Hotel Zetta San Francisco

Hotels
8.6 (718 reviews)
55 5th Street , San Francisco , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Comfortable Rooms
Clean Facilities
Cons:
No early bar hours
Busy parking situation

Categories

Cleanliness
8.56
Multiple mentions of cleanliness and comfortable accommodations.
Service
9.03
Staff were frequently mentioned as friendly and helpful, especially Eloisa and Jazmin.
Location
8.77
Great location, close to subway and nearby attractions.
Room Quality
8.52
Rooms are described as comfortable and clean.
Amenities
8.45
Play area and lobby amenities are well-liked, but some wished for longer bar hours.
Value for Money
8.61
Guests found the experience worth the price they paid.
Food and Beverage
8.26
Limited comments on food, but some guests wished for earlier bar hours.
Overall Experience
8.63
Overall, guests expressed enjoyment and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:21

Property Description

Luxurious Amenities
Hotel Zetta San Francisco offers a range of luxurious amenities to make your stay comfortable and enjoyable. From a 46-inch flat-screen smart TV to an Illy espresso coffee machine, each guest room is equipped with everything you need for a relaxing stay.

Dining Options
Indulge in delicious food options at the full-service bar, lounge area, and the on-site Cavalier Restaurant, offering UK-style brasserie cuisine. Whether you're looking for a quick bite or a sit-down meal, the hotel has you covered with a variety of dining choices.

Convenient Facilities
Stay active at the state-of-the-art fitness center, unwind in the games room, or take advantage of the concierge and laundry services for a hassle-free stay. With double-paned windows for peace and quiet, Hotel Zetta San Francisco ensures a comfortable and convenient experience for all guests.

Book your stay now at Hotel Zetta San Francisco for a luxurious and convenient hotel experience in the heart of Central San Francisco!

Important information:

Please note: When booking more than 5 rooms, this will be considered a group booking and a 7-day cancellation will be applied. If booking groups of 10 or more these need to be contracted directly through the hotel. The Destination fee includes: Fitness center with Peloton bike Open 5am-10pm - Printing services - High-speed WiFi - Local phone calls - In-room bottled water

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 718 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.77
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.26
Overall Experience: 8.63
A
AURORA • couple • it
5
Troppo costoso rispetto ai servizi offerti e all’attenzione al cliente
Pros:

Design

Cons:

Non mi hanno fatto le pulizie della stanza

2026-09-15 • via Nuitee
P
Philippe • couple • ch
10
2026-09-15 • via Nuitee
R
rafi • extended_group • il
8
2026-09-11 • via Nuitee
A
Alfonso • solo_traveller • lu
9
Pros:

Lo stile dell'albergo
Il.letto confortevole

Cons:

La signora alla reception
Quando arrivi all'hotel, neanche alza la testa per guardare chi passa e neanche saluta se non la saluti ti prima
La posizione non male ma la zona non delle migliori

2026-09-07 • via Nuitee
J
Julie L. • solo_traveller • us
7
2026-09-07 • via Nuitee
S
Serge • family_with_children • fr
10
Parfait.
2026-09-04 • via Nuitee
K
Katerina • family_with_children • ie
8
Good value for money, good location
Pros:

Location was perfect- very close to union square. Staff are lovely. Hotel has a games room. Has a water filling station.

Cons:

There is no view from the room- you are over looking wall and another room window. Although it does have games room, it gets booked out for conferences/ workshops and as the hotel is quite small there is not much place to hang out when it’s booked out.

2026-09-01 • via Nuitee
S
Scott • solo_traveller • us
10
2026-09-01 • via Nuitee
E
Eva sarlota • couple • lt
6
2026-08-30 • via Nuitee
S
Sylvain • family_with_children • fr
7
2026-08-29 • via Nuitee
R
Raul • solo_traveller • es
8
2026-08-28 • via Nuitee
M
Magdalena • couple • pl
10
Pros:

Przesympatyczna obsługa. Świetne strefy wspólne. Bardzo wygodne łóżka

Cons:

-

2026-08-26 • via Nuitee
X
X8683OJmarvins • Couples
10
Quaint Bar at the Hotel Zetta
Pros:

Our Bartender CS was a pleasure to hang out with before our dinner date. The drinks were mixed very good. Definitely be back for more.

2026-08-22 • via Tripadvisor
V
vinchi • extended_group • it
10
2026-08-22 • via Nuitee
E
Emil • extended_group • se
7
2026-08-22 • via Nuitee
D
Diego • solo_traveller • us
7
2026-08-20 • via Nuitee
A
Artem • family_with_children • us
6
Pros:

quite isolated rooms; nice bed and bedding; billiard and other games available for the guests.

Cons:

I am comparing it to 4 star hotels. Shower and faucet performance: it was leaking, I could not get the right temperature for quite sometime. I thought the location would be better but there were a lot of homeless outside which more a city problem than a hotel.

2026-08-20 • via Nuitee
8
870calvinc • Solo travel
10
A Lifesaver in the Middle of the Night
Pros:

I ended up at Hotel Zetta unexpectedly in the middle of the night after having to leave another hotel because of an electrical issue in my room—the lights simply would not turn off. I needed to find a replacement hotel quickly, and Hotel Zetta really came through for me.

Charm at the front desk was fantastic. She was friendly, understanding, and incredibly helpful at a time when I was tired and frustrated from dealing with the situation at my previous hotel. She got me settled in quickly and even gave me a discount on my stay, which I genuinely appreciated.

It was exactly the kind of hospitality you hope for when you’re dealing with an unexpected travel problem late at night. A big thank you to Charm and Hotel Zetta for taking care of me when I needed it.

2026-08-19 • via Tripadvisor
N
Nuria • extended_group • es
10
Estancia en San Francisco
Pros:

Super hotel, nos encanto. Carlos, el chico del bar, un 10!

Cons:

Nada

2026-08-17 • via Nuitee
L
L9997RTmarka • Family
10
Excellent
Pros:

Great experience all round. We were walk ins and Eloisa at the front desk got us a room at an excellent rate.

2026-08-16 • via Tripadvisor