Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful, attentive staff (specific praise for Govind)
Beautiful rooms and lake-view rooms
Large buffet / good food reported by many
Calm, serene and convenient location (near offices and airport)
Free upgrade and generally comfortable rooms
Property ambiance and cleanliness noted by several guests
Cons:
Notable cleanliness failures in at least one room (dirty/old bedsheets, urine stains)
Noise issues (restaurant/DJ and outside music) forcing room changes
Maintenance problems in some rooms (shower button, bathroom light switch)
Crowded/poor breakfast experience reported by some guests
Pool mentioned negatively by at least one reviewer

Categories

Cleanliness
6.5
Mixed but leaning negative: several reports of dirty/old bedsheets, blotchy bed covers and even urine on a toilet seat in one room; some other guests mention good cleanliness, but the documented incidents and maintenance lapses lowered this score.
Service
9.9
Strong positive sentiment: staff repeatedly described as helpful, caring and attentive (specific praise for Govind and lower-level staff who assisted with room issues); free upgrade noted — overall service is a clear strength.
Location
9.6
Very positive: described as calm/serene, conveniently located (close to L&T offices and under 10 km from the airport) and in a quiet area yet accessible.
Room Quality
8.6
Generally good — several guests praised beautiful and spacious lake-view rooms, but issues include forced room changes, noise transfer from a DJ party and some maintenance problems (shower button, bathroom switch) that detract from consistency.
Amenities
8.7
Mixed: large property with substantial buffet and pleasant ambiance, but some negative notes about the pool and disruptive on-site events (loud music) affect perceived amenity quality.
Value for Money
8.3
Mixed-to-positive: guests appreciated upgrades and room comfort, but at least one reviewer found the hotel 'very expensive' given noise and breakfast issues—reasonable value overall but not without complaints.
Food and Beverage
9
Generally positive: multiple mentions of fantastic food and a massive buffet; however, there are isolated complaints about crowded/poor breakfast offerings and restaurant attention to detail.
Overall Experience
9.8
Strong overall impression: many guests describe excellent stays, warm staff interactions and a lovely setting; problems (cleanliness incidents, noise and occasional maintenance issues) are present but did not dominate most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation with Stunning Lake Views

Top-Notch Amenities for Ultimate Relaxation
Indulge in the luxurious experience of the Heavenly Spa by Westin, featuring a spa, gym, pool, and fitness centre. Unwind further at the in-house salon for a pampering session.

Culinary Delights for Every Palate
Savor the rich flavors of Indian cuisine at Nawab Saheb Restaurant or opt for Asian specialties at Mayouchi. Enjoy all-day dining with a view at Lake View Cafe, and grab a quick bite at the beloved Mumbai Express deli.

Experience luxury and comfort at The Westin Mumbai Powai Lake - your perfect retreat by the serene Powai Lake.

Important information:

Rate of GST associated with the room selection: 12% if the room rate is below INR 7500 or 18% if the room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check-out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check-out.

A surcharge applies for each additional guest that you wish to add to your reservation. This surcharge includes an additional bed and breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

8.8
Based on 1208 reviews
Cleanliness: 6.5
Service: 9.9
Location: 9.6
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 9.8
L
Lubomir • solo_traveller • sk
10
2026-11-04 • via Nuitee
G
Gunilla • solo_traveller • se
10
2026-11-01 • via Nuitee
A
Anoop • couple • in
10
2026-10-31 • via Nuitee
C
Calitz • couple • in
10
2026-10-29 • via Nuitee
H
Hesham • family_with_children • kw
4
Two room changes in 4 nights....
Pros:

The staff were trying their best to be helpful

Cons:

The first room they gave me had blotchy bed covers, urine spots on the toliet seat and was clearly an old room, I booked a night in advance because I was arriving in the morning hoping to get rest the moment I arrived, they transfered me to the newer cleaner tower where coincidentally all the "european" and "north American" guests were staying. Then on my third night on a Tuesday night the restaurant two floors above me was blasting music making the walls vibrate in the room, it was the upper management of the hotel having a DJ party, I request to change my room after they refused to turn the bass down, they gave me a a quieter room below, so basically I had to change my room twice during my 4 nights business trip, the only good thing about my stay was that it was close to the L&T offices. The lower level staff tried their best to help me out and I appreciate them.

2026-10-29 • via Nuitee
F
Francesco • extended_group • it
9
2026-10-26 • via Nuitee
P
Pratik • family_with_children • qa
10
2026-10-22 • via Nuitee
F
Fritz • solo_traveller • at
9
Der Aufenthalt war insgesamt hervorragend
Pros:

Der Aufenthalt war insgesamt hervorragend. Das Essen war fantastisch, und das Personal zeichnete sich durch außergewöhnliche Aufmerksamkeit, Freundlichkeit und Hilfsbereitschaft aus. Besonders positiv hervorzuheben ist die sehr gute Sicherheitslage im und rund um das Hotel.

Das Hotel befindet sich in einer angenehm ruhigen Umgebung und ist dennoch verkehrsgünstig gelegen. Der Flughafen ist weniger als zehn Kilometer entfernt.

Ich kann dieses Hotel uneingeschränkt und mit voller Überzeugung weiterempfehlen.

Cons:

..

2026-10-20 • via Nuitee
S
srishti • couple • sg
8
2026-10-19 • via Nuitee
C
CamilleT29 • couple • fr
10
Peaceful Mumbai getaway!
Pros:

We honestly had a wonderful time at Westin Powai Lake.

Our room was beautiful, as well as the whole property. We genuinely enjoyed the calm and serene atmosphere of the environment, which fully met our expectations for this stay.

I would like to specially thank Govind from the Lake View Cafe, who provided us with incredible service. He has been the most caring person we met during our stay: his kindness and attention to details are truly remarkable and we wanted to highlight it.

Thank you once more time for everything - we hope to visit again soon.

2026-10-19 • via Nuitee
M
Munesh • couple • za
8
2026-10-18 • via Nuitee
A
Alice CHIHHSIU • solo_traveller • gb
8
Nice hotel with great food
Pros:

Big hotel and massive buffet section for breakfast and lunch. Staff are friendly and helpful

Cons:

First night stayed with outside loud music until 10-11pm which really annoyed. Not strong AC in the lobby

2026-10-15 • via Nuitee
M
Mrunal. • solo_traveller • in
10
Awesome
Pros:

Gave a free upgrade for a room

Cons:

For smoking had to come all the way down.

2026-10-11 • via Nuitee
M
Miguel • solo_traveller • br
8
Apenas este detalhe de manutenção a ser resolvido,
Pros:

O hotel tem uma bela estrutura, quarto confortável, ótimo café da manhã e funcionários cordiais e muito gentis.

Cons:

O quarto é amplo e confortável, porém, o botão que aciona o chuveiro alto não estava funcionando e o interruptor da luz do banheiro estava com mal funcionamento. Não resolveram tempestivamente.

2026-10-09 • via Nuitee
P
Pothan • extended_group • km
3
2026-09-18 • via Nuitee
P
pawan • solo_traveller • us
10
Pros:

Amazing

Cons:

Pool

2026-09-14 • via Nuitee
C
Catharina • solo_traveller • se
8
2026-09-11 • via Nuitee
C
Cristina • couple • ph
10
2026-09-11 • via Nuitee
V
Veer • couple • in
10
2026-09-10 • via Nuitee
R
Rob van Haaren • solo_traveller • my
4
Pros:

Location

Cons:

Dirty old bedsheets.....really not right for a hotel like this

2026-09-10 • via Nuitee