Comfort Suites Northlake

Hotels
•
Comfort Suites
8.4 (1000 reviews)
7315 Smith Corners Boulevard , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Dirty surfaces
Uncomfortable bedding

Categories

Cleanliness
7.73
Several reviews mentioned dirty surfaces and a less-than-clean bathroom.
Service
9.2
Overall good service noted, with helpful staff being a common positive sentiment.
Location
9.24
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
7.69
The room quality was mixed, with mentions of uncomfortable pillows and unfinished renovations.
Amenities
8.22
Amenities received positive feedback, though some guests noted a need for improvements.
Value for Money
8.68
Overall considered a good value, despite some minor issues.
Food and Beverage
7.73
Breakfast received mixed reviews, with some guests finding it lacking.
Overall Experience
8.7
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:27

Property Description

Modern Comfort and Convenience

Comfort Suites Northlake offers a convenient and comfortable stay just minutes away from Charlotte Motor Speedway. Guests can unwind in well-equipped rooms featuring flat-screen TVs and complimentary WiFi. The furnished seating area provides extra relaxation, making it feel like a home away from home.

Amenities Galore

From a refreshing pool to an exercise room and free guest laundry facilities, this hotel has it all. Business travelers can take advantage of the 24-hour business center and spacious boardroom for meetings. Enjoy complimentary breakfast, local calls, newspapers, and manager's reception during the weekdays.

Ideal Location

Conveniently located near the airport and downtown Charlotte, this hotel is perfect for both leisure and business travelers. Book now for a seamless and enjoyable stay at Comfort Suites Northlake.

Important information:

You must show a valid photo ID and credit card upon check-in.

We do not accept local guests without prior management approval.

All Comfort Suites are smoke-free. We do not accept local guests without prior management approval. All guests must have a valid credit card and matching I.D. at check-in as the entire stay is charged at check-in. We do not accept cash. The first night's stay is authorized at 4pm the day prior to arrival. This authorization will also serve as the incidental deposit. If credit card cannot be pre-authorized, the reservation will be canceled. The incidental hold will be released upon check out and should be returned within 3-7 business days, depending on your financial institution. $100 deposit is required for all prepaid reservations. We DO NOT accept petsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1000 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jennifer • couple • us
4
2026-05-22 • via Nuitee
S
Shane • solo_traveller • us
8
2026-05-19 • via Nuitee
C
Carla Malone • extended_group • us
5
Pros:

Bed was very comfortable.

Cons:

Their system was down during check in and check out. Floors in the hallway looked as no one had vacuumed. The floors in the room were dirty also. Stained couch in the room.

2026-05-18 • via Nuitee
R
Ronald • family_with_children • us
9
Pros:

All of the front desk clerks were very helpful and friendly.

Cons:

The bathroom vent is a little weak, but everything else was good.

2026-05-18 • via Nuitee
G
George • couple • us
10
2026-05-17 • via Nuitee
M
Moronfoluwa • solo_traveller • us
7
2026-05-13 • via Nuitee
Y
Yasmine • solo_traveller • us
1
2026-05-13 • via Nuitee
H
Henry • solo_traveller • us
8
My stay was really good
Pros:

Breakfast was good and the location excellent

Cons:

When staying for more than a day I think they should at least come refresh the room for you.

2026-05-11 • via Nuitee
H
Hudson • couple • us
6
2026-05-10 • via Nuitee
D
Davinia • couple • bs
10
Awesome
Pros:

Big parking lot.

Cons:

Doesn’t have a pool

2026-05-09 • via Nuitee
L
Lake • family_with_children • us
8
2026-05-07 • via Nuitee
W
Wright • couple • us
8
Pros:

Was able to check-in when I arrived in town and I loved the quiet it was close to the location had to attend

Cons:

They didn't clean the bathroom properly it had wash towels used hanging on the shower never wiped down the bathroom doors stainless steel was with a lot of sut knob handles dirty. Stay the weekend I didn't like 1 bath cloth for the stay now I have to bring my own

2026-05-05 • via Nuitee
F
Faijah • couple • us
10
2026-04-29 • via Nuitee
F
Faijah • couple • us
10
2026-04-29 • via Nuitee
L
Luis • family_with_children • us
8
2026-04-29 • via Nuitee
C
Charles • solo_traveller • us
10
2026-04-28 • via Nuitee
P
Pertrese • solo_traveller • us
7
Staff was nice location was good but the cleanliness was not satisfied to me and guest
Pros:

Location

Cons:

The floors where dirty and bathroom was not clean properly

2026-04-28 • via Nuitee
S
Skipper • solo_traveller • us
9
2026-04-26 • via Nuitee
C
Chaelin • couple • us
9
2026-04-21 • via Nuitee
I
India • couple • us
2
I will never stay there again
Pros:

Didn’t like the property

Cons:

Got moved 3 times
Dirty shower curtains and toilet
Broke toilet

2026-04-17 • via Nuitee