaints about the extra bed quality.
Amenities
9.47
Guests enjoyed various amenities like the bar and shuttle service to public transport.
Value for Money
9.43
Several reviews felt they received good value for their stay, especially considering the location.
Food and Beverage
8.48
Breakfast was generally enjoyed, but there were mentions that it could be improved.
Overall Experience
8.95
Despite some issues, the overall experience was positive based on guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:31

Property Description

Set in Rome, 3.1 km from Vatican Museums, Massimi City Garden offers a garden, private parking, a restaurant, and a bar. This 4-star hotel offers a 24-hour front desk, concierge service, and free WiFi. Enjoy air-conditioned rooms with modern amenities, including a desk, safety deposit box, and flat-screen TV.

Luxurious Accommodation: Indulge in comfortable rooms equipped with a kettle, private bathroom, and more.
Delicious Dining Options: Start your day with a scrumptious buffet breakfast offering vegetarian and gluten-free options.
Family-Friendly Amenities: Let your little ones have a blast at the children's playground.

Book now and experience a memorable stay at Massimi City Garden in Rome.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.9
Based on 2201 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
P
Paulo • family_with_children • pt
10
O encanto da eterna cidade de Roma é agora um feliz memória nossa . Grazie mille Itália!
Pros:

Hotel remodelado muito limpo e acolhedor. Staff super simpático, muito prestáveis a dar informações e tem serviço de transporte para o centro. Bom pequeno almoço. Adorámos!

Cons:

Nada a apontar.

2025-10-18 • via Nuitee
L
Lavinia • solo_traveller • it
8
2025-10-18 • via Nuitee
E
ely • couple • us
10
Pros:

Comodidad y cercanía de transporte público.

2025-10-18 • via Nuitee
• couple • je
10
2025-10-18 • via Nuitee
K
KONSTANTINOS • family_with_children • ch
10
2025-10-17 • via Nuitee
I
Iwona • family_with_children • pl
10
Hotel jest absolutnie w porządku, a pobyt przebiegł bezproblemowo i zgodnie z oczekiwaniami.
Pros:

Hotel super ,miła obsługa ,pyszne śniadanie ,pokoje były codziennie sprzątane.

2025-10-17 • via Nuitee
K
Krystyna • solo_traveller • pl
10
Pros:

Staff, clean and comfortable stay, bar, restaurant, breakfast and shuttle to metro station Cipro from the hotel.

2025-10-17 • via Nuitee
E
Emil • couple • ro
6
2025-10-17 • via Nuitee
G
Giuseppe • family_with_children • it
9
2025-10-16 • via Nuitee
G
Grazia • solo_traveller • it
9
2025-10-16 • via Nuitee
R
Ralf Kirchner • family_with_children • de
9
2025-10-15 • via Nuitee
בוקייה • extended_group • il
7
2025-10-15 • via Nuitee
R
Raymond • couple • lb
10
2025-10-14 • via Nuitee
R
Renata • couple • hr
1
Disaster
Cons:

I do not recommend a room for 3 people because the third person sleeps on an extra bed which is a one star level. Uncomfortable, unstable, poor quality. The reception is very unfriendly, there is no word of welcome, there is no one to ask you if you are tired, he just said, give me your documents and asked for money for an extra bed because I did not know how to update the reservation. We made the bed ourselves because the receptionist said that the maid had left and that his job was not to make the bed. We were two families. We could not help but be amazed at how rude it was. When we told him that the room smelled, he said it did not matter because we were only staying for one night.

2025-10-12 • via Nuitee
4
40renataz • Couples
2
Terribly
Pros:

I do not recommend a room for 3 people because the third person sleeps on an extra bed which is a one star level. Uncomfortable, unstable, poor quality. The reception is very unfriendly, there is no word of welcome, there is no one to ask you if you are tired, he just said, give me your documents and asked for money for an extra bed because I did not know how to update the reservation. We made the bed ourselves because the receptionist said that the maid had left and that his job was not to make the bed. We were two families. We could not help but be amazed at how rude it was. When we told him that the room smelled, he said it did not matter because we were only staying for one night.

2025-10-11 • via Tripadvisor
P
Paola • family_with_children • kr
10
2025-10-11 • via Nuitee
S
Sondre • solo_traveller • no
3
Cons:

The hotel has a decent standard and a good location, but my stay was affected by several issues. The cleaning staff were very noisy early in the morning, and the walls are thin, so the sound carries easily between rooms. In addition, one of my jackets went missing from the room, and I have reason to believe it was taken by the cleaning staff. This is unacceptable, and I hope the hotel takes the matter seriously and investigates it properly.

2025-10-11 • via Nuitee
M
Mark David • solo_traveller • us
10
Excellent place and valu superior staff. Lovely all in all. Highly recommended.
Pros:

The staff was terrific. The rooms are good sized and clean. A very nice breakfast everyday. I had to leave early this morning and they called me a cab and even packed me a to go breakfast bag. Pretty gardens as well

Cons:

Nothing

2025-10-11 • via Nuitee
M
Moreno • solo_traveller • it
10
2025-10-09 • via Nuitee
S
Serena • couple • it
8
MOLTO PIACEVOLE
Pros:

MI SONO PIACIUTI MOLTO LA GENTILEZZA DEL PERSONALE E IL VERDE CHE CIRCONDA L'HOTEL

Cons:

I LETTI SONO PICCOLI E I MATERASSI PIUTTOSTO SCOMODI, LA COLAZIONE E' MIGLIORABILE (SOPRATTUTTO IL CAFFE')

2025-10-08 • via Nuitee