Best Western Plus Opéra Batignolles

Hotels
Best Western Plus
8.3 (2109 reviews)
165, rue de Rome , Paris , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Room cleanliness issues
High breakfast prices

Categories

Cleanliness
7.76
Review mentions that the bathroom was not super hygienic and issues with hair in the bathroom.
Service
9.23
Multiple reviews highlight excellent customer service and friendliness of the staff.
Location
9.27
The location is frequently mentioned as convenient and well-placed, with access to transportation.
Room Quality
8.22
Rooms were described as clean and comfortable, though some reported issues with space.
Amenities
8.25
Amenities mentioned include cleanliness and room comfort, though some concerns about air quality.
Value for Money
7.71
Concerns raised about being overpriced for the amenities provided, including breakfast.
Food and Beverage
7.26
Breakfast was noted as a significant disappointment in multiple reviews.
Overall Experience
8.73
General satisfaction expressed despite some issues, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:13

Property Description

Modern Rooms with Stunning Views
Best Western Plus Opéra Batignolles features modern rooms with flat-screen TVs and some offering picturesque views of Montmartre and the Batignolles Garden. The hotel's recent full refurbishment ensures a contemporary and comfortable stay for guests.

Convenient Amenities
The soundproofed guest rooms are equipped with free WiFi, satellite TV, air conditioning, mini-bar, and private bathrooms. Guests can indulge in a buffet or continental breakfast, served in-room or at the on-site bar which operates 24/7. Room service is also available for added convenience.

Ideal Location and Services
Located just a 15-minute walk from Saint-Lazare Station and 50 meters from Pont Cardinet Metro Station, the hotel offers easy access to Paris's attractions. With private parking available nearby, Best Western Opéra Batignolles ensures a hassle-free stay for travelers.

Book your stay at Best Western Plus Opéra Batignolles for a memorable Parisian experience!

Important information:

Any booking with a prepayment, the credit card used for the booking will be required at guest arrival at the hotel. Otherwise a new payment will be made at check-in with the credit card presented.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.3
Based on 2109 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
S
Simon couple au
7
Don't visit Paris, it's a dump.... but if you absolutely have to, this place was pretty good.
Pros:

The staff spoke very proficient English and were polite throughout all interactions, which was a surprise for Paris. The room was very comfortable and quiet despite its location next to a massive rail corridor and busy street due to the quadruple glazing. The staff made a fair effort to correct deficiencies in the booking process and the final product which, to be fair, was mostly due to booking.com being a subpar website.

Cons:

This booking was made at last minute due to a previous booking.com booking being in an unacceptable state. My main concern is with booking.com as a platform, it did not accurately represent what the hotel was providing. Under the configuration of the room, booking.com listed the larger room as a king single and queen bed, however the room was configured with one bed, a king. Not a big deal, but not what was expected.

2026-07-23 via Nuitee
F
Frank Dieter couple de
10
Tolles Hotel, tolle Mitarbeiterinnen! Jederzeit gerne wieder!
Pros:

Sehr schönes Hotel in zentraler Lage mit ausgesprochen freundlichen, hilfsbereiten und zuvorkommenden Mitarbeiterinnen! Absolut empfehlenswert!

Cons:

Nichts!

2026-07-22 via Nuitee
C
Chiara extended_group it
8
Ottima soluzione per un week end
Pros:

Ottima posizione, molto accogliente e personale gentile.
Metro a pochissimi minuti a piedi e ben fornita di tutto nelle immediate vicinanze.

Cons:

All’arrivo hanno chiesto il deposito cauzionale che non era specificato nei costi delle struttura. Non un prezzo eccessivo, ma magari specificarlo prima.

2026-07-21 via Nuitee
B
Brigitte couple be
7
Goed
Pros:

De kamer

Cons:

Te hard geluid van airco

2026-07-21 via Nuitee
Q
qi couple cn
10
Pros:

工作人员很友好,我爱前台小姐姐。定的时候看房间尺寸以为会比较拥挤,结果完全不会耶,设施也没问题,空调给力,在高温的巴黎简直救命。去地铁站很近很近,地铁站上还有超大的家乐福。

2026-07-18 via Nuitee
N
Noemie extended_group fr
8
Nuitée agréable, avec personnel très chaleureux
Pros:

L’emplacement était super pour notre rdv au stade de France. L’accueil du personnel était parfait. Souriant et à l’écoute.
Lit King size très confortable. Coin rafraîchissement à l’accueil, très bonne idée

Cons:

Espace restreint pour le petit déjeuner, les murs et peintures abîmées ne reflètent pas un 4*. La touche 0 de l’ascenseur redessine au blanco : MOYEN pour un 4*

2026-07-16 via Nuitee
Y
YRAETA solo_traveller fr
10
Hôtel facile d'accès dans quartier animé
Pros:

L'emplacement qui correspond au lieu où je dois me rendre lorsque je vais à Paris.
L'amabilité et le professionnalisme de l'équipe, accueil, service du petit-déjeuner.

Cons:

La violence sonore de la climatisation lorsqu'elle se mettait en route (ces périodes caniculaires nécessitent peut-être un déclenchement important car c'est la 1ère fois que j'ai ce problème)

2026-07-16 via Nuitee
C
Chayma couple fr
10
Pros:

Le confort et la modernité de la chambre .

2026-07-15 via Nuitee
D
Damaris solo_traveller de
9
2026-07-15 via Nuitee
C
CAROLE family_with_children fr
10
parfait
Cons:

Oreillers un peu gros

2026-07-13 via Nuitee
L
Laura couple fr
9
Parfait pour un séjour à Paris
Pros:

C’est la troisième fois que je séjourne dans cet hôtel, et j’en suis toujours aussi satisfaite. Les chambres sont confortables, propres et bien entretenues. Bon petit-déjeuner. L’emplacement est pratique et le personnel est toujours agréable et professionnel.

Cons:

RAS

2026-07-13 via Nuitee
M
mohamed ali family_with_children ma
10
2026-07-13 via Nuitee
S
Stan family_with_children ro
10
Excelent
Pros:

Un hotel foarte curat. Personalul extraordinar. Situat în apropierea metrului și a gării.

2026-07-12 via Nuitee
S
Serene couple gb
3
Dirty room. Night staff wasn't bothered
Pros:

Decent location. Bed was comfortable (would be better if it was clean)

Cons:

Lack of cleanliness.
Room was not ready until an hour after the advertised check-in time.
Bedding was dirty, with hairs in the bed and chewed gum left on the bedside table.
We had to change the bed linen ourselves at 1am after reception said there was nothing they could do.
Staff showed no apology or concern, and the manager failed to contact us despite being asked.
After following up again nearly two days later, the only resolution offered was complimentary breakfast.

2026-07-12 via Nuitee
M
Michele couple it
9
2026-07-11 via Nuitee
W
Wei extended_group ca
9
Meet the expectation.
Pros:

Hotel location is very good, near a metro station.

Cons:

Housekeeping forgot to give bathtowel.

2026-07-09 via Nuitee
N
Nicolas solo_traveller fr
7
2026-07-08 via Nuitee
V
VERONIQUE couple fr
10
Pros:

La réceptioniste qui nous a accueillis !!!

Cons:

Le petit déjeuner

2026-07-08 via Nuitee
P
Pierre solo_traveller ca
9
Pros:

Excellent hotel accueillant, propre et confortable. Un peu loin toutefois des quartiers intéressants

2026-07-08 via Nuitee
M
Muhammad couple de
8
2026-07-08 via Nuitee