Park Hyatt Mendoza Hotel, Casino & Spa

Hotels
Park Hyatt
8.9 (1658 reviews)
Chile 1124 , Mendoza , ar

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Very good breakfast
Comfortable rooms
Impeccable/receptive staff
Good spa
Easy walking access to restaurants and shops
Clean and well maintained
Casino present but unobtrusive
Cons:
Rooms feel dated and need renovation
Gym lacks equipment
Pool not heated
Some restaurant options limited
A few concierge/reservation service issues
Reported serious billing/double-charge incident

Categories

Cleanliness
9
Cleanliness is frequently praised in reviews — guests note the hotel and rooms are clean and well maintained.
Service
9.25
Service is highlighted as a strong point: reception and breakfast staff are described as impeccable and helpful, though a few guests reported concierge/reservation issues.
Location
9.9
Location is repeatedly described as excellent — frequently called the best location in Mendoza and ideal for walking to attractions and restaurants.
Room Quality
7.6
Rooms are comfortable but several guests note they are dated and could use renovation (smaller than expected in some cases, missing in-room mirror, cold bathroom floors).
Amenities
8.4
Amenities are generally positive (good spa, casino tucked away) but some facilities lack updates — gym equipment is limited, pool not heated, and some restaurants have limited offerings.
Value for Money
8.2
Value is mostly seen as favorable (good cost-benefit by many), but significant billing issues reported by at least one guest and some expectations about room standards vs price lowered perceived value.
Food and Beverage
8.85
Breakfast receives strong praise (high quality), while hotel restaurants are described as OK — good options overall but a few comments about limited choices or items running out.
Overall Experience
10
Overall guest sentiment is highly positive with many recommending the hotel, highlighting location, comfort and staff; occasional operational issues did not dominate guest impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:22

Property Description

Luxurious Accommodation
Experience plush accommodation with stylish contemporary décor, cable TV, and spacious work desks. Some rooms even feature cozy seating areas for ultimate relaxation.

Diverse Dining Options
Indulge in a buffet breakfast to start your day or choose between an Argentinean grill restaurant and Bistro M for lunch and dinner, offering a variety of international dishes to satisfy your cravings.

Relaxation and Entertainment
Unwind in the spa's hot tub, sauna, or steam bath, or enjoy a refreshing dip in the swimming pool. Stay active in the fitness centre or try your luck at the casino. Don't forget to pamper yourself with rejuvenating massage sessions.

Book now to experience the ultimate blend of luxury, entertainment, and relaxation at Park Hyatt Mendoza Hotel, Casino & Spa.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30708073519)

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDZ

Location

Guest Reviews

8.9
Based on 1658 reviews
Cleanliness: 9
Service: 9.25
Location: 9.9
Room Quality: 7.6
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.85
Overall Experience: 10
D
Demetrius couple br
1
Pague 2 leve 1
Pros:

Levei um Golpe financeiro. Contratei diretamente pelo aplicativo da booking 2 quartos, no valor de 7200 reais. Pagamentos prévios. No check out fui informado que a booking não repassou ao hotel. Paguei novamente, mas dessa vez 12300 reais. Mandei os extratos bancários a booking, demonstrando o equívoco. Faz mais de um mês. Nenhuma resposta. Essa situação arruinou minha experiência.

Cons:

Levei um Golpe financeiro. Contratei diretamente pelo aplicativo da booking 2 quartos, no valor de 7200 reais. Pagamentos prévios. No check out fui informado que a booking não repassou ao hotel. Paguei novamente, mas dessa vez 12300 reais. Mandei os extratos bancários a booking, demonstrando o equívoco. Faz mais de um mês. Nenhuma resposta. Essa situação arruinou minha experiência.

2026-08-08 via Nuitee
T
Teresa couple us
9
I would recommend this hotel. Very comfortable.
Pros:

Great location. Wonderful breakfast

Cons:

Concierge was not helpful. Asked for a dinner reservation and couldn’t do it. Asked for wine your recommendation and couldn’t do it. Did it all on line.

2026-08-08 via Nuitee
C
Cristina couple br
10
2026-08-07 via Nuitee
H
Haroldo family_with_children br
10
2026-08-07 via Nuitee
C
Catarina solo_traveller se
9
2026-08-06 via Nuitee
W
Wilmariza couple br
10
Satisfação
Pros:

Conforto, localização, bom atendimento

2026-08-04 via Nuitee
M
Magno couple br
9
2026-08-04 via Nuitee
F
Fabricio Ademar couple br
9
Local limpo, ótima localização, faz tudo a pé, nos arredores tem muitas padarias para variar o café e não ficar só no ho
Pros:

Melhor localização de Mendoza

Cons:

Nada, mas uma modernizada nos quartos é uma coisa a se pensar.

2026-08-04 via Nuitee
B
Boueri Magalhães solo_traveller br
9
Hotel perfeito
Pros:

Localização perfeita pra andar por toda a cidade. Quarto perfeito, spa muito bom e restaurantes ok.

Cons:

Tem 2 restaurantes que não tinha muita coisa, mas sao bonitos. Faltou uma água de melhor qualidade pra beber.

2026-08-03 via Nuitee
R
Roberta couple br
10
Pros:

O hotel é ótimo, quarto super confortável, excelente localização.

2026-08-02 via Nuitee
J
Jose Peixoto couple br
10
Fantástico
Pros:

Tudo excelente

Cons:

Nada

2026-08-02 via Nuitee
A
ALBERTO CARVALHO DE extended_group br
8
Todos nós, 3 casais, gostaram e saimos satisfeitos
Pros:

bom atendimento e bons alimentos
pena que o espumante só teve por dois dias

2026-08-02 via Nuitee
F
FERNANDO MIGUEL couple br
10
Ótima
Pros:

Tudo

2026-08-02 via Nuitee
L
Layza family_with_children br
9
Pros:

Tamanho do quarto, refeições

Cons:

Faltou uma piscina aquecida e mais equipamentos na academia

2026-07-24 via Nuitee
K
Krauze couple br
10
2026-07-22 via Nuitee
A
André family_with_children br
8
2026-07-20 via Nuitee
A
Antonella extended_group pe
9
2026-07-18 via Nuitee
A
Aurelio couple br
9
Bem localizado, bom café da manhã, confortável
2026-07-16 via Nuitee
V
VICTOR solo_traveller br
10
2026-07-14 via Nuitee
A
Adilson couple br
10
2026-07-14 via Nuitee