London Chigwell Prince Regent Hotel, BW Signature Collection

Hotels
Best Western
8.4 (190 reviews)
Manor Road, Chigwell, Woodford Green, England, IG8 8AE , Woodford Green , GB

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Heating issues
Security concerns with parking

Categories

Cleanliness
8.18
Clean and well-maintained.
Service
9.15
Staff were very helpful and attentive.
Location
8.69
Convenient location for events.
Room Quality
7.64
Room quality was decent but lacked heating.
Amenities
8.67
Good facilities, but some amenities could be improved.
Value for Money
7.63
Some guests felt it was not worth the price due to issues.
Food and Beverage
8.68
Food quality during breakfast and events was praised.
Overall Experience
8.55
Overall a very good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:30

Property Description

Scenic Views and Top-notch Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features include concierge services, wedding services, and a picnic area.
Delicious Dining and Relaxing Lounge
Grab a bite at the hotel's restaurant overlooking the garden or enjoy 24-hour room service. Don't forget to unwind with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Convenient Services and Comfortable Rooms
Experience express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available. Each of the 62 guestrooms offers complimentary WiFi, private bathrooms with free toiletries, and daily housekeeping.
Experience luxury and comfort at London Chigwell Prince Regent Hotel, BW Signature Collection. Book your stay now for an unforgettable experience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 190 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.55
L
Leyla family_with_children gb
10
2026-06-06 via Nuitee
S
Sarah couple gb
4
2026-06-06 via Nuitee
M
Michelle solo_traveller gb
10
Excellent
Pros:

The property is beautiful, the rooms are very nice, clean and a great size. The bathroom was clean and the shower was amazing.

I went for a wedding the grounds and hall were stunning.

Cons:

N/A

2026-06-05 via Nuitee
K
Kay couple gb
10
2026-06-05 via Nuitee
A
Ameena couple gb
2
Never again
Pros:

Nothing

Cons:

Slow service
Called reception no answer was calling for 30 mins until I had to walk down to request extra bedding
Restless sleep due to bed being uncomfortable . Duvets being thin and smelling

2026-06-02 via Nuitee
S
Service & Onderhoud extended_group nl
5
Oververhit
Pros:

Ontbijt

Cons:

Geen airco bij 35 oC

2026-06-02 via Nuitee
P
Phil solo_traveller gb
7
Pros:

Very nice, staff helpful, room large

Cons:

Aircon didn't work but there were at least fans in the room

2026-06-02 via Nuitee
K
Kim solo_traveller gb
10
Wonderful
Pros:

The whole stay was fantastic, lovely staff, fabulous food, great location

Cons:

Nothing

2026-06-01 via Nuitee
M
Mark couple gb
9
Great spot
Pros:

Always stay here when you’re n the area.

Cons:

You have to pay for parking?

2026-05-31 via Nuitee
N
Neil family_with_children gb
8
Very pleasant stay
Pros:

Great breakfast, good size family room

Cons:

No air conditioning room was far too hot. Although I do accept it was a heatwave

2026-05-31 via Nuitee
A
Alan couple gb
4
2026-05-30 via Nuitee
D
Dainius solo_traveller lt
10
2026-05-27 via Nuitee
A
amber solo_traveller gb
10
Pros:

Beautiful hotel

Cons:

nothing

2026-05-27 via Nuitee
M
Mike couple gb
4
2026-05-27 via Nuitee
N
Nic solo_traveller gb
5
2026-05-26 via Nuitee
S
SAIMA couple gb
8
2026-05-26 via Nuitee
P
phillip solo_traveller gb
6
Cons:

I REGISTERED MY VEHICLE ON ARRIVAL AS INSTRUCTED MANY TIMES OVER 5 TO 6 WEEKS STAY AND STILL GOT 3 PARKING FINE REQUESTS AND THE STAFF WHERE NOT A LOT OF HELP WITH THIS MATTER .....DISAPOINTING CONSIDERING THE AMOUNT OF TIME I STAYED THERE ......

2026-05-26 via Nuitee
L
Linda Bolaji extended_group it
8
It was great but it could be better
Cons:

The air conditioning was not working , it was so hot .

2026-05-25 via Nuitee
H
Haynes family_with_children gb
8
The perfect respite following an emotional event.
Pros:

As usual checking in was smooth. Using the Princess Suite was amazing. Everyone loved the ambiance. A fitting venue.

Cons:

It was such a pity that the accessible room was not suitable for my wheelchair bound Mother when we needed it. We had no choice but to spread our towels on the floor to change her. But there is only so much adaptation permitted to former mansion houses.

2026-05-25 via Nuitee
E
Edith solo_traveller gb
8
It was a pleasure staying there
Pros:

It was clean and a good location for wedding

Cons:

The property was okay, spacious

2026-05-24 via Nuitee