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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Golf course
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Billiards
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Solarium
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Snack bar
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Heated pool
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Public Bath
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Pool bar
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Kids' pool
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Fence around pool
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Tennis equipment
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.
Premium Dining Options
Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.
Resort-style Amenities
Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.
Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.
The total amount of the stay will be charged at check-in.
The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.
The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance
INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
La propreté et la qualité de la literie
Prendre une douche dans baignoire est vraiment dangereux car le fond de la baignoire est très glissant
Good location
No sockets beside the bed and no entertainment
Instalación
La piscina muy transitada
Resort sul mare oltre le aspettative. Camera spaziosa con balcone vista mare. Buffet della colazione di alto livello, con infinita scelta e pianista che ci allietava. Spiaggia attrezzata e molto bella. Piscine anche con idromassaggio. Servizio teli mare incluso. Staff gentilissimo e a disposizione per qualsiasi necessità Tutto perfetto! Giorno del compleanno con sorpresa… oltre agli auguri, in sala colazione torta e prosecco per un bel brindisi.
Location and staff
MIc dejun diversificat,acopera toate gusturile,calitativ.
Personal amabil
Plaja foarte aproape,curata
Internetul a functionat foarte slab cateva zile apoi a cazut de tot
Location on the beach, and central to shops/restaurants
Beautiful pool area, no loud entertainment which was great
Kettle in room would be nice and bath mat for bath, which was slippy
Kahvaltısı harikaydı. Özellikle pastahane ürünleri muhteşemdi. Çalışanlar çok ilgili, yardımsever ve güzel yüzlüydü. Odamızı her gün harika düzenlediler.
Balkonda sigara içme yasağı bizi gerçekten zorladı. Bu sebeple balkonu yeterince kullanmadık. Balkonda daha keyifli vakit geçirebilirdik. Ayrıca ilk katlarda küllük ve sigara içen insanlar gördük. Buda bizim sinirimizi fazlasıyla bozdu. Ama yinede kurallara uymayı tercih ettik.
Super
Ljubazno osoblje, prijatna atmosfera
Sobe bi mogle biti modernije
La atención del personal es muy buena, destacaría su simpatía y cercanía.
Está ubicado a pie de la playa El Camisón de aguas cristalinas y muy buena temperatura. El edificio, las instalaciones de la piscina y el comedor son muy bonitos. Además hay música de piano en directo durante el desayuno que es muy variado y superabundante. Hay todo tipo de bebidas, incluido cava.
Deberían ir pensando en renovar algunos detalles de las instalaciones, se nota el paso del tiempo por el mobiliario y los baños.
Ubicación excelente, con acceso directo tanto a la playa como a la avenida comercial, donde se encuentran numerosas tiendas y restaurantes. La experiencia durante el desayuno es especialmente agradable, gracias a una cuidada selección musical amenizada con piano en directo.
No me gustó tener que reclamar en varias ocasiones por el olor a humo de tabaco que entraba en la habitación procedente de los balcones contiguos. Aunque está prohibido fumar en todo el recinto, salvo en la zona específicamente habilitada para ello, muchos huéspedes incumplen esta norma y utilizan los balcones como zona de fumadores. Para algunas personas, como es mi caso, el humo del tabaco, además de resultar muy desagradable, es especialmente perjudicial. Tras comunicarlo, el hotel actuó con diligencia, aunque considero que debería ser más estricto en el control de este tipo de comportamientos.
Asimismo, durante el desayuno deberían controlar mejor la presencia de tórtolas en el comedor, ya que campaban a sus anchas y, en más de una ocasión, llegaron a asaltar los platos de algún comensal despistado.
A very lovely, clean,and quiet hotel, located just steps away from the wonderful Camisón beach and delicious restaurants.Despite the large number of rooms,it feels as though you are the only guests there: you rarely run into anyone in the elevator, and there are no lines at breakfast. The staff is polite and promptly handles all requests.
The breakfasts are delicious and hearty—especially the churros and Spanish cava.The premises are secure and guarded.Housekeeping services are provided every day.There is nice live music with delicious cocktails near the reception in the evening, though I would recommend adding more seating.
Colazione intercontinentale completa ed abbondante, posizione eccellente, attaccati alla spiaggia e in centro paese
Niente
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