Hotel Zetta San Francisco

Hotels
8.6 (603 reviews)
55 5th Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Comfortable Rooms
Clean Facilities
Cons:
No early bar hours
Busy parking situation

Categories

Cleanliness
8.56
Multiple mentions of cleanliness and comfortable accommodations.
Service
9.03
Staff were frequently mentioned as friendly and helpful, especially Eloisa and Jazmin.
Location
8.77
Great location, close to subway and nearby attractions.
Room Quality
8.52
Rooms are described as comfortable and clean.
Amenities
8.45
Play area and lobby amenities are well-liked, but some wished for longer bar hours.
Value for Money
8.61
Guests found the experience worth the price they paid.
Food and Beverage
8.26
Limited comments on food, but some guests wished for earlier bar hours.
Overall Experience
8.63
Overall, guests expressed enjoyment and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:21

Property Description

Luxurious Amenities
Hotel Zetta San Francisco offers a range of luxurious amenities to make your stay comfortable and enjoyable. From a 46-inch flat-screen smart TV to an Illy espresso coffee machine, each guest room is equipped with everything you need for a relaxing stay.

Dining Options
Indulge in delicious food options at the full-service bar, lounge area, and the on-site Cavalier Restaurant, offering UK-style brasserie cuisine. Whether you're looking for a quick bite or a sit-down meal, the hotel has you covered with a variety of dining choices.

Convenient Facilities
Stay active at the state-of-the-art fitness center, unwind in the games room, or take advantage of the concierge and laundry services for a hassle-free stay. With double-paned windows for peace and quiet, Hotel Zetta San Francisco ensures a comfortable and convenient experience for all guests.

Book your stay now at Hotel Zetta San Francisco for a luxurious and convenient hotel experience in the heart of Central San Francisco!

Important information:

Please note: When booking more than 5 rooms, this will be considered a group booking and a 7-day cancellation will be applied. If booking groups of 10 or more these need to be contracted directly through the hotel. The Destination fee includes: Fitness center with Peloton bike Open 5am-10pm - Printing services - High-speed WiFi - Local phone calls - In-room bottled water

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 603 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.77
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.26
Overall Experience: 8.63
J
Jasmine • extended_group • us
10
Great staff!
Pros:

Location

Cons:

There was water overflow by the toilet

2026-05-22 • via Nuitee
L
LUIS MARIA • extended_group • it
9
2026-05-20 • via Nuitee
C
Christopher • couple • us
9
2026-05-19 • via Nuitee
L
Lakhminder • solo_traveller • nz
8
2026-05-17 • via Nuitee
J
Judy • solo_traveller • us
9
Great Location
Pros:

Very clean, great staff, quiet room.

Cons:

The toilet paper wasn't strong enough.

2026-05-13 • via Nuitee
S
Savannah • family_with_children • us
10
Staff was very nice and hotel was super clean
Pros:

Very clean

Cons:

Everything was great

2026-05-10 • via Nuitee
F
Forsyth • couple • us
10
Comfort
Pros:

The woman who checked me in

2026-05-09 • via Nuitee
J
Jonathan • solo_traveller • gb
10
Pros:

Location was great, staff were so friendly and helpful.

2026-05-06 • via Nuitee
C
Carly • couple • us
10
Great hotel
Pros:

Super cozy and quiet. Really unique hotel and felt like home for the night!

Cons:

Nothing to do with the hotel itself but the surrounding area definitely didn’t make us feel the safest.

2026-05-06 • via Nuitee
C
Charles • solo_traveller • us
10
First time to stay here. Really no issues at all. Will stay again in future.
Pros:

Room was right size for my stay. Excellent location for the BART.

Cons:

View from looking out the window.

2026-05-05 • via Nuitee
I
Irina • couple • us
10
2026-05-02 • via Nuitee
R
Rob • solo_traveller • us
9
Pros:

Location, cleanliness, room size

Cons:

Nothing

2026-04-27 • via Nuitee
L
Lorena • extended_group • us
8
2026-04-27 • via Nuitee
Y
Yuhui • couple • tw
8
2026-04-25 • via Nuitee
K
katie • solo_traveller • sg
4
Dissapointing
Pros:

Rooms are clean

Cons:

Booking.com states you get minibar credits each day - there are no minibars (haven’t been since pre-COVID apparently). There’s also no tea/coffee in the room and this is only available in the foyer in the morning.

2026-04-25 • via Nuitee
Y
Yuhui • couple • tw
8
2026-04-24 • via Nuitee
C
Carlos • couple • bo
9
Sitio estratégico
Pros:

Comodo

Cons:

Precio

2026-04-21 • via Nuitee
C
Curtis • extended_group • us
8
2026-04-19 • via Nuitee
A
Anton • couple • us
8
2026-04-17 • via Nuitee
C
chris • couple • us
10
2026-04-15 • via Nuitee